AI/Supportgpt/supportqa.csv

Question	Answers
able change tagging dsrs	1) Open DMS--->Go to the change manager module--->Click on the create option--->Fill in the details--->Save--->Confirm.
able change tagging dsrs	We have explained the process of changing the old to the new manager for customers in DMS, Follow the below procedures. 1) Open DMS--->Go to the change manager module--->Click on the create option--->Fill in the details--->Save--->Confirm. 2) customer module--then select customer--edit the sale manager's name to the required employee and save to reflect in his login
create customer
create customer
change stock number dm	1) Open DMS--->Go to the item Reconcilation module--->Click on create --->enter the items which you want to modify--->Enter the physically available quantity--->enter the daamged quantity if any--->Click on save--->Click on Reconcile stage.
change stock number dm	We have explainedthe process of Item reconcilation.Open DMS--->Go to the item Reconcilation module--->Click on create --->enter the items which you want to modify--->Enter the physically available quantity--->enter the daamged quantity if any--->Click on save--->Click on Reconcile stage.
change retailer detail	1) Open DMS--->Open the customer module----> select the particular customer--->click on details widget--->clcik on sales manager widget--->if want edit means click on 3 dots---click on edit--->add the name--->click on save./if want to add another DSR then click on + button--->add the name--->click on save.
change retailer detail	Customers module----> enter the customer name----> Open details----> click on sales manager---->edit---->save.
change retailer detail	Open DMS--->Open the customer module----> select the particular customer--->click on details widget--->clcik on sales manager widget--->if want edit means click on 3 dots---click on edit--->add the name--->click on save./if want to add another DSR then click on + button--->add the name--->click on save.
trichy branch billed material madurai branch unable select madurai branch login	1) Open DMS--->open the employee module---->Open particular employee--->click on Official widget--->at branch sub widget click on + button--->add the branch--->click on save.
trichy branch billed material madurai branch unable select madurai branch login	Please find the below process to add branch to employee Employee module------>Search the employee name ---->Open employee----->click on official Widget------>click on branches +check on------->click on plus symbol----->select the branch from the dropdown ------->save.
trichy branch billed material madurai branch unable select madurai branch login	Open DMS--->open the employee module---->Open particular employee--->click on Official widget--->at branch sub widget click on + button--->add the branch--->click on save.
check geo taggging customer list	1) Open DMS--->Click on Mobil Dashboards--->click on customer locations---> there will be one symbol--->click on that symbol--->The data will be opened--->clcik on 3dots--->dowload the report--->The data will be opened in Excel.
check geo taggging customer list	Open DMS--->Click on Mobil Dashboards--->click on customer locations---> there will be one symbol--->click on that symbol--->The data will be opened--->clcik on 3dots--->dowload the report--->The data will be opened in Excel.
kindly unable ar boarding kit access	1) Open DMS--->Click on branch--->Click on Switch to--->clcik on Mobil primary--->clcik on Dashboards--->click on apps--->click on no group--->clcik on Ar onboarding---->clcik on create--->Selct the items--->clcik on save.(Note The Ar onboarding items can not be eidted once it is saved)
kindly unable ar boarding kit access	We have explained the process of AR on boarding in DMS through remote session. Request you to check now. Open DMS--->Change portal to Mobil Primary--->Click on apps--->No group--->AR on Boarding--->Click on Create button--->Select items--->Checkout--->Save.
kindly unable ar boarding kit access	Open DMS--->Click on branch--->Click on Switch to--->clcik on Mobil primary--->clcik on Dashboards--->click on apps--->click on no group--->clcik on Ar onboarding---->clcik on create--->Selct the items--->clcik on save.(Note The Ar onboarding items can not be eidted once it is saved)
hi admin forget id password please help asap	1) Open DMS login--->enter the login id/mobile number--->click on forgot password---->Enter the registerd mobile number--->click on send--->enter the OTP--->change the password--->click on save.
hi admin forget id password please help asap	We have explained how to reset the login password On the login page------>enter mail Id or phone no----->click on forget password------>otp will sent your mail or phone no------>enter otp----> enter new password--->re-enter password-----save.
hi admin forget id password please help asap	Open DMS login--->enter the login id/mobile number--->click on forgot password---->Enter the registerd mobile number--->click on send--->enter the OTP--->change the password--->click on save.
pending order detail report generated	1)Open DMS---->click on reports---->Search with sales/purchase pending orders--->click on 3 dots--->click on download--->One notication will be sent at noitifiaction Icon click on that--->The report will be opened in The Excel sheet.
pending order detail report generated	We have observed that sales pending order report get downloading in DMS. Request you to check now. Open DMS--->Go to the reports--->Open report--->Click on three dots--->Click on the download option--->Click on notification.
pending order detail report generated	Open DMS---->click on reports---->Search with sales/purchase pending orders--->click on 3 dots--->click on download--->One notication will be sent at noitifiaction Icon click on that--->The report will be opened in The Excel sheet.
dear sir would like inform today create dc also tagging eb volume showing please rectify per possible customer k construction	We have explained the process of checking the EB-invoice report through remote session & follow the below procedure. Open DMS-----> click on reports----->open EB- invoice report---->check.
dear sir would like inform today create dc also tagging eb volume showing please rectify per possible customer k construction	We have explained the process of checking the EB-invoice report through remote session & follow the below procedure. Open DMS-----> click on reports----->open EB- invoice report---->check.
create stock transfer	1) Open DMS--->Open DC module--->Click on 3 dots--->Click on internal transfer--->click on create---->Select ship from and ship to & bill from and bill to, enter the reference number--->add the items--->clcik on save--->Click on confirm
create stock transfer	We have explained the process of creating stock transfer in DMS through a remote session & please follow the below procedure. Open DC module--->click on 3 dots--->Internal transfer--->enter the address--->add the items--->click on confirm.
able change tagging dsrs	1) Open DMS--->Go to the change manager module--->Click on the create option--->Fill in the details--->Save--->Confirm.
able change tagging dsrs	We have explained the process of changing the old to the new manager for customers in DMS, Follow the below procedures. 1) Open DMS--->Go to the change manager module--->Click on the create option--->Fill in the details--->Save--->Confirm. 2) customer module--then select customer--edit the sale manager's name to the required employee and save to reflect in his login
customer code displaying instead name help	We have explained the process of applying the customer filter in the Mobil dashboards of sale in sale out widget & follow the below procedure. Open DMS-----> select Mobil dashboards---->sales-----> click on filter-----> enter the customer name----> select the Mobil----> apply.
change retailer detail	1) Open DMS--->Open the customer module----> select the particular customer--->click on details widget--->clcik on sales manager widget--->if want edit means click on 3 dots---click on edit--->add the name--->click on save./if want to add another DSR then click on + button--->add the name--->click on save.
change retailer detail	Customers module----> enter the customer name----> Open details----> click on sales manager---->edit---->save.
change retailer detail	Open DMS--->Open the customer module----> select the particular customer--->click on details widget--->clcik on sales manager widget--->if want edit means click on 3 dots---click on edit--->add the name--->click on save./if want to add another DSR then click on + button--->add the name--->click on save.
regarding customer purchase invoice please contact	Please find the below process to change the Customer Segment tag Customer module--->Select Particular Customer----->click on details------>check on + to change the LOB tags.
dear sir would like inform today create dc also tagging eb volume showing please rectify per possible customer k construction	We have explained the process of checking the EB-invoice report through remote session & follow the below procedure. Open DMS-----> click on reports----->open EB- invoice report---->check.
dear sir would like inform today create dc also tagging eb volume showing please rectify per possible customer k construction	We have explained the process of checking the EB-invoice report through remote session & follow the below procedure. Open DMS-----> click on reports----->open EB- invoice report---->check.
trichy branch billed material madurai branch unable select madurai branch login	1) Open DMS--->open the employee module---->Open particular employee--->click on Official widget--->at branch sub widget click on + button--->add the branch--->click on save.
trichy branch billed material madurai branch unable select madurai branch login	Please find the below process to add branch to employee Employee module------>Search the employee name ---->Open employee----->click on official Widget------>click on branches +check on------->click on plus symbol----->select the branch from the dropdown ------->save.
trichy branch billed material madurai branch unable select madurai branch login	Open DMS--->open the employee module---->Open particular employee--->click on Official widget--->at branch sub widget click on + button--->add the branch--->click on save.
see stock stock mismatch please solve issue kindly call 9805426454	We have explained the process of creating GRN and Invoice for partial & active stage purchase order through the remote session & follow the below mentioned procedure. Open DMS-----> open purchase order----->click on create GRN option-----> select the items which you have received & mention 0 quantity for the items which you have not received ----save GRN----->click on create invoice----then check the total amount & save.
invoice wrongly billed please call 9900244033 urgent	Please find the below process of how to take print in sales invoices sales invoices module ---> select particular invoice--->click on print button--->click on print.
receipt shown advance even adjust	We have explained the process of checking wallet amount and creating receipts in DMS request you to check the same. Open DMS--->Go to receipts module--->Click on the create button--->Enter customer name--->Scroll down the page--->check wallet amount.
