WebBuild/wwwroot/apps/support/components/support.component.js

var Bizgaze;
(function (Bizgaze) {
    let Apps;
    (function (Apps) {
        let Support;
        (function (Support) {
            let Components;
            (function (Components) {
                class Tickets extends Unibase.Platform.Core.BaseComponent {
                    constructor() {
                        super(...arguments);
                        this.changeTaskid = "";
                    }
                    cssFiles() {
                        return [];
                    }
                    jsFiles() {
                        return ["platform/forms/components/formviewer/formviewer.js", 'libs/parsley/parsley.min.js', "apps/support/managers/supportmanager.js", "tenants/themes/default/components/details/details.js", "platform/portlets/managers/portletmanager.js"];
                    }
                    html(id, containerid) {
                        return ``;
                    }
                    load(id, containerid, callback) {
                    }
                    init() {
                        var instance = this;
                        instance.fileCacheHelper.loadJsFiles(["apps/support/managers/supportmanager.js", "tenants/themes/default/components/details/details.js"], null);
                        var allocatedto = Number(Unibase.Themes.Providers.Detail_Settings.Instance().InputParameters.find(x => x.Key == "hf_" + Unibase.Themes.Providers.DetailHelper.installedAppId + "_allocatedto").Value);
                        var userId = Number(Unibase.Platform.Membership.Infos.Identity.getCurrentUser().userId);
                        var installedAppId = Unibase.Themes.Providers.DetailHelper.installedAppId;
                        let detailContainer = "#" + Unibase.Platform.Helpers.NavigationHelper.ModalContainerIds[Unibase.Platform.Helpers.NavigationHelper.ModalContainerIds.length - 1];
                        if (allocatedto == userId) {
                            $(detailContainer).find("#div_App_DefaultWidgetSettings").parent().removeClass('d-none');
                            Bizgaze.Apps.Support.Components.Tickets.Instance().attendthisissue();
                        }
                        else {
                            $(detailContainer).find("#div_App_DefaultWidgetSettings").parent().addClass('d-none');
                        }
                    }
                    mobilinit() {
                        var instance = this;
                        instance.fileCacheHelper.loadJsFiles(["apps/support/managers/supportmanager.js", "tenants/themes/default/components/details/details.js"], null);
                        let detailContainer = "#" + Unibase.Platform.Helpers.NavigationHelper.ModalContainerIds[Unibase.Platform.Helpers.NavigationHelper.ModalContainerIds.length - 1];
                        var followid = Number(Unibase.Themes.Providers.Detail_Settings.Instance().InputParameters.find(x => x.Key == "hf_" + Unibase.Themes.Providers.DetailHelper.installedAppId + "_ticketid").Value);
                        var userId = Number(Unibase.Platform.Membership.Infos.Identity.getCurrentUser().userId);
                        var contactid = Number(Unibase.Themes.Providers.Detail_Settings.Instance().InputParameters.find(x => x.Key == "hf_" + Unibase.Themes.Providers.DetailHelper.installedAppId + "_contactid").Value);
                        Unibase.Platform.Membership.Managers.AccountManager.Instance().getfollowerbyfollowid(userId, followid).then(function (response) {
                            if (response.result != null && contactid != userId) {
                                $(detailContainer).find("#div_App_DefaultWidgetSettings").parent().removeClass('d-none');
                                Bizgaze.Apps.Support.Components.Tickets.Instance().attendthisissue();
                            }
                            else {
                                $(detailContainer).find("#div_App_DefaultWidgetSettings").parent().addClass('d-none');
                            }
                        });
                        Bizgaze.Apps.Support.Components.Tickets.instance.loadticketstage();
                    }
                    attendthisissue() {
                        var instance = this;
                        instance.fileCacheHelper.loadJsFiles(["apps/support/managers/supportmanager.js", "tenants/themes/default/components/details/details.js"], null);
                        let detailContainer = "#" + Unibase.Platform.Helpers.NavigationHelper.ModalContainerIds[Unibase.Platform.Helpers.NavigationHelper.ModalContainerIds.length - 1];
                        var installedAppId = Unibase.Themes.Providers.DetailHelper.installedAppId;
