var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
    return new (P || (P = Promise))(function (resolve, reject) {
        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
        function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }
        step((generator = generator.apply(thisArg, _arguments || [])).next());
    });
};
var Bizgaze;
(function (Bizgaze) {
    let Apps;
    (function (Apps) {
        let Support;
        (function (Support) {
            let Managers;
            (function (Managers) {
                class SupportManager extends Unibase.Platform.Core.BaseManager {
                    updateTicket(ticketId, acceptedby) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/tickets/update/ticketid/' + ticketId + '/acceptedby/' + acceptedby;
                            return yield this.dataHelper().postAsync(url, null).then(function (response) {
                                if (response.result !== null)
                                    response.result = JSON.parse(JSON.parse(response.result));
                                return response;
                            });
                        });
                    }
                    getRoleTicketGroups(ticketgroupid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/tickets/getroleticketgroups/ticketgroupid/' + ticketgroupid;
                            return yield this.dataHelper().getAsync(url).then(function (response) {
                                if (response.result !== null) {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    getRoleTicketGroup(roleids) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/crm/employees/getemployeesbyroleids/roleid/' + roleids;
                            return yield this.dataHelper().getAsync(url).then(function (response) {
                                if (response.result !== null) {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    getTicketGroup(ticketgroupid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/ticketgroups/getticketgroup/ticketgroupid/' + ticketgroupid;
                            return yield this.dataHelper().getAsync(url).then(function (response) {
                                if (response.result !== null && response.result != "") {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    getTicket(ticketid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/tickets/getticket/ticketid/' + ticketid;
                            return yield this.dataHelper().getAsync(url).then(function (response) {
                                if (response.result !== null && response.result != "") {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    getTicketIssue(ticketid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/tickets/getticketissuesbyticketid/ticketid/' + ticketid;
                            return yield this.dataHelper().getAsync(url).then(function (response) {
                                if (response.result !== null && response.result != "") {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    getIssueGroup(issuegroupid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/issuegroups/getissuegroup/issuegroupid/' + issuegroupid;
                            return yield this.dataHelper().getAsync(url).then(function (response) {
                                if (response.result !== null && response.result != "") {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    getRoleEmployee(employeeid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/crm/employees/getemployees/employeeid/' + employeeid;
                            return yield this.dataHelper().getAsync(url).then(function (response) {
                                if (response.result !== null) {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    UpdateAllocate(ticketId, allocatedto) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/tickets/updateallocate/ticketid/' + ticketId + '/allocatedto/' + allocatedto;
                            return yield this.dataHelper().postAsync(url, null).then(function (response) {
                                if (response.result !== null) {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    UpdatePriority(ticketId, priorityid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/tickets/updatepriority/ticketid/' + ticketId + '/priorityid/' + priorityid;
                            return yield this.dataHelper().postAsync(url, null).then(function (response) {
                                if (response.result !== null) {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    deletelevel(levelid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/ticketgroups/deletelevel/id/' + levelid;
                            return yield this.dataHelper().postAsync(url, null).then(function (response) {
                                if (response.result != null) {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    deleteissue(issueid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/ticketgroups/deleteissue/id/' + issueid;
                            return yield this.dataHelper().postAsync(url, null).then(function (response) {
                                if (response.result != null) {
                                    response.result = JSON.parse(response.result);
                                }
                                return response;
                            });
                        });
                    }
                    getLevelMembers(levelid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/tickets/getlevelmembers/levelid/' + levelid;
                            return yield this.dataHelper().getAsync(url).then(function (response) {
                                if (response.result !== null)
                                    response.result = JSON.parse(response.result);
                                return response;
                            });
                        });
                    }
                    getSuppotSettings() {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/tickets/getsuppotsettings';
                            return yield this.dataHelper().getAsync(url).then(function (response) {
                                if (response.result !== null)
                                    response.result = JSON.parse(response.result);
                                return response;
                            });
                        });
                    }
                    getSuppotSetting(supportsettingid) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/bizgaze/support/tickets/getsuppotsetting/settingid/' + supportsettingid;
                            return yield this.dataHelper().getAsync(url).then(function (response) {
                                if (response.result !== null)
                                    response.result = JSON.parse(response.result);
                                return response;
                            });
                        });
                    }
                    savehelpusertenant(obj) {
                        return __awaiter(this, void 0, void 0, function* () {
                            const url = 'apis/v4/unibase/platform/tickets/savehelpusertenant';
                            return yield this.dataHelper().postAsync(url, obj).then(function (response) {
                                if (response.result !== null)
                                    response.result = JSON.parse(response.result);
                                return response;
                            }).fail(function () {
                            });
                        });
                    }
                    static Instance() {
                        if (this._instance === undefined)
                            this._instance = new SupportManager();
                        return this._instance;
                    }
                }
                Managers.SupportManager = SupportManager;
            })(Managers = Support.Managers || (Support.Managers = {}));
        })(Support = Apps.Support || (Apps.Support = {}));
    })(Apps = Bizgaze.Apps || (Bizgaze.Apps = {}));
})(Bizgaze || (Bizgaze = {}));