dear sir please help change dsr name customer master calling 9509299808	As discussed, we have explained how to change the sales person name for the customers by using the change Manager Module. change module----->click on create-----> select LOB---->select old manager----->select new manager------>save------->click on confirm.
create stock transfer	1) Open DMS--->Open DC module--->Click on 3 dots--->Click on internal transfer--->click on create---->Select ship from and ship to & bill from and bill to, enter the reference number--->add the items--->clcik on save--->Click on confirm
create stock transfer	We have explained the process of creating stock transfer in DMS through a remote session & please follow the below procedure. Open DC module--->click on 3 dots--->Internal transfer--->enter the address--->add the items--->click on confirm.
required geo tagged non tagged report	We have explained how to check the Non GEO tagging customer report Mobil dashboards---->click on customer locations------>GEO Tagging customers link----->click on 3dots------>click on download.
geo tag submit	We have explained the process of GEO tagging the customer. customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save.
per grn stock 20w40 50 ltr 15w30 50 ltr stock shown stock report help	We have explained how to check stock movement log report click on reports----->search stock movement log------>click on filters----->select on date------>select item name------->apply.
please contact employee bishal gupta mobile could able logg due password problem	We have explained the process how to reset the DMS password in DMS. Login Page --> Forgot Password --> Enter Mail/Contact number --> OTP --> update the pasword --> Confirm
new employee kingkar debnath please help create email id dm portal	We have explained the process of how to create new password in user login. Request you to check the same. Open DMS --->Go to the employee module--->Click on the employee name--->Go to to the access control widget--->Change the password--->save.
kindly unable ar boarding kit access	1) Open DMS--->Click on branch--->Click on Switch to--->clcik on Mobil primary--->clcik on Dashboards--->click on apps--->click on no group--->clcik on Ar onboarding---->clcik on create--->Selct the items--->clcik on save.(Note The Ar onboarding items can not be eidted once it is saved)
kindly unable ar boarding kit access	We have explained the process of AR on boarding in DMS through remote session. Request you to check now. Open DMS--->Change portal to Mobil Primary--->Click on apps--->No group--->AR on Boarding--->Click on Create button--->Select items--->Checkout--->Save.
kindly unable ar boarding kit access	Open DMS--->Click on branch--->Click on Switch to--->clcik on Mobil primary--->clcik on Dashboards--->click on apps--->click on no group--->clcik on Ar onboarding---->clcik on create--->Selct the items--->clcik on save.(Note The Ar onboarding items can not be eidted once it is saved)
gst invoice please call 7676218698	We have explained the process of checking the GST in sales invoice data Report. Please follow the below procedure Open DMs--->click on reports--->search the sales invoice data--->click on 3 dots---> download.
hi admin forget id password please help asap	1) Open DMS login--->enter the login id/mobile number--->click on forgot password---->Enter the registerd mobile number--->click on send--->enter the OTP--->change the password--->click on save.
hi admin forget id password please help asap	We have explained how to reset the login password On the login page------>enter mail Id or phone no----->click on forget password------>otp will sent your mail or phone no------>enter otp----> enter new password--->re-enter password-----save.
hi admin forget id password please help asap	Open DMS login--->enter the login id/mobile number--->click on forgot password---->Enter the registerd mobile number--->click on send--->enter the OTP--->change the password--->click on save.
geo tag problem current location received	We have explained the process of geo tagging for particular customer in DMS request you to check the same. Open DMS--->Go to the customer module--->Select the customer--->Click on the contacts widget--->Click on three dots--->Click on the Geo Tag option--->Save.
pending order detail report generated	1)Open DMS---->click on reports---->Search with sales/purchase pending orders--->click on 3 dots--->click on download--->One notication will be sent at noitifiaction Icon click on that--->The report will be opened in The Excel sheet.
pending order detail report generated	We have observed that sales pending order report get downloading in DMS. Request you to check now. Open DMS--->Go to the reports--->Open report--->Click on three dots--->Click on the download option--->Click on notification.
pending order detail report generated	Open DMS---->click on reports---->Search with sales/purchase pending orders--->click on 3 dots--->click on download--->One notication will be sent at noitifiaction Icon click on that--->The report will be opened in The Excel sheet.
able generate pci report last month quarter	We have observed that the PCI invoice report and sales item register report is getting downloading in DMS. Request you to check now. Open DMS--->Go to the reports--->Open report--->Click on three dots--->Click on the download option--->Click on the notification to download.
able add sale manager creating new customer	We have explained the process of adding address for customer in DMS through remote session. Open DMS--->Go to the customer--->Click on the contacts widget--->Go to the address sub-widget--->Click on the three dots--->Edit GST details--->Save.
data showing correct data sale report	We have explained how to apply the date filter and download the Gapl sales report. click on reports tab------>search Gapl sales report---->click on dynamic filters----->select date---->select lob----->select sales person------> select organization name-------->apply------>click on 3 dots----->download.
hi mobil bizgaze team unable create sale order show series series format exist	Upon your request we have extended the sales order series in DMS request you to create orders now. Open DMS--->Go to the sales order module--->Click on three dots beside create option--->Open series--->Click on the series--->Extend/create new series--->Save.
one new dsr created customer mistake created admin instead owner kanaka durga automobile kmm address harakavari bavi center raithu bazaar opposite khammam 507003 new sai sri mechanical work khammam fci pas road paradise bar opposite khammam 507003 k automobile khammam fci road venkateswara swami temple opposite khammam 507003 dayakar mechanical work khammam raparthi nagar pas beside anjaneya temple khammam 507003	We have explained how to change the customer designation through the remote session. customer module------->select particular customer------>click on contacts----->click on point of contact---->click on edit ------>select on designation---->save.
please call back land lane 2569433 creation new account	We have explained how to change the customer stage from lead to confirm through the remote session. Customer module----->select particular customer----->click on stages button--->select confirmed.
unable geo tag	We have explained the process of geo tagging for particular customer in DMS request you to check the same. Open DMS--->Go to the customer module--->Select the customer--->Click on the contacts widget--->Click on three dots--->Click on the Geo Tag option--->Save.
dsr tanvir alam unable geo tag please contact 8097121113	We have explained the process of GEO tagging the customer location. customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save.
geo taging dsr hapening ratikanta behera contact	We have explained the process of geo tagging for particular customer in DMS request you to check the same. Open DMS--->Go to the customer module--->Select the customer--->Click on the contacts widget--->Click on three dots--->Click on the Geo Tag option--->Save.
sale order showing	Sales Order Module-->Search with Customer name/Ref no -->Click on the entry--> Change the stage from Approval to Active--> Click on the Create DC--> Updated the dates if any--> Save-->Click on create Invoice--> Update the Dates--> Update the required Price/ Discount--> Save--> Confirm & print.
creation user id account purpose	We have explained the process of creating new employee in DMS. Open DMS--->Go to the employee module--->Click on the create button--->Enter all the employee details--->Save--->Change the stage to onboard.
dsr attached geo tagging error kindly check resolve	We have explained the process of GEO tagging the customer location. customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save.
didnot able void order	We have explained the process of voiding the sales order in DMS. Open DMS--->Go to the sales order--->Open the order--->Click on stages--->Click on the void option.
stock transfer issue	We have explained how to check stock movement log through the remote session. Reports tab------>search stock movement log------>click on dynamic filters---->select branch---->click on apply.
enable tag dsrs	We have explained how to add the DSR name for the customer through the remote session. Customer module---->select particular customer---->click on details------>click on sales manager----->click on plus symbol---->add sales manager---->save
anebal geo tek	We have explained the process of GEO tagging the customer location. Request you to follow the below procedure. Customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save.
rts q2 3 call 8225083314	We have explained how to check the RTS on the invoice report in DMS. reprts--->RTS on invoice--->filter offer name --->download
plz call 7676218698	We have explained how to check the stock report in DMS. Reports--->stock report--->search for item--->click on + button for stock moment log.
need help opportunity download please call 9509299808	We have explained how to check and download the sales Opportunity Details report through the remote session click on reports tab------>search Sales Opportunity Details report---->click on 3 dots------->download.
need change customer rts status yes customer name anwar motor garage pathri please guide	We have explained the process of changing the tags for particular customer through remote session. Request you to follow below procedure. Open customer module---->open particular customer----> click on details-----> tags---->save.
support confimation invoice q1 q2 q3	We have explained how to apply the date filter in sales invoice module through the remote session Sales invoice Module ------>click on dynamic filters------>click on created date---->click on custom range----->select from date and to date----->click on apply------>click on apply.
notification related issue	We have explained how to check notifications in DMS through remote session. Open DMS--->Click on the bell button beside the portal--->check the notifications.
sir even saving location geo tag location showing correctly later	We have explained the process of GEO tagging the customer location. Request you to follow the below procedure. Customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save.
please send q4 mhp target ca see target dm app	We have explained the process of checking MHP Q4 2022 report in DMS. Open DMS--->Go to the reports--->Open the report--->Click on the report--->Check the data.