                        var ticketid = Number(Unibase.Themes.Providers.Detail_Settings.Instance().InputParameters.find(x => x.Key == "hf_" + Unibase.Themes.Providers.DetailHelper.installedAppId + "_ticketid").Value);
                        var refstatusid = Number(Unibase.Themes.Providers.Detail_Settings.Instance().InputParameters.find(x => x.Key == "hf_" + Unibase.Themes.Providers.DetailHelper.installedAppId + "_refstatusid").Value);
                        var userId = Number(Unibase.Platform.Membership.Infos.Identity.getCurrentUser().userId);
                        if (refstatusid == 1) {
                            $(detailContainer).find("#div_App_DefaultWidgetSettings").parent().removeClass('d-none');
                        }
                        else {
                            $(detailContainer).find("#div_App_DefaultWidgetSettings").parent().addClass('d-none');
                        }
                        $("#li_DetailSetting_" + installedAppId + "_Attendthisissue").click(function () {
                            bootbox.confirm("Do you want to Attend this Ticket to Resolve it?", function (result) {
                                if (result == true) {
                                    Bizgaze.Apps.Support.Managers.SupportManager.Instance().updateTicket(ticketid, userId).then(function (response) {
                                        if (response.status == Unibase.Data.Status.Success) {
                                            var detailobj = Unibase.Themes.Providers.DetailHelper.DetailInstance();
                                            detailobj._recordId = Unibase.Themes.Providers.DetailHelper.recordId;
                                            detailobj._installedAppId = Unibase.Themes.Providers.DetailHelper.installedAppId;
                                            detailobj._containerId = detailobj._containerId;
                                            detailobj.loadPortlets(detailobj);
                                            MessageHelper.Instance().showSuccess("Accepted to Resolve the Ticket", "");
                                            $(detailContainer).find("#div_App_DefaultWidgetSettings").parent().addClass('d-none');
                                        }
                                        else {
                                            $(detailContainer).find("#div_App_DefaultWidgetSettings").parent().removeClass('d-none');
                                        }
                                    });
                                }
                            });
                        });
                    }
                    loadticketstage() {
                        var instance = this;
                        var InstalledAppId = Unibase.Themes.Providers.DetailHelper.installedAppId;
                        let detailContainer = "#" + Unibase.Platform.Helpers.NavigationHelper.ModalContainerIds[Unibase.Platform.Helpers.NavigationHelper.ModalContainerIds.length - 1];
                        var stagename = String(Unibase.Themes.Providers.Detail_Settings.Instance().InputParameters.find(x => x.Key == "hf_" + InstalledAppId + "_stagename").Value);
                        instance.fileCacheHelper.loadJsFile("platform/apps/managers/stagemanager.js", null);
                        Unibase.Platform.Apps.Managers.StageManager.Instance().getStageByStageName(InstalledAppId, "ReOpened").then(function (response) {
                            if (stagename == "Closed") {
                                $(detailContainer).find(".div_details_stages").find("#StageId_" + response.result.StageId + "").removeClass("d-none");
                            }
                            else {
                                $('.stages-list-addedItem').each(function () {
                                    if ($(this).text() == ' ReOpened') {
                                        $(this).addClass('d-none');
                                        if ($(this).parent().children('.stages-list-addedItem').length == 1) {
                                            $(this).parent().addClass('d-none');
                                        }
                                    }
                                });
                            }
                        });
                    }
                    loadForm(FormId, Pk_Value, AppConfigurationId, Callback, ElementId) { }
                    static Instance() {
                        if (this.instance === undefined) {
                            this.instance = new Tickets();
                        }
                        return this.instance;
                    }
                }
                Components.Tickets = Tickets;
            })(Components = Support.Components || (Support.Components = {}));
        })(Support = Apps.Support || (Apps.Support = {}));
    })(Apps = Bizgaze.Apps || (Bizgaze.Apps = {}));
})(Bizgaze || (Bizgaze = {}));