Biz Connect is a business communication app — team chat, voice and video calls, and meetings — for organizations that use the BizGaze platform. This policy explains what information the app handles, how it is used, and the choices you have. By using Biz Connect you agree to this policy.
+ +1. Information we collect
+-
+
- Account information. When you sign in with your BizGaze account, we receive your name and email address to identify you and your organization. Accounts are provisioned by your organization's administrator; Biz Connect does not offer public self-signup. +
- Content you create. Messages, group conversations, photos, videos, and files you send; and any meeting recordings or transcripts you choose to create. This content is stored on our servers so it can be delivered and shown to the people you send it to. +
- Call and meeting media. Audio and video during a call or meeting are transmitted between participants to run the call. This media is not recorded or stored unless a participant explicitly starts a recording or transcript. +
- Technical and device data. A device push token (so we can deliver notifications), and basic operational logs needed to run and secure the service. +
2. How we use information
+-
+
- To deliver your messages, calls, and meetings and keep them in sync across your devices. +
- To send notifications you have enabled (new messages, incoming calls, meeting reminders). +
- To operate, secure, troubleshoot, and improve the service. +
We do not sell your personal information, and we do not use it for advertising.
+ +3. Live meeting transcripts (on-device)
+4. Notifications
+To notify you when the app is in the background or closed, we send push notifications through Apple Push Notification service (iOS) and Google Firebase Cloud Messaging (Android). We keep sensitive content out of notification text where practical.
+ +5. How information is shared
+We share information only with service providers that help us run Biz Connect, and only as needed to provide the service:
+-
+
- Hosting — our application servers and database. +
- Real-time media (LiveKit) — carries call and meeting audio/video between participants. +
- Push delivery (Apple, Google) — delivers notifications to your device. +
We may also disclose information if required by law or to protect the rights, safety, and security of our users and service.
+ +6. Data retention
+Messages and content are retained so your conversations remain available to you and your organization. Recordings and transcripts are kept until deleted. You or your organization's administrator can delete content; when an account is removed, its access ends.
+ +7. Security
+Data is encrypted in transit using TLS, and calls use encrypted real-time transport. No method of transmission or storage is perfectly secure, but we work to protect your information with appropriate technical and organizational measures.
+ +8. Your rights and choices
+You can request access to, correction of, or deletion of your personal data. Because accounts are managed by your organization, some requests are handled through your organization's administrator. Depending on where you live (for example, the EU/EEA under the GDPR), you may have additional rights, including the right to object to or restrict processing and to lodge a complaint with a supervisory authority. To exercise any right, contact us using the details below.
+ +9. Children
+Biz Connect is a workplace tool intended for business use and is not directed to children.
+ +10. International processing
+Your information may be processed in the country where our servers and service providers operate. Where required, we put appropriate safeguards in place for cross-border transfers.
+ +11. Changes to this policy
+We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
+ +12. Contact us
+Questions or requests about privacy: support@bizgaze.com.
+