vinod automobile showing sale order dm please solve isshu call 9805426454	We have explained the process of assigning the DSR for the particular customer through remote session. Follow the below procedure. open customer module----> click on details---->click on sales manager----->edit----> save.
sell one product customer paid cash still showing pending need help regarding receipt creation	We have explained the process of creation of Receipts through remote session & follow the below procedure. Open receipts-----> click on create---->select payment mode----> enter the amount--> click on adjust----> save--->confirm.
need dm adaption report	We have explained the process of checking the Device type in PCI invoice report. Follow the below procedure. open DMS---->click on reports---->search PCI invoice report----> check the device type.
dear team unable generate debit note purchase return please call u	As discussed, we have extended the series for the Purchase return module. Request you check. Purchase return------>click on 3 dots -------->click on series---->click on active Purchase return--------->click on edit symbol------>change the dates-----save.
geo tagging visible dm please needful	We have explained the process of Geo tagging for customer through the remote session. Customer module????select customer??click on contacts?? click on address??click on 3 dots??click on Geo tagging??>save.
unable enter grn	We have explained how to create GRN partial GRN and Invoice for ACE Portal Purchase order through the remote session. Purchase order----->search the order number for which you need to create GRN ---->click on create GRN------>save.
mhp 2022 show dm	Reports-->Select the MHP Reports-->Click on the AL Employee Report--> Check the Data of DSR's.
disusing stock	We have explained how to check and download the Stock movement log report through the remote session click on reports tab------>search Stock movement log report---->click on 3 dots------->download.
able billing showing lob issue	We have explained how to add the DSR name for the customer through the remote session. Customer module---->select particular customer---->click on details------>click on sales manager----->click on plus symbol---->add sales manager---->save
please send 2022 sale january till november send aurangabad	Reports-->Search with PCI Invoices report name--> Apply the required Date Filters--> Data will be loaded --> Click on the Right side three dots--> Click on the Download--> Check the notification Icon--> Click on the downloaded Report-->Data will be shown in Excel Sheet.
geo tagging working needfull	We have explained the process of GEO tagging for the customer. customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save.
dealer tag	We have explained how to change sales person name for the customers through the remote session. Customer Module--> Search the required customer name-->Go to Details widget-->Go to Sales Manager Widget--> Click on three dots-->Click on Edit-->Select the required Employee name.
customer teg	We have explained how to apply the date filter and download the sales invoice report. click on reports tab------>search sales invoice report---->click on dynamic filters----->select date---->select lob----->select sales person------> select organization name-------->apply------>click on 3 dots----->download.
sir sale invoice moving confirmed stage please needful	We have explained the process of changing payment type in sales order through remote session. Open DMS--->Go to the sales order module--->Click on the create button--->Select Items--->change payment type--->Save.
one colleague manoj need change mail id please help asap	We have explained the process of updating the employee mail id in DMS. Request you to follow the below procedure. Open employee module--->click on contacts--->click on email---> click on + symbol---> enter the mail id---> click on save---> click on new mail id --->set as login id ---> Save.
hi sir issue regarding edit bill please contact 7986647612	We have explained the process of updating the item quantity in sales order through remote session. Open DMS--->Go to the sales order--->Click on the order--->Go to the details widget--->Go to the items--->Edit the quantity--->Save.
sale report dsr wise	We have explained how to apply the date filter and download the PCI Invoice report and how to change the sales person name for the Sales invoices through the remote session click on reports tab------>search PCI report---->click on calendar----->select date------->save------>click on 3 dots----->download. Sales invoice----->select particular invoice---->click on edit----->select sales person name------->save.
dsrs able dm detail dsrs 1 sangharatna ramteke 8888824434 2 manish vyas 8149318696 3 bhumesh tembhare 9371211062 4 shailesh kamble 9371967798 dm login id create yet please call mob 7744899922	We have explained the process of changing user login password in DMS through remote session. Follow below mentioned procedure for the next time. Open DMS--->Go to the employee module--->Click on the employee name--->Click on the access control widget--->Click on the change password option--->Change the password--->Save.
monthly sale showing sale person please call shambhu dayal choudhary mobile 9929963657	We have explained the process of checking the sales dashboard Widget in Mobil dashboards. Please follow the below procedure. Open DMS--->click on Mobil dashboards--->select the sales dashboard widget--->check the data.
problem dm please help 6207925718	We have explained the process of checking the RTS on invoice & detailed volume payout report through remote session. Request you to follow the below procedure. Open DMS---> click on reports---> open RTS on invoice report--->check the reports---> search detailed volume payout report---> check.
dear sir geo tagging problem	We have explained the process of GEO tagging for the customer. customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save.
dear team received target	We have explained the process of checking the AL-MHP report data through the remote session. Please follow the below the procedure Open Reports--> Al MHP report--> check the data.
mam please suggest add customer gst number effective date effect back bill	As discussed the GST will be effected to the Invoices based on the GST From Date. Please check the same. Open DMS--->open customers module--->open particular customer--->click on contacts---> click on GSTIN--->click on edit--->select the from date & to date---> save.
unable edit grn	We have explained the process of deleting the items from GRN through the remote session. GRN module----->select particular GRN------>click on edit---->delete the item------>save.
wrong address showing	We have explained the process of Geo tagging for customer. Open DMS--->Customer module????select customer??click on contacts?? click on address??click on 3 dots??click on Geo tagging??>save.
mart lucknow invoiceno difference sale return	We have observed that you have updated the quantity of the items in the Sales return after creating, request you to resave the return entry and check the RTS Settlement Discount amount. Please follow the below procedure to resave the sales return. Open Sales Return--> Edit --> check the RTS Discount amount--> Resave the Return Entry.
taking inward please call back	As discussed, we have extended the series for the Purchase invoice module. Request you check. Purchase invoice------>click on 3 dots -------->click on series---->click on active Purchase invoice--------->click on edit symbol------>change the dates-----save.
need help uplode icici bank statment br	We have explained how to upload ICICI bank statement through the remote session. Open BRS module---> click on create---> select from date & to date--->select the portability---->select statement date format----> upload the file---->click on save.
rate correct sale return	We have observed that you have updated the quantity of the items in the Sales return after creating, request you to resave the return entry and check the RTS Settlement Discount amount. Please follow the below procedure to resave the sales return. Open Sales Return--> Edit --> check the RTS Discount amount--> Resave the Return Entry.
want change item invoice	We have explained the process of add/remove items in sales invoice through remote session. Open DMS--->Go to the sales invoice--->Edit the invoice--->Remove the item--->Save.
dealer name coming dm app please suggest thank	We have explained how to select the customer while creating the sales order through the remote session. Open the sales order module-------->search the customer------>select the organization.
rts amount nahi aa raha h	We have explained the process of creating the Sales Return through the Remote session. Please follow the below procedure Open Sales Invoice Module--> Select the Invoice --> Click on Create Return Option--> Select the items --> Save.
create return sale invoice	As discussed, we have extended the series for the sales return module. Request you check. sales return------>click on 3 dots -------->click on series---->click on active sales return--------->click on edit symbol------>change the dates-----save.
regarding report 2022	We have explained the process of Detailed volume payout report in DMS through remote session. Open DMS--->Go to the reports--->search the report--->Click on the report--->Check the data.
sale dsr wise	We have explained the process of downloading the PCI invoice report in DMS through remote session. Open DMS--->Go to the reports--->Search the report name--->Click on the report--->Click on the three dots--->Click on the download option.
grn show create invoice	We have explained the process of deleting the items from the GRN through the Remote session. Please follow the below procedure Open GRN Module --> Select the GRN --> Edit--> Delete the Items--> Save the GRN.
shri sainath enterprise customer editing mail id	We have explained the process of changing the email id for the particular customer in DMS through remote session. Follow the below procedure. Open DMS--->Go to the customer module--->Click on the customer name--->Go to the contacts widget--->Click on the three dots--->Edit email--->Save.
new create customer	We have explained the process of creating the new customer in DMS. Request you to follow the below procedure. open DMS---> open customers module---> click on create---> enter all the mandatory details---> click on save---> click on the stages--->click on confirmed.
purchase	Purchase Order Module--> Search with Ref no --> Click on the order--> Click on create GRN--> Select the GRN date & Ref date--> Select the required Items with Qty--> Save GRN--> Click on Create Invoice--> Assign the Invoice date & ref date--> Enter the Invoice no in Ref no Column--> Check the Qty, unit Price & Discount --> Scroll down & Apply the TCS Amount if required--> Save.
dsr wise sale	We have explained the process of downloading the PCI invoice report in DMS through remote session. Open DMS--->Go to the reports--->Search the report name--->Click on the report--->Click on the three dots--->Click on the download option.
report	We have explained how to apply the date filter and download the Month Wise Workshop Volumes report through the remote session. Reports --> Search Month Wise Workshop Volumes Report -->open report --> click on Calendar--> select the date filter --> Apply -->The data will be displayed --> click on 3dots -->Download.
would like know give batch detail inward outward stock	We have explained the process of adding the batch to the item while creating the GRN through the remote session. Create GRN form--> click on Batch-->create/select the batch--> Select MRP--> Save the GRN.
