WebBuild/wwwroot/apps/support/components/helpprovider.component.js

var Bizgaze;
(function (Bizgaze) {
    let Apps;
    (function (Apps) {
        let Support;
        (function (Support) {
            let Components;
            (function (Components) {
                class HelpProvider extends Unibase.Platform.Core.BaseComponent {
                    cssFiles() {
                        return [];
                    }
                    jsFiles() {
                        return ["platform/forms/components/formviewer/formviewer.js", "platform/membership/managers/accountmanager.js", "apps/support/components/helpprovider.component.js", "platform/forms/managers/formmanager.js", "platform/core/helpers/navigation/interfaces/inavigationhelper.js", "tenants/themes/compact/js/navigation/navigationhelper.js", "apps/support/managers/supportmanager.js", "platform/forms/components/formviewer/formviewer.js"];
                    }
                    html(id, containerid) {
                        let html = `<div data-simplebar class="simple-scroll-bar" id="div_def_body"><div class="row mx-0" id="div_def"></div></div><div class="footer bg-white b-t" id="div_Footer"><button id="btn_CloseSupport" class="btn btn-light btn-sm mr-auto btn-close" onclick="Bizgaze.Apps.Support.Components.HelpProvider.Instance().clickevents();">Close</button></div>`;
                        return html;
                    }
                    load(id, containerid, callback) {
                        let height = window.innerHeight;
                        $("#div_def").append(`<iframe width="100%" style="min-height:` + height + `px" name="srcframe" id="srcframe" class="srcframe" data-issupporttenant="true"> </iframe>`);
                        $("#srcframe").attr("src", id);
                        if ($('._bizgaze_popup_container[data-isticketcreate="true"]').length == 0) {
                            this.setPopUpHeight(containerid);
                        }
                    }
                    init() {
                        var instance = this;
                        instance.fileCacheHelper.loadJsFiles([], null);
                    }
                    setPopUpHeight(containerid) {
                        const footerHeight = $(`#${containerid}`).find("#div_Footer").outerHeight(true);
                        $(`#${containerid}`).find('#div_def_body').css('max-height', `calc(100vh - ${footerHeight}px)`);
                    }
                    clickevents() {
                        var tenantid = Unibase.Platform.Membership.Infos.Identity.getCurrentUser().tenantId;
                        var unibaseid = Unibase.Platform.Membership.Infos.Identity.getCurrentUser().unibaseId;
                        var cookieHelper = Unibase.Platform.Helpers.CookieHelper.Instance();
                        var userIdentityStr = cookieHelper.getUserIdentityCookie();
                        if (userIdentityStr != "") {
                            var obj = JSON.parse(userIdentityStr);
                            cookieHelper.deleteCookie(Unibase.Platform.Helpers.CookieHelper._userIdentitycookie);
                            Unibase.Platform.Membership.Infos.Identity.setCurrentUser(obj);
                        }
                        window.parent.postMessage('Hello', '*');
                    }
                    createloginticket(baseuri, tenantid) {
                        var instance = this;
                        var unibaseid = Unibase.Platform.Membership.Infos.Identity.getCurrentUser().unibaseId;
                        var userId = Unibase.Platform.Membership.Infos.Identity.getCurrentUser().userId;
                        var logintenantid = Unibase.Platform.Membership.Infos.Identity.getCurrentUser().tenantId;
                        instance.fileCacheHelper.loadJsFiles(["platform/common/managers/commonmanager.js", "platform/membership/managers/accountmanager.js", "platform/core/helpers/navigation/interfaces/inavigationhelper.js", "tenants/themes/compact/js/navigation/navigationhelper.js", "platform/forms/managers/formmanager.js", "platform/forms/components/formviewer/formviewer.js", "apps/crm/contacts/managers/contactmanager.js", "apps/support/managers/supportmanager.js"], function () {
                            Unibase.Platform.Common.Managers.CommonManager.Instance().getusertenant(tenantid, unibaseid).then(function (response) {
                                if (response.result.AutoLogin == false || response.result == "") {
                                    Bizgaze.Apps.Crm.Contacts.Managers.ContactManager.Instance().getContactByUserId(userId).then(function (contresponse) {
                                        var contactname = Unibase.Platform.Helpers.CryptoHelper.Instance().encryptURIcomponent(contresponse.result.ContactName);
                                        var emailaddress = Unibase.Platform.Helpers.CryptoHelper.Instance().encryptURIcomponent(contresponse.result.EmailAddress);
                                        var phonenumber = Unibase.Platform.Helpers.CryptoHelper.Instance().encryptURIcomponent(contresponse.result.PhoneNumber);
                                        var unibase = Unibase.Platform.Helpers.CryptoHelper.Instance().encryptURIcomponent(unibaseid);
