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version: "3.1"
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nlu:
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- intent: greet
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examples: |
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- hey
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- hello
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- hi
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- hello there
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- good morning
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- good evening
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- moin
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- hey there
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- let's go
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- hey dude
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- goodmorning
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- goodevening
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- good afternoon
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- intent: goodbye
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examples: |
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- cu
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- good by
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- cee you later
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- good night
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- bye
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- goodbye
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- have a nice day
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- see you around
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- bye bye
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- see you later
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- intent: affirm
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examples: |
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- yes
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- y
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- indeed
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- of course
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- that sounds good
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- correct
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- intent: deny
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examples: |
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- no
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- n
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- never
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- I don't think so
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- don't like that
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- no way
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- not really
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- intent: mood_great
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examples: |
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- perfect
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- great
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- amazing
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- feeling like a king
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- wonderful
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- I am feeling very good
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- I am great
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- I am amazing
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- I am going to save the world
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- super stoked
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- extremely good
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- so so perfect
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- so good
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- so perfect
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- intent: mood_unhappy
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examples: |
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- my day was horrible
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- I am sad
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- I don't feel very well
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- I am disappointed
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- super sad
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- I'm so sad
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- sad
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- very sad
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- unhappy
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- not good
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- not very good
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- extremly sad
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- so saad
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- so sad
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- intent: bot_challenge
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examples: |
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- are you a bot?
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- are you a human?
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- am I talking to a bot?
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- am I talking to a human?
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- intent: question1
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examples: |
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- "The tagging between DSRs cannot be changed"
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- "Changing the tagging between DSRs is not allowed."
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- "There is no way to modify the tagging between DSRs."
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- intent: question3
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examples: |
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- "nan"
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- "nan"
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- "The sales graph in DMS is only presenting the total sales and is not displaying the party-wise graph. Additionally, other graphs only exhibit customer codes, not their names. Kindly rectify this problem."
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- intent: question4
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examples: |
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- "Regarding the customer E.B. Taiging and purchase invoice, could you please provide more information?"
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- "Can you please give me further details on the customer E.B. Taiging and purchase invoice?"
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- "I need more information about the customer E.B. Taiging and purchase invoice. Could you please help me with that?"
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- intent: question5
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examples: |
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- "We have created the DC and tagged the EB today, but the volume is not being shown. Kindly rectify this issue as soon as possible."
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- "Regarding the DC and EB tagging, we have completed the process today. However, the volume is not visible. Please fix this issue as soon as you can."
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- "We have successfully created the DC and tagged the EB today. However, the volume is not showing up. We kindly request you to rectify this issue as soon as possible."
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- intent: question6
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examples: |
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- "In my login, I am unable to select the Madurai branch from where I have billed materials as I belong to the Trichy branch. Could you please help me resolve this issue?"
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- "I am from Trichy branch, and I have billed materials from Madurai branch. However, I am unable to select the Madurai branch in my login. Can you please assist me in resolving this issue?"
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- "The Madurai branch is where I billed the materials from, but I belong to the Trichy branch, and I am unable to select it in my login. Could you please provide me with a solution to this issue?"
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@@ -0,0 +1,53 @@
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version: "3.1"
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rules:
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- rule: Say goodbye anytime the user says goodbye
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steps:
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- intent: goodbye
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- action: utter_goodbye
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- rule: Say 'I am a bot' anytime the user challenges
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steps:
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- intent: bot_challenge
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- action: utter_iamabot
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- rule: Ticketquestion1
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steps:
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- intent: question1
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- action: utter_question1_1
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- action: utter_question1_2
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- action: utter_question1_3
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- action: action_service
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- rule: Ticketquestion3
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steps:
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- intent: question3
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- action: utter_question3_1
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- action: utter_question3_2
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- action: utter_question3_3
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- action: action_service
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- rule: Ticketquestion4
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steps:
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- intent: question4
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- action: utter_question4_1
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- action: utter_question4_2
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- action: utter_question4_3
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- action: action_service
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- rule: Ticketquestion5
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steps:
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- intent: question5
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- action: utter_question5_1
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- action: utter_question5_2
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- action: utter_question5_3
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- action: action_service
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- rule: Ticketquestion6
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steps:
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- intent: question6
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- action: utter_question6_1
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- action: utter_question6_2
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- action: utter_question6_3
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- action: action_service
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@@ -0,0 +1,88 @@
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version: "3.1"
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stories:
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- story: happy path
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steps:
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- intent: greet
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- action: utter_greet
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- intent: mood_great
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- action: utter_happy
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- story: sad path 1
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steps:
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- intent: greet
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- action: utter_greet
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- intent: mood_unhappy
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- action: utter_cheer_up
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- action: utter_did_that_help
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- intent: affirm
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- action: utter_happy
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- action: action_service
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- story: sad path 2
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steps:
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- intent: greet
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- action: utter_greet
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- intent: mood_unhappy
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- action: utter_cheer_up
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- action: utter_did_that_help
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- intent: deny
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- action: utter_goodbye
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- action: action_service
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- story: sad path 3
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steps:
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- intent: connect_support
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- action: utter_video
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- action: action_suport_service
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- story: docs path
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steps:
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- intent: docs
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entities:
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- content_type: "Blogs"
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- slot_was_set:
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- content_type: "Blogs"
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- action: utter_blogs
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- story: video path
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steps:
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- intent: video
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entities:
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- content_type: "video"
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- slot_was_set:
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- content_type: "video"
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- action: action_suport_service
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- story: connecting support
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steps:
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- intent: connect_support
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entities:
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- content_type: "text"
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- slot_was_set:
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- content_type: "text"
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- action: utter_connect_support
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- action: action_save_conersation
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- action: action_clear_conversation
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- story: noconnecting support
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steps:
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- intent: noconnect_support
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entities:
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- content_type: "text"
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- slot_was_set:
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- content_type: "text"
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- action: utter_noconnect_support
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