q4 target enquiry	Reports-->Search with Mobil Hero program Report name--> Select the AL Employee Report-->Check the Q4 2022 data reflecting for your Id.
q 4 mobil hero target appearing	We have explained how to check MHP Q4 2022 report in DMS through remote session. Reports-->Search with Mobil Hero program Report name--> Select the AL Employee Report-->Check the Q4 2022 data reflecting for your Id.
series expire creating grn	As discussed, we have extended the series for the GRN module. Request you check. GRN------>click on 3 dots -------->click on series---->click on active GRN--------->click on edit symbol------>change the dates-----save.
rts detail	We have explained the process of checking the RTS Q4 details in Detailed volume payout report. Request you to follow below procedure. Open DMS--->click on reports--->search detailed volume payout report--->click on filter symbol--->enter the offer name & offer group--->click on apply---> check.
retailer volume q4 2022 rts payout detail	We have explained how to check and download the Detailed Volume Payout report through the remote session. Reports --> Search Detailed Volume Payout Report -->open report --> select the filters --> Apply -->The data will be displayed --> click on 3dots -->Download.
able create return sale invoice please solve problem kindly call 9882222205	We have explained the process of sales return in DMS through remote session. Follow the below procedure. Open DMS--->Go to the sales invoice--->Click on the create return option--->Check the items and amount--->Save.
create grn proceed step	We have explained the process of creating GRN and invoice through remote session. Open DMS--->Go to the purchase order module--->Open the purchase order--->Click on the Create GRN option--->Save--->Click on the Create invoice option--->Save.
need correct segment	We have explained the process of adding the segment. Request you to follow the below procedure. Customer Module-->Search with Customer name-->Go to Details Widget-->Select the LOB tags sub widget-->Click on "+" Button --> Select the Mobil tag-->Select the Subsegment tag-->click on save.
customer tag report	We have explained the process of how to change managers in DMS through remote session. Open DMS--->Go to the change manager module--->Click on the create option--->Assign manager names--->Save.
dear regarding purchase invoice please contact	We have explained the process of checking purchase invoice in DMS through remote session. Open DMS--->Go to the purchase invoice module--->Enter invoice number--->Check the details.
create mobil opportunity party name show	We have explained the process creating Mobil opportunity in DMS through the remote session. Open DMS--->Go to the opportunity module--->Click on the Create button--->Search organization name--->Fill all details--->Save.
hi sir issue regarding sale order bill edit please contact 7986647612	We have explained the process of adding the item in order, DC and Invoice. Please follow the below procedure Open Sales Order--> Selet Order--> Add the Item--> open Dc--> Add the Item--> Open Invoice--> Edit the Invoice--> Add item--> Save.
purchase invoice shown	We have explained the process of how to search the purchase order number through the remote session. purchase order module----->search particular purchase order.
actual billed volume reflecting per dsr name	We have explained the process of sales item register report in DMS through remote session. Open DMS--->Go to the reports--->Search the report names in search column--->Open the report and Check the data.
invoicing stage invoice setting confirmed	We have explained the process of changing payment type mode while creating sales order in DMS. Open DMS--->Go to the sales order module--->Click on the create option--->Click on the payment type option--->Select payment type--->Save.
unable create invoice	We have explained the process of adding item in DC through the remote session. DC module--->select particular DC --->click on details------> click on plus symbol--->click on add item--->click on add quantity--->save.
order punched order delivered party wise report required similarly order punched order delivered product wise report required	We have explained the process of checking the Sales pending order report through the remote session. Reports tab--->search Sales pending order ---->check.
help correct entery call 9923392112	We have explained the process of changing employee designation in DMS through remote session. Open DMS--->Go to the employee module--->Click on the employee--->Click on the edit option--->Change the designation--->Save.
wrongly delete invoice 3531 date	We explained the process of how to add item in Sales invoice through the remote session. Sales invoice module---->select particular invoice------>click on edit------->click on plus symbol----add item----->save.
please create new series	We have explained the process of checking PCI invoice report in DMS through remote session. Open DMS--->Go to the reports--->Search the report in search column--->Open the report--->Click on the filter option--->Change the date filter--->Apply--->Download the report.
pci invoice volume mhp volume show different amount	We have explained the process of checking PCI invoice report in DMS through remote session. Open DMS--->Go to the reports--->Search the report in search column--->Open the report--->Click on the filter option--->Change the date filter--->Apply--->Download the report.
need employee route demo	We have explained the process of creation of Routes Schedule through remote session. Request you to follow the below procedure. Open DMS--->open Routes Schedule---> click on 3 dots--->click on routes--->click on create--->enter all the mandatory field details---> click on save--->it will be opened---> click on the day that you want to select--->click on save--->click on address widget--->click on + add the address--->click on save.
change customer address us217 sun nylon store tirunelveli mobil 8610267737	We have explained the process of updating the address for a particular customers in DMS through remote session. Open DMS--->Go to the customer module--->Click on the customer name--->Click on the widget contacts--->Go to the address sub widget click on that--->Click on the three dots--->Click on the edit option--->Update address--->Save.
issue creating lead mobil oportunity	We have explained the process of creating Mobil Opportunity in DMS through remote session. Open DMS--->Go to the Mobil Opportunity module--->Click on the create option--->Select organization name--->Fill all details mentioned in the star mark in the form--->Save.
need support purchase invoice detail	We have explained the process of how to download Stock movement log report through the remote session. Report tab--->search stock movement log report---->click on 3 dots--->click on download and check.
able edit sale person current month bill please make understand	We have explained the process of changing the sales person name through remote session. Request you to follow the below procedure. open DMS--->open particular sales order---> click on contacts widget--->click on invoice--->click on sale person name--->edit--->save.
create customer
create customer
change stock number dm	1) Open DMS--->Go to the item Reconcilation module--->Click on create --->enter the items which you want to modify--->Enter the physically available quantity--->enter the daamged quantity if any--->Click on save--->Click on Reconcile stage.
change stock number dm	We have explainedthe process of Item reconcilation.Open DMS--->Go to the item Reconcilation module--->Click on create --->enter the items which you want to modify--->Enter the physically available quantity--->enter the daamged quantity if any--->Click on save--->Click on Reconcile stage.
change retailer detail	1) Open DMS--->Open the customer module----> select the particular customer--->click on details widget--->clcik on sales manager widget--->if want edit means click on 3 dots---click on edit--->add the name--->click on save./if want to add another DSR then click on + button--->add the name--->click on save.
change retailer detail	Customers module----> enter the customer name----> Open details----> click on sales manager---->edit---->save.
change retailer detail	Open DMS--->Open the customer module----> select the particular customer--->click on details widget--->clcik on sales manager widget--->if want edit means click on 3 dots---click on edit--->add the name--->click on save./if want to add another DSR then click on + button--->add the name--->click on save.
trichy branch billed material madurai branch unable select madurai branch login	1) Open DMS--->open the employee module---->Open particular employee--->click on Official widget--->at branch sub widget click on + button--->add the branch--->click on save.
trichy branch billed material madurai branch unable select madurai branch login	Please find the below process to add branch to employee Employee module------>Search the employee name ---->Open employee----->click on official Widget------>click on branches +check on------->click on plus symbol----->select the branch from the dropdown ------->save.
trichy branch billed material madurai branch unable select madurai branch login	Open DMS--->open the employee module---->Open particular employee--->click on Official widget--->at branch sub widget click on + button--->add the branch--->click on save.
check geo taggging customer list	1) Open DMS--->Click on Mobil Dashboards--->click on customer locations---> there will be one symbol--->click on that symbol--->The data will be opened--->clcik on 3dots--->dowload the report--->The data will be opened in Excel.
check geo taggging customer list	Open DMS--->Click on Mobil Dashboards--->click on customer locations---> there will be one symbol--->click on that symbol--->The data will be opened--->clcik on 3dots--->dowload the report--->The data will be opened in Excel.
kindly unable ar boarding kit access	1) Open DMS--->Click on branch--->Click on Switch to--->clcik on Mobil primary--->clcik on Dashboards--->click on apps--->click on no group--->clcik on Ar onboarding---->clcik on create--->Selct the items--->clcik on save.(Note The Ar onboarding items can not be eidted once it is saved)
kindly unable ar boarding kit access	We have explained the process of AR on boarding in DMS through remote session. Request you to check now. Open DMS--->Change portal to Mobil Primary--->Click on apps--->No group--->AR on Boarding--->Click on Create button--->Select items--->Checkout--->Save.
kindly unable ar boarding kit access	Open DMS--->Click on branch--->Click on Switch to--->clcik on Mobil primary--->clcik on Dashboards--->click on apps--->click on no group--->clcik on Ar onboarding---->clcik on create--->Selct the items--->clcik on save.(Note The Ar onboarding items can not be eidted once it is saved)
hi admin forget id password please help asap	1) Open DMS login--->enter the login id/mobile number--->click on forgot password---->Enter the registerd mobile number--->click on send--->enter the OTP--->change the password--->click on save.