                                        var user = Unibase.Platform.Helpers.CryptoHelper.Instance().encryptURIcomponent(userId.toString());
                                        if (isMobileApp()) {
                                            Unibase.Platform.Helpers.MobileHelper.Instance().loadIframe(baseuri + "#/ticket/" + contactname + "/" + emailaddress + "/" + phonenumber + "/" + logintenantid + "/" + unibase + "/" + user);
                                        }
                                        else {
                                            instance.navigationHelper.popup(baseuri + "#/ticket/" + contactname + "/" + emailaddress + "/" + phonenumber + "/" + logintenantid + "/" + unibase + "/" + user + "", "", Bizgaze.Apps.Support.Components.HelpProvider.Instance(), null, Unibase.Platform.Helpers.Size.Large);
                                        }
                                    });
                                }
                                else {
                                    Unibase.Platform.Common.Managers.CommonManager.Instance().getuserbyusername(unibaseid).then(function (userdata) {
                                        var userid = userdata.result.UserId;
                                        Unibase.Platform.Common.Managers.CommonManager.Instance().getSupportUser(userid).then(function (supuser) {
                                            var staticcreateurl = supuser.result.StaticCreateUrl;
                                            if (isMobileApp()) {
                                                Unibase.Platform.Helpers.MobileHelper.Instance().loadIframe(baseuri + "#/" + staticcreateurl);
                                            }
                                            else {
                                                instance.navigationHelper.popup(baseuri + "#/" + staticcreateurl, "", Bizgaze.Apps.Support.Components.HelpProvider.Instance(), null, Unibase.Platform.Helpers.Size.Large);
                                            }
                                        });
                                    });
                                }
                            });
                        });
                    }
                    loadloginhelpapp() {
                        var instance = this;
                        Unibase.Platform.Helpers.FileCacheHelper.Instance().loadJsFiles(['platform/apps/managers/appmanager.js', 'tenants/themes/compact/components/list/list.js', 'platform/analytics/components/reportviewer/_reportviewer.js', 'platform/analytics/components/reportviewer/reportviewer.js', 'platform/analytics/managers/viewermanager.js', 'platform/filters/managers/filtermanager.js', 'platform/analytics/components/reportbuilder/reportbuilder.js', 'platform/core/helpers/token/tokenhelper.js'], function () {
                            Unibase.Platform.Apps.Managers.AppManager.Instance().getInstallAppId("Bizgaze_Extension_Support_Help_App_Help").then(function (res) {
                                Unibase.Platform.Helpers.NavigationHelper.Instance().popup(res.result.InstalledAppId, "", Unibase.Themes.Compact.Components.List.Instance(), function () {
                                    let containerid = instance.navigationHelper.getLastContainerId();
                                    $("#ViewerFooter_" + containerid).find(".btnClose").removeAttr('onclick');
                                    $("#ViewerFooter_" + containerid).find(".btnClose").click(function () {
                                        var cookieHelper = Unibase.Platform.Helpers.CookieHelper.Instance();
                                        cookieHelper.setIdentityCookie('');
                                        window.close();
                                    });
                                    $("#ViewerFooter_" + containerid).removeClass("d-none").find(".btnClose").removeClass("hidden pull-right");
                                    $("#ViewerFooter_" + containerid).find(`#div_pagination_${containerid}`).addClass("d-none");
                                }, Unibase.Platform.Helpers.Size.Large);
                            });
                        });
                    }
                    loadticketform(ContactName, EmailAddress, PhoneNumber, OldUnibaseId, OldTenantId, OldUserId) {
                        var instance = this;
                        var formuniqueid = "Bizgaze_Extension_Support_Support_App_Support_CreateForm";
                        Unibase.Platform.Forms.Managers.FormManager.Instance().getFormbyUniqueId(formuniqueid).then(function (formresponse) {
                            var parm = { Contactname: ContactName, Emailaddress: EmailAddress, Phonenumber: PhoneNumber };
                            var loadobj = {
                                CallBack: function (ContactName, EmailAddress, PhoneNumber) {
                                    $("#btn_CloseForm_" + formresponse.result.FormId).unbind('click').on('click', function () {
                                        Bizgaze.Apps.Support.Components.HelpProvider.Instance().clickevents();
                                    });
                                    $("#hf_userId").val(0);