hi admin forget id password please help asap	We have explained how to reset the login password On the login page------>enter mail Id or phone no----->click on forget password------>otp will sent your mail or phone no------>enter otp----> enter new password--->re-enter password-----save.
hi admin forget id password please help asap	Open DMS login--->enter the login id/mobile number--->click on forgot password---->Enter the registerd mobile number--->click on send--->enter the OTP--->change the password--->click on save.
pending order detail report generated	1)Open DMS---->click on reports---->Search with sales/purchase pending orders--->click on 3 dots--->click on download--->One notication will be sent at noitifiaction Icon click on that--->The report will be opened in The Excel sheet.
pending order detail report generated	We have observed that sales pending order report get downloading in DMS. Request you to check now. Open DMS--->Go to the reports--->Open report--->Click on three dots--->Click on the download option--->Click on notification.
pending order detail report generated	Open DMS---->click on reports---->Search with sales/purchase pending orders--->click on 3 dots--->click on download--->One notication will be sent at noitifiaction Icon click on that--->The report will be opened in The Excel sheet.
dear sir would like inform today create dc also tagging eb volume showing please rectify per possible customer k construction	We have explained the process of checking the EB-invoice report through remote session & follow the below procedure. Open DMS-----> click on reports----->open EB- invoice report---->check.
sri balaji enterprise kphb added offer say already added shown list attached	We have observed that above mentioned customer(SRI BALAJI ENTERPRISES) is not included in offer(INVERTER DISCOUNT), request you to include and check. Open offers module--->search with offer name(INVERTER DISCOUNT)--->open contacts widget--->click on excluded sub widget--->search with the customer name(SRI BALAJI ENTERPRISES)--->click on 3 dots--->click on include.
detailed process dsr tagging contact person contact 7975450461	As we discussed, we have explained how to change the DSR name for the customers by using the change Manager Module through the remote session. change manager module----->click on create-----> select LOB---->select old manager----->select new manager------>save------->click on confirm.
rarus plz remove mrp	We have explained the process of creating MRP while creation of GRN in DMS through remote session. Open DMS--->Go to purchase order module--->Search the order in search column--->Open the order--->Click on the create GRN option--->Select MRP--->Create MRP--->Save.
dear sir created invoice ck motor repairing work date invoice showing dsr rahul tanwar id showing dm attach document per requsted mob	We have explained the process of checking sales invoice data report in DMS through remote session. Follow the below procedure. Open DMS--->Go to the reports--->Search the report name in search column--->Click on the report--->Change the date filter--->Apply--->Check the data.
dear sir selected cash sale invoice please change aa 000 cash sale hubli sir	We have explained the process of updating customer name and customer address for the particular customer in DMS through remote session. Open DMS--->Go to the customer module--->Select the customer name--->Click on the customer--->Edit the customer--->Update name and save--->Click on the contacts sub widget--->Go to the address--->Click on the three dots--->Edit the address--->Save.
montly detail	We have explained how to check and download Sales invoice date report through the remote session Click on reports tab------>search Sales invoice date report---->click on calendar----->select date------->save------>click on 3 dots----->download.
customer tab geo tagging working please help	please clear your browser history and follow the process of Geo tagging for customer. Open DMS--->Customer module????select customer??click on contacts?? click on address??click on 3 dots??click on Geo tagging??>save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
unable login please solve problem email id babbukumar1270	We have explained the process of unlocking through remote session, request you to follow the below procedure. Open DMS--->open employees module--->open particular employee--->open access control Widget--->click on unlock--->click on ok.
want creatv employee	We have explained the process of creating the new user ID and password through remote session. Request you to follow the below procedure. Open DMS--->open employee module--->click on Access control--->click on invite user--->enter Hi--->click on send( one message will be sent to particular mail) --->click on that link create the ID & password.
error mobile number already exists	We have explained the process of creating the new user ID and password through remote session. Request you to follow the below procedure. Open DMS--->open employee module--->click on Access control--->click on invite user--->enter Hi--->click on send( one message will be sent to particular mail) --->click on that link create the ID & password.
hi team need help gps tagging correct location map showing retailer geo tagging ar base location showing map asked dsr clear cache try still facing issue please look dsr rahul kumar jain contact ar jk power	Please clear your browser history and follow the process of Geo tagging for customer. Open DMS--->Customer module????select customer??click on contacts?? click on address??click on 3 dots??click on Geo tagging??>save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
able make geo tagging	Please clear your browser history and follow the process of Geo tagging for customer. Open DMS--->Customer module????select customer??click on contacts?? click on address??click on 3 dots??click on Geo tagging??>save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
able make geo tagging	Please clear your browser history and follow the process of Geo tagging for customer. Open DMS--->Customer module????select customer??click on contacts?? click on address??click on 3 dots??click on Geo tagging??>save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
make gio tagging	Please clear your browser history and follow the process of Geo tagging for customer. Open DMS--->Customer module????select customer??click on contacts?? click on address??click on 3 dots??click on Geo tagging??>save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty
geo tagging	We have observed that the Geo tagging customers are reflecting on your portal. Follow this procedure. Open DMS--->Go to the reports--->Search the report PCI customers--->Click on the report--->Check the column name GPS Captured--->In that column you can able to see Geo tagging customers list.
unable create sale order employee user login	We have explained the process of how to add role to employee through the remote session, Please find the below process to add Role to employee Employee module------>Search the employee name ---->Open employee----->click on official Widget------>click on Roles +check on------->click on 3 dots ----->select the role from the dropdown ------->save.
cancel invoice	We have explained how to change the confirm stage to void stage for purchase invoice through the remote session. purchase invoice------>search particular invoice------>click on stage ----> click on void.
dear mam please find attachment resolve problm thanks regard asha kumari 9509385397	We have explained the process of creating Vendor through the remote session. Vendor module---->add company name----->add company landline number--->add contact name---->add mobile number---->add Designation------>add branch------->add address---->add vendor type---->click on save.
please contact new employee rahul adhya mobile 9147065649 urgent give app sale order place sale order dm	We have explained the process of how to add role to employee through the remote session, Please find the below process to add Role to employee Employee module------>Search the employee name ---->Open employee----->click on official Widget------>click on Roles +check on------->click on 3 dots ----->select the role from the dropdown ------->save.
attached customer missing mbc mcc mtc lead call roy mobile 9946948314	We have explained the process of how renewal for MBC MCC MTC Leads through the remote session. MBC MCC MTC Leads module------>click on 3 dots--->select on create Renewal------>select organization name------>select workshop type---->select Proposed Category----->select Agreement start date-------->select Agreement end date----->save.
able create mcc mbc mt lead bizgaze	We have explained how to edit the sales manager widget in DMS request you to check the same. Open DMS--->Go to the customer module--->Click on the particular customer--->Click on the details widget--->Scroll down Sales manager widget--->Click on the three dots--->Change the name--->Save.
manual voucher number required give bizgaze invoice market also customer want tin shown invoice along volume	We have explained how to create manual series in Sales invoices module through the remote session. sales invoices------>click on 3 dots -------->click on series---->add series name--------->add Applied For------>add series format-----add starting no---->add number size---->add number prefix------>add from date---->add end date------>save.
customer master report able see geo tagging detail	We have explained the process of checking geo tagging for customers in DMS please follow this procedure. Open DMS--->Go to the reports--->Search the report PCI customers--->Click on the report--->Check the column name GPS Captured--->In that column you can able to see Geo tagging customers list.
please contact employee bishal gupta mobile 9038130086 facing problem jio tagging customer	Please clear your browser history and follow the process of Geo-tagging for customers. Open DMS--->Customer module????select customer??click on contacts?? click on address??click on 3 dots??click on Geotagging??>save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
able see party place order	We have explained the process of adding follower under particular customer in DMS follow below procedure. Open DMS--->Go to customers module--->Click on the customer--->Go to the Detail widget--->Go to the follower sub widget--->Click on the add button--->Select the name--->Save.
another account manoj kumar locked kindly needful	We have explained the process of unlocking the employee through remote session, request you to follow the below procedure. Open DMS--->open employees module--->open particular employee--->open access control Widget--->click on unlock--->click on ok.
price list sale order price	As discussed, Request you to check again and if you are facing any difficulty please let us know. Open DMS--->Go to the price list module--->Click the particular price list--->Edit the price list--->Change the effected date--->Save.
geo tagging working kindly check clear issue pl find attached screenshot	Please clear your browser history and follow the process of Geo-tagging for customers. Open DMS--->Customer module--select customer--click on contacts-- click on address-- click on 3 dots--click on Geotagging--save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
geo tagging working kindly check clear issue pl find attached screenshot reference	Please clear your browser history and follow the process of Geo-tagging for customers. Open DMS--->Customer module--select customer--click on contacts-- click on address-- click on 3 dots--click on Geotagging--save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
one case entered mcc category b approval data shown draft whereas changed stage tm approval please check update	We have explained the process of MBC/MCC/MTC lead how to send approval in DMS through remote session. Open DMS--->Go to the MBC MCC module--->Click on the lead--->Click on the submit for approval stage--->The stage will change automatically.
creation employee login id	We have explained how to register login Id and password through the remote session. Employee module----->click on access control------>click on invite user---->message sent as hi to mail------->the mail will send to that mail Id------>click on link-------->send OTP to phone number------>entre OTP which as sent to mobile number----->set password-------login.
geo tagging	Please clear your browser history and follow the process of Geo tagging for customer. Open DMS--->Customer module--->select customer--->click on contacts-->click on address--->click on 3 dots--->click on Geo tagging---->save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
hi sir please help unlock account password	We have explained how to reset login password through the remote session. Open DMS----->login page------>click on forget password------>add phone number-------->click on sent------->OTP will be sent your mobile number----->entre OTP-------->add new password------>add confirm password----------->save------->login.
please give full ac please	We have explained how to add role in Employee module through the remote session. Employee module---->particular employee-------->click on official---------->click on role---------->.click on plus symbol---------->select role---------->save.
error sale return	We have explained how to add account name in Sales return through the remote session. Sales invoice module------>.particular invoice------>click on create return-------->click on account name----->select account name----------->save.
dsr team geo tagging retailer reflecting geo tagging report downloading bizgaze kindly resolve issue	We have observed that your DSRs are doing geo tagging for their retailers, the new retailers only reflects the current location, but old retailers are having geo tag, that retailers it will pick automatically old location. If you want change the location. Follow below procedure. Open DMS--->Go to the customer module--->Select the customer--->Click on the contacts widget--->Click on the address sub widget--->Click on the three dots--->Click on the Geo Tag option--->Select the current location---->Save.
rts q3 report	We have explained the process of downloading the Detailed volume payout report in DMS through remote session. Open DMS---->Go to the reports---->Search the report---->Click on the report---->Apply date filter and period and group---->Click on the three dots---->Click on the download option.
purchase bill issue	We have explained the process of adding item in purchase invoice in DMS through remote session. Open DMS---->Go to the purchase invoice module---->Search the invoice number---->Click on the invoice---->Click on the edit option---->Click on the add item--->Add the item--->Save.
kindly raise qtr credit note q3 2022 q4 2022	We have explained the process of creating the wallet generation through remote session. Request you to follow the below procedure. Open DMS--->open the offer module--->select the particular offer--->click on more--->click on finalize--->enter all mandatory details--->click on save.
edit gst number	We have explained the process of editing the GSTIN number through remote session. Request you to follow the below procedure. Open DMS----> open customers module---->select particular customer---->click on contacts widget---->click on GSTIN details sub widget ---->click on + symbol--->add the number---->click on save.
geo tagging nai ho raha h	Please clear your browser history and follow the process of Geo-tagging for customers. Open DMS--->Customer module--->select customer--->click on contacts--->click on address--->click on 3 dots--->click on Geotagging --->>save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
error default series receipt found receipt entry taken today	We have explained the process of receipt series settings in Receipt module through the remote session. Receipt module------>click on 3 dots--------->click on active branch------->click on receipt series settings------->click on plus symbol---->select series--------------->select payment mode---------->select account -----save.
please call back land lane 2569433 billing invoice	We have explained the process of checking stock report and stock movement log reports in DMS through remote session. Follow the below procedure. Open DMS---->Go to the reports--->Search the report name in search column---->Click on the report---->Search the SKU number in Search column--->Click on the three dots--->Download.
unable geo tag kindly send video	Open DMS--->Customer module????select customer??click on contacts?? click on address??click on 3 dots??click on Geotagging??>save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
helo sir pl solve problem sale executive manpreet1689 password 9855962193 working user locked screen thanks singla motor	We have explained the process of unlocking through the remote session and request you to follow the below procedure. Open DMS--->open employees module--->open particular employee--->open access control Widget--->click on unlock--->click on ok.
please call back land lane billing invoice	We have explained the process of checking the Stock Movement Log report through remote session. Request you to follow the below procedure. Open DMS--->go to reports---->search with Stock Movement Log---> apply the filter---->check the report.
invoice completed one item add invoice	We have explained the process of adding the new item & deleting the old item through remote session. Request you to follow the below procedure. Open DMS--->open sales order---->click on edit --->add the item---> click on save---> click on dc --->add the item---->click on save---->click on invoice--->add the item-->click on save. for removing the item open sales invoice--->delete the item-->click on ok--->open the Dc delete the item--->click on ok----> open the order--->delete the item-->click on ok.
showing sale person name	We have explained the process of how change the bill to address in Sales order module through the remote session. Sales order module------>click on create------->click on bill to address------------->select address -------save.
unable create cn give ace ledger widget dsrs	We have explained how to extend series in credit note module through remote session. Open DMS--->Go to the credit note module---->Click on the three dots--->Click on the series option--->Click on the CN series--->Extend the series---->Save.
dear please correct inward qty	We have explained how to remove the item quantity in GRN through the remote session. GRN module------->click on particular GRN ----->click on items ----->click on view details for particular item----->change the quantity---------->save.
cash bucket view kindly help call number	We have explained how to check cash buckets in Mobil dashboards through the remote session. Mobil dashboards------->check cash buckets.
happy namaste two case mobil 1 sp ctn 4x4l making dc stock showing nil please gude	We have explained how to change the ship from address in DC through the remote session. Sales order module ------>particular order------->click on create DC ------>click on ship from------>change the ship from-------->save.
upon adding customer account facing problem selecting sale manager option available choosing manager drag button	We have explained how add address in Customer through the remote session. Customer module----->particular customer------->click on contacts-------->click on address------>click on plus symbol------>add address----->save.
unable grn	We have explained how to create GRN through the remote session. Purchase order----->particular order----->click on create GRN------>add item quantity-------->save.
sale target sale visible mobil dashboard please rivert back	We have explained how apply date filter in Mobil dashboards through the remote session. Mobil dashboards------>click on date filter------>click on custom range date----->select dates------->save.
gst showing	We have explained how to add GST NO in customer module through the remote session. Customer module--------->click on contacts-----------> click on GSTIN details--------->click on plus symbol---------->add GST No -------->save.
geo tagging issue sale parson swaroop please needful try earliest call	We have explained the process of GEO tagging for the Customer through the remote session. Customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save.
gst issue	We have explained how to add TAX group in Sales invoice through the remote session. Sales invoice------->particular invoice------------->click on edit--------->click on discount--------->click on Tax group-------->change Tax group-------->save.
stock issue product code kindly needful	We have explained how to add MRP in DC through the remote session. DC module------>particular DC -------->click on Items MRP ---------->click on MRP------->add MRP-------->save.
mam unable take print debit note	We have explained how to take print in Debit note through the remote session. Debit note------->particular debit note------>click on print widget-------->select template------>click on update template------>click on print.
new dsr naveen c dm app locked requeste kindly unlock immediately contact 8453342229 kindly contact immediately	As discussed, request you to contact your admin for unlock & request you to follow the below procedure. Open DMS--->open employee module--->select particular employee---->click on access control widget--->click on unlock --->click on ok.
find list non geo tagging customer	We have explained how to check non geo tagging customers in DMS. Follow the below procedure to check non geo tagging customers. Open DMS--->Click on the dashboards button--->Click on the drop down mobil dashboards--->Click on the customer location dashboard(widget)--->Check geo tag customers and non geo tag customers in that widget.
need location detail empolyee jio taging detail need	We have explained how to check geo tagging customers in DMS. Follow the below procedure to check geo tagging customers. Open DMS--->Click on the dashboards button--->Click on the drop down Mobil dashboards--->Click on the customer location dashboard(widget)--->Check geo tag customers and non geo tag customers in that widget.
hello dm team kindly request please check invoice number issue api queue saved successfully quantity invoice link dm invoice number 226004863 kindly check asap	We have explained the process of adding quantity and removing quantity in sales order request you to check the same. Follow the below procedure. Open DMS---->Go to the sales order module--->Open the sales order---->Go to the details widget---->Go to the items---->Click on the three dots and edit the item---->Add quantity/remove quantity---->Save.
mam following debit issued faridabad portal unable take print	We have explained how to take print in Debit note through the remote session. Debit note------->particular debit note------>click on print widget-------->select template------>click on update template------>click on print.
add gst number existence dealer account call 9923392112	We have explained how to add the GSTIN number to the existing customer through remote session. Request you to follow the below procedure. Open DMS--->open customers module---->open particular customer--->click on contacts widget--->click on GSTIN---->click on + symbol--->add the number--->enter mandatory fields--->click on save.
please call 9418307770 need create new login dsrs	We have explained the process of creating the new user ID and password through remote session. Request you to follow the below procedure. Open DMS--->open employee module--->click on Access control--->click on invite user--->enter Hi--->click on send( one message will be sent to particular mail) --->click on that link create the ID & password.
invoice creation problem	We have explained the process of creating the new user ID and password through remote session. Request you to follow the below procedure. Open DMS--->open employee module--->click on Access control--->click on invite user--->enter Hi--->click on send( one message will be sent to particular mail) --->click on that link create the ID & password.
want delete dc item well sale order created mistakely created wrong call 9612489539	We have explained how to delete the item in DC through the remote session. Sales order ----->particular order-------->click on transactions-------->click delivery challan no------->click on edit------->click on delete symbol which you want to delete the item----------->save.