                                    $(".hdn_userid").val(0);
                                    Unibase.Platform.Helpers.NavigationHelper.Instance().showLoading();
                                    $("#loadinfo").addClass("hidden");
                                    $(".txt_username").val(parm.Contactname);
                                    $('.detail_conatactname').text(parm.Contactname);
                                    $(".txt_emailaddress").val(parm.Emailaddress);
                                    $('.detail_EmailAddress').text(parm.Emailaddress);
                                    $("#txtPhn_phonenumber").val(parm.Phonenumber);
                                    $('.detail_PhoneNumber').text(parm.Phonenumber);
                                    $('.hdn_unibaseid').val(OldUnibaseId);
                                    $('#hf_unibaseId').val(OldUnibaseId);
                                    $(".hdn_reftenantid").val(OldTenantId);
                                    instance.fileCacheHelper.loadJsFile("platform/common/managers/commonmanager.js", function () {
                                        Unibase.Platform.Common.Managers.CommonManager.Instance().gettenantbytenantid(OldTenantId).then(function (tenantres) {
                                            $(".hdn_reftenantname").val(tenantres.result.TenantName);
                                            Unibase.Platform.Helpers.NavigationHelper.Instance().hideLoading();
                                        });
                                    });
                                },
                                Parameters: parm
                            };
                            var tenantid = Unibase.Platform.Membership.Infos.Identity.getCurrentUser().tenantId;
                            var successobj = {
                                CallBack: function (id) {
                                    var obj = {
                                        oldunibaseid: OldUnibaseId,
                                        oldtenantid: OldTenantId,
                                    };
                                    Unibase.Platform.Helpers.FileCacheHelper.Instance().loadJsFiles(['platform/common/managers/commonmanager.js', 'apps/support/managers/supportmanager.js', 'apps/support/components/helpprovider.component.js'], function () {
                                        setTimeout(function () {
                                            if (window['Unibase_IFrame']) {
                                                window['Unibase_IFrame'].closeIFrameAndroid();
                                            }
                                            else {
                                                window.parent.postMessage('Hello', '*');
                                            }
                                        }, 2000);
                                        Bizgaze.Apps.Support.Components.HelpProvider.Instance().savesupportuser(tenantid, obj.oldunibaseid, OldTenantId, OldUserId);
                                    });
                                },
                                Parameters: ''
                            };
                            var formviewerObj = {
                                FormId: formresponse.result.FormId,
                                AppConfigurationId: 0,
                                Pk_Value: 0,
                                PortletWidgetId: 0,
                                OnSuccess: successobj,
                                OnFail: null,
                                OnLoad: loadobj,
                                FormSize: Unibase.Platform.Helpers.Size.ExtraLarge
                            };
                            Unibase.Platform.Forms.Components.FormViewer.Instance().init(formviewerObj);
                        });
                    }
                    savesupportuser(tenantid, unibaseId, oldtenantid, olduserid) {
                        this.fileCacheHelper.loadJsFile("platform/common/managers/commonmanager.js", function () {
                            Unibase.Platform.Common.Managers.CommonManager.Instance().gettenantbytenantid(tenantid).then(function (response) {
                                var Unibaseid = Unibase.Platform.Helpers.CryptoHelper.Instance().encryptURIcomponent(unibaseId);
                                var userId = Unibase.Platform.Helpers.CryptoHelper.Instance().encryptURIcomponent(olduserid.toString());
                                var staticlisturl = "" + Unibaseid + "/" + tenantid + "/" + oldtenantid + "/" + userId + "/ticketlist" + "";
                                var staticcreateurl = "" + Unibaseid + "/" + tenantid + "/" + oldtenantid + "/" + userId + "/ticketcreate" + "";
                                Unibase.Platform.Common.Managers.CommonManager.Instance().getuserbyusername(unibaseId).then(function (userdata) {
                                    var reqobj = { UserId: userdata.result.UserId, UnibaseId: unibaseId, StaticListUrl: staticlisturl, StaticCreateUrl: staticcreateurl };
                                    Unibase.Platform.Membership.Managers.AccountManager.Instance().savesupportusers(reqobj).then(function (savesup) {