customer	We have explained the process of creation of new customer through remote session. Request you to follow the below procedure. Open DMS--->Open customer module--->Click on create--->Enter all the mandatory fields--->Click on save--->The customer will be created with lead stage--->Open that customer--->Click on stages--->Click on confirmed stage.
purchase inwards issue please help	We have explained how to change the stages in purchase order through the remote session. purchase order-------->particular order--------->click on stages--------->change the stage.
invoice finding issue	We have explained how to search invoices in the sales invoice module in DMS. goto the sales invoice module--> search the invoice number on the search bar.
need edit one sale order dc please guide	We have explained how delete item in DC through the remote session. Sales order ----->particular order-------->click on transactions-------->click delivery challan no------->click on edit------->click on delete symbol which you want to delete the item----------->save
invoice related issue urgent	We have explained how to search invoices in the sales invoice module in DMS. goto the sales invoice module--> search the invoice number on the search bar.
issue updating gst detail resolve issue priority	We have explained how to add the GSTIN number to the existing customer through remote session. Request you to follow the below procedure. Open DMS--->Open customers module---->Open particular customer--->Click on contacts widget--->Click on GSTIN details sub widget---->Click on + symbol--->Add the number--->Click on save."
unable check stock kindly advice anydesk immediately	We have explained how to check and download the Stock movement log report through the remote session click on reports tab------>search Stock movement log report---->click on 3 dots------->download.
need correct invoice format	We have explained the process of how to take print in sales invoices sales invoices module ----> select particular invoice----->click on print button---->click on print.
ar onboarding shown dm	We have explained the process of creating AR ON BOARDING in DMS through remote session. Open DMS---->Click on the portal(branch)---->Switch to Mobil primary--->Click on the apps option--->Click on the no group option---->Click on the AR on boarding---->Click on the create option---->Check your available points---->Select items which you need---->Save.
need customer master data kindly share detail tell download dm	We have explained the process of downloading the customer master Report through remote session. Request you to follow the below procedure. Open DMS--->Click on reports--->search with the name customer master--->data will be opened--->click on 3 dots at the top of the screen--->Click on download--->One notification will be sent at notification icon--->click on that --->The data will be opened in Excel sheet.
receipt payment showing account check receipt	We have explained how to extended the series for the Receipts module through the remote session. Receipts ------>click on 3 dots -------->click on series---->click on active Receipts --------->click on edit symbol------>change the dates-----save.
sir please add one new employee dm system employee kumar email mobile	Creation of new employee follow the below procedure. Open DMS--->Go to the employee module--->Click on the create option--->Fill all the mandatory fields--->Click on the MOBIL tags--->Select employee type and employee category--->Click on the add new address--->Fill the address details--->Save--->Click on the access control widget--->Click on the invite user option--->Received link through mail id---->Click on the link--->Create new password--->Save.
need login id password updated list employee	We have explained how to create Login ID and password the remote session. Employee module------>click on access control-------->click on invite user-------->send message as Hi-------->save.
need support customer tagging different dsrs	We have explained the process of changing the old to the new manager for customers in DMS, Follow the below procedures. 1) Open DMS--->Go to the change manager module--->Click on the create option--->Fill in the details--->Save--->Confirm. 2) customer module--then select customer--edit the sale manager's name to the required employee and save to reflect in his login
product product code found placed order code	We have explained how to enable the sellable in items module through the remote session. Item module------->particular item-------->click on general settings------->click general settings on pencil symbol------->enable the sellable------>save.
sir new employee vijendra kumar email mobile trying set dm password thru link otp coming please contact	We have explained how to create Login ID and password the remote session. Employee module------>click on access control-------->click on invite user-------->send message as Hi-------->save.
hi mobil team need help know jio tagging waiting response thanks	We have explained the process of Geo tagging through remote session. Request you to follow the below procedure. Open DMS---> Open particular customer--->Click on contacts widget--->Click on Address Sub Widget--->Click on 3 dots--->Click on Geo tagging--->Search the address--->Click on save.
gcin 7358 customer name eswari automobile tyre customer name showing receipt pls take necessary action resolve asap	We have explained how to add contact point in customers module through the remote session. Customer module--------->click on contacts----------->click on plus symbol near by contact point----------->add contact name------>contact number------>click on verify------>entre otp------->add designation------->save.
stock showing 6207925718	We have explained how to download and check the Stock repot through the remote session. click on reports tab------>search Stock report---->click on branch----->select branch------->click on Lob------>select lob------>add item--------->click on 3 dots----->download.
regarding employee	We have explained the process of downloading the customer master report. Request you to follow the below procedure. Open DMS--->Click on reports--->Search with customer master--->Click on 3 dots--->click on download--->click on notification Icon--->click on that--->Reports will be opened in Excel.
showing customer name order placed	We have explained how to search customer name in customer module through the remote session. Customer module-------->click on search --------->enter customer name.
purchase bill related	We have explained the process of creating GRN in DMS through remote session. Open DMS--->Go to purchase order--->Search the order in search column--->Open the order--->Click on the create GRN option--->Check the items you received--->Save--->Click on the create invoice option--->Check the unit price and items--->Save.
dear bizgaze eb tag option show invoice creat invoice ziya mineral ore	We have explained how to change tags to customers through the remote session. Customer module--------->particular customer------->click on tags-------->click on plus symbol--------->select tags------->save.
party name showing login id	We have explained the process of adding follower for the existing customer in DMS through remote session. Open DMS--->Go to the customer module--->Open the customer--->Go to the details widget--->Go to the followers sub widget--->Click on the + symbol--->Add the name--->Save.
need upload sale opportunity file attaching excel uploading	We have explained how to upload a Sales Opportunity File in the integrator module through the remote session. Integrator module------>click on 3 dots----->click on Portability Providers-------->serach sales opportunity------->click on import data--------->click on master data-------->choose file------>save.
geo tagging working	Please clear your browser history and follow the process of Geo-tagging for customers. Open DMS--->Customer module--->select customer--->click on contacts--->click on address--->click on 3 dots--->click on Geotagging--->save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
error series format exist	We have explained the process of extending the series in vouchers through remote session. Follow the below procedure. Open DMS--->Go to the Journals module--->Click on the three dots--->Click on the vouchers option--->Again click on the three dots beside create option--->Click on the series--->Extend the date--->Save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
take entry one dealer another please help 6207925718	We have explained the process of creating partners in DMS through remote session. Request you follow the below procedure. Open DMS--->Open the partners module--->Click on create--->Select the partners details--->Enter the company name, Contact person name ,Mobile number--->Select the Designation--->Select the MOBIL tags--->Click on save.
geo tagging tab showing report	We have explained the process of checking geo tagging for customers in DMS please follow this procedure. Open DMS--->Go to the reports--->Search the report PCI customers--->Click on the report--->Check the column name GPS Captured--->In that column you can able to see Geo tagging customers list.
dear want delete one product mobil del mx plus grn kindly needful	We have explained the process of removing item from GRN in DMS through remote session. Please follow the below procedure. Open DMS--->Go to the GRN module--->Search the GRN with GRN number--->Click on the GRN--->Click on the edit option--->Go tp the items--->Click on the remove option--->Click on the ok option--->Click on save.
regarding mbc mcc agreement	We have explained how to renewal MBC MCC Leads through the remote session. MBC MCC leads module------->click on 3 dots --------->click on create renewal---------->select organization---------->click on workshop type--------->select workshop type-------->click on Proposed Category -------->select Proposed Category ------------>select Agreement Start date-------------->select Agreement end date-------->save.
dear facing error placing sale order	We have explained how to extended the series for the Sales order module as follows Sales order------>click on 3 dots -------->click on series---->click on active Sales order--------->click on edit symbol------>change the dates-----save
geo tagging report updated report system kindly resolve	Regarding geo tagging for customers in DMS please follow this procedure. Open DMS--->Go to the reports--->Search the report PCI customers--->Click on the report--->Check the column name GPS Captured--->In that column you can able to see Geo tagging customers list.
regarding ledger	We have explained the process of checking ledger balance in DMS through remote session. Open DMS--->Go to the ledger module--->Search the customer name--->Click on the customer--->Apply date filter--->Click on the three dots--->Download--->Check the data.
please suggest download list customer	We have explained the process of downloading the geotagging list customers through remote session. Request you to follow the below procedure. Open DMS--->Click on MobilDashboards--->Click on customer locations--->Click on geotagging--->Check the list of customers.
cant create sale order error coming please solve asap attaching screen shot	We have explained how to extended the series for the DC module through the remote session. DC ------>click on 3 dots -------->click on series---->click on active DC --------->click on edit symbol------>change the dates-----save.
gst promblem pls call 7676696781	We have explained how extended dates for GSTIN in Customers module through the remote session. Customer module------>search particular customer-------click on contacts------->click on GSTIN Details-------->click on 3dots right of GST NO ----------->click on edit-------->change from date------->change To date-------->save.