                                        var data = savesup.result;
                                    });
                                });
                            });
                        });
                    }
                    autoloadticketform(OldUnibaseId, OldTenantId) {
                        var instance = this;
                        var formuniqueid = "Bizgaze_Extension_Support_Support_App_Support_CreateForm";
                        Unibase.Platform.Forms.Managers.FormManager.Instance().getFormbyUniqueId(formuniqueid).then(function (autoresponse) {
                            var loadObj = {
                                CallBack: function () {
                                    $("#btn_CloseForm_" + autoresponse.result.FormId).unbind('click').on('click', function () {
                                        Bizgaze.Apps.Support.Components.HelpProvider.Instance().clickevents();
                                    });
                                    $("#loadinfo").addClass("hidden");
                                    $(".hdn_reftenantid").val(OldTenantId);
                                    instance.fileCacheHelper.loadJsFile("platform/common/managers/commonmanager.js", function () {
                                        Unibase.Platform.Common.Managers.CommonManager.Instance().gettenantbytenantid(OldTenantId).then(function (tenantres) {
                                            $(".hdn_reftenantname").val(tenantres.result.TenantName);
                                        });
                                    });
                                },
                                Parameters: ''
                            };
                            var successObj = {
                                CallBack: function (id) {
                                    var aobj = {
                                        oldunibaseid: OldUnibaseId,
                                        oldtenantid: OldTenantId,
                                    };
                                    if (window['Unibase_IFrame']) {
                                        window['Unibase_IFrame'].closeIFrameAndroid();
                                    }
                                    else {
                                        window.parent.postMessage('Hello', '*');
                                    }
                                },
                                Parameters: ''
                            };
                            var formviewerObj = {
                                FormId: autoresponse.result.FormId,
                                AppConfigurationId: 0,
                                Pk_Value: 0,
                                PortletWidgetId: 0,
                                OnSuccess: successObj,
                                OnFail: null,
                                OnLoad: loadObj,
                                FormSize: Unibase.Platform.Helpers.Size.ExtraLarge
                            };
                            Unibase.Platform.Forms.Components.FormViewer.Instance().init(formviewerObj);
                        });
                    }
                    viewticket(baseuri) {
                        var instance = this;
                        var unibaseid = Unibase.Platform.Membership.Infos.Identity.getCurrentUser().unibaseId;
                        this.fileCacheHelper.loadJsFile("platform/common/managers/commonmanager.js", function () {
                            Unibase.Platform.Common.Managers.CommonManager.Instance().getuserbyusername(unibaseid).then(function (userdata) {
                                var userid = userdata.result.UserId;
                                Unibase.Platform.Common.Managers.CommonManager.Instance().getSupportUser(userid).then(function (supuser) {
                                    var staticlisturl = supuser.result.StaticListUrl;
                                    if (isMobileApp()) {
                                        Unibase.Platform.Helpers.MobileHelper.Instance().loadIframe(baseuri + "#/" + staticlisturl);
                                    }
                                    else {
                                        instance.navigationHelper.popup(baseuri + "#/" + staticlisturl, "", Bizgaze.Apps.Support.Components.HelpProvider.Instance(), null, Unibase.Platform.Helpers.Size.Large);
                                    }
                                });
                            });
                        });
                    }
                    loadForm(FormId, Pk_Value, AppConfigurationId, Callback, ElementId) { }
                    static Instance() {
                        if (this.instance === undefined) {
                            this.instance = new HelpProvider();
                        }
                        return this.instance;
                    }
                }
                Components.HelpProvider = HelpProvider;
            })(Components = Support.Components || (Support.Components = {}));
        })(Support = Apps.Support || (Apps.Support = {}));
    })(Apps = Bizgaze.Apps || (Bizgaze.Apps = {}));
})(Bizgaze || (Bizgaze = {}));