please tell u check geo tagging	We have explained the process of GEO tagging the customer location through the remote session. Customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save.
request create new dc series stock transfer surat morbi location	We have explained the process Creating new series in DC through remote session. Open DMS--->Go to the DC module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
create surat stock transfer inward entry	We have explained the process of transferring the stock through remote session. Request you to follow the below procedure. Open DMS--->Open DC module--->click on 3 dots--->click on internal transfer--->click on create--->Enter all the mandatory fields, select the items--->click on save.
unable add geo tagging	Open DMS--->Customer module????select customer??click on contacts widget ?? click on address??click on 3 dots??click on Geotagging??>save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
need access manual entering gst number customer 7087716665	We have explained the process of adding GSTN number for existing customer in DMS through remote session. Open DMS--->Go to the customer module--->Click on the contact widget--->Click on the GST details sub widget--->Click on the + symbol--->Add GST number--->Click on the save.
urgent requiment call immediately	As discussed, we have explained how to change the salesperson name for the customers by using the change Manager Module. Change module----->click on create-----> select LOB---->select old manager----->select new manager------>save------->click on confirm.
required stock movement	We have explained the process of checking the stock movement log report through remote session. Request you to follow the below procedure. Open DMS--->Click on reports--->Search with the stock movement log report--->Click on filter--->Apply the date, Branch, Item--->Click on apply.
see customer geo tagging report	We have observed that the above mobile number is not working from next time please mention correct mobile number to contact you. For customer GEO tagging report, please follow the below procedure. Open DMS--->Go to the Mobil dashboards--->Click on the Mobil dashboards--->Check the customer location dashboard--->Click on the customer location dashboard--->Check the Geo tag and non geo tag customers.
regarding rts good returned	We have explained the process of how to create Sales return through the remote session. Sales invoice module------->particular invoice --------->click on create return--------->delete the item which you don't return------->save.
grn related query	We have explained the process of changing Invoice stage partial to complete in DMS request you to follow the below procedure. Open DMS--->Go to the Purchase invoice module--->Click on the invoice--->Click on the stages option--->Click on the completed stage--->Click on the save.
non geo tagging customer list	We have explained the process of checking non geo tagging customer list in DMS through remote session. Open DMS--->Go to the Mobil Dashboards--->Click on the customer location dashboard--->View the widgets geo tag & non geo tag customers--->Click on the view list symbol--->Check the list of customers.
happy namaste wrong make delhi portal please solve issue	We have explained the process of changing DC stage partial to void in DMS through remote session. Open DMS--->Go to the DC module--->Open the particular DC--->Click on the stages--->Click on the void option--->Click on the save.
report show	We have explained how to change role in Employee module through the remote session. Employee module--------->particular employee------>click on official------->click on role------->click on 3dots------->click on edit--------->select role--------->save.
need month wise volume report need change detail mcc workshop kindly check call u	We have explained the process of Checking monthly wise workshop volumes through remote session. Request you to follow the below procedure. Open DMS--->Click on reports---> Search with Monthly wise workshop volumes--->Click on date filter--->Apply the dates--->Check the report.
please help regarding update sale invoice	We have explained how add item in DC through the remote session. Sales order ----->particular order-------->click on transactions-------->click delivery challan no------->click on edit------->click on plus symbol ------>add item------------>save.
dsr	We have explained how to check and download the Mobil Maharaja 2023 AL employee report through the remote session click on reports tab------>search Mobil Maharaja 2022 report---->click on 3 dots------->download.
good afternoon sir madam currently billing busy software future updated dm possible convert customer detail busy software dm kindly confirm pls contact 9791901023	We have explained how to add for GSTIN number in Customers module through the remote session. Customer module------>search particular customer-------click on contacts------->click on GSTIN Details-------->click on plus symbol----->add GST NO---->save.
invoice complete edit liter	We have explained the process of adding the Item quantity for approval stage order through remote session. Request you to follow the below procedure. Open DMS--->Open the particular Invoice--->Click on stages--->Click on Active stage--->Click on Details widget--->Click on edit--->Add the item quantity--->Click on save--->Click on transaction widget--->Click on DC --->Click on edit--->Add the item quantity--->Click on save--->Then again open invoice--->Click on edit--->Add the item quantity--->Click on save.
regarding agreement contact 7975450461	We have explained how to create renewal for MBC MCC LEADS through the remote session. MBC MCC LEADS module------->click 3dots ----------->click create renewal--------->select organization------->add from date-------->add end date-------save.
stock report coloums showing blank attached screen short reference contact 9840076654	We have explained the process of checking the stock movement log report through remote session. Request you to follow the below procedure. Open DMS--->Click on reports--->Search with the stock movement log report--->Click on filter--->Apply the date, Branch, Item--->Click on apply.
happy namaste stock movement log showing please solve issue	We have explained the process of checking the stock movement log report through remote session. Request you to follow the below procedure. Open DMS--->Click on reports--->Search with the stock movement log report--->Click on filter--->Apply the date, Branch, Item--->Click on apply.
sale return pls	We have explained how to cancel the E- invoice in module through the remote session. E - invoice module------->select e-invoice number------->click on cancel e-invoice-------->enter description------>save.
take geo tag report	We have explained how to check the GEO tagging customer report through the remote session. Mobil dashboards---->click on customer locations------>GEO Tagging customers link----->click on 3dots------>click on download.
check document number dunning letter	We have explained the process of checking the Purchase Order pending Report through remote session. Request you to follow the below procedure. Open DMS---> Click on reports---> Search with Purchase order pending---> Click on filter---> Apply the dates---> Click On refresh--->Check the data.
apply 3rd year boarding package dm	We have explained how to create AR Onboarding items in module through the remote session. AR Onboarding module-------->click on create------->add items--------->click on checkout------------->save.
mr santosh rehamanwalle resigioned job place mr yallappa haravi cell 8892352791 kindly tag santosh rehamanwalle account yallappa haravi	As discussed, we have explained how to change the salesperson name for the customers by using the change Manager Module. Change module----->click on create-----> select LOB---->select old manager----->select new manager------>save------->click on confirm.
good morning sir madam able view gst customer detail showed tax invoice kindly find attachment reference pls contact 9791901023	We have explained the process of adding the GSTIN number to the particular customer through remote session. Request you to fallow the below procedure. Open DMS--->Open Customer module--->Click on contacts widget--->Click on edit--->Add the GSTIN number--->Click on save.
mobil new dsr mr yallappa haravi mobile app coming err please call cell 52791	We have explained how to create Login ID and password the remote session. Employee module------>click on access control-------->click on invite user-------->send message as Hi-------->save.
check geo tagging update outlet wise kindly confirm	We have observed that the Geo tagging customers are reflecting on your portal. Please follow the below procedure. Open DMS--->Go to the reports--->Search the report PCI customers--->Click on the report--->Check the column name GPS Captured--->In that column you can able to see Geo tagging customers list.
information geo tagging	We have explained the process of GEO tagging the customer location through the remote session. Customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save To check the geotagging customers please check on mobil dashboards for customer location widget.
2 address creation customer mistakenly raised order billed 1 customer actually bill one customer please help u	We have explained the process of how to create Sales return through the remote session. Sales invoice module------->particular invoice --------->click on create return--------->delete the item which you don't return------->save.
one dsr sale seen	We have explained how to add the manager in managers followers for the employee through the remote session. Employee module---->select particular employee---->click on details------>click on manager followers----->click on plus symbol---->add manager followers---->save.
customer creation	We have explained how to add for GSTIN number in Customers module through the remote session. Customer module------>search particular customer-------click on contacts------->click on GSTIN Details-------->click on plus symbol----->add GST NO---->save.
sale order error	We have explained how to change the stages in Dc through the remote session. Dc module -------->particular DC-------->click on stages--------->change the stage.
dm entry	We have explained how to download and check the PCI Invoice report through the remote session. click on the reports tab------>search PCI Invoice report---->click on 3 dots----->download.
able add new lob tag party mobil tag opening	We have explained how to add LOB tags to customer through the remote session. Customer module----->particular customer----->click on details------>click on LOB tags------->click on plus symbol------>select tags-------->save.
expire customer customer master	We have explained the process of rejecting the customer through remote session. Request you to follow the below procedure. Open DMS--->Open Customer module---> Select particular customer--->Click on stages--->Click on rejected. The Rejected stage customer will be reflecting in Customer Master data report but the customer will not load while creating any order.
please update dm emp 005 mahesh harad sale representative relieved new sale representative akash singh number 7348074468	We have explained how to create a Login ID and password through the remote session. Employee module------>click on access control-------->click on invite user-------->send the message as Hi-------->save.
dsr dhheraj saini operate dm login	We have explained the process of adding the Mobile number to the Employee through remote session. Request you to follow the below procedure. Open DMS--->Open Employees module--->Click on Edit--->Add the mobile number--->Click on save--->Click on contacts widget--->Click on 3 dots--->Click on set as default which number you want to use as login user ID.
need show value stock item system purchase invoice cause received exxon invoice 5 drum received 1 dented drum returning exxon need show full amount exxon invoice option bizgaze show stock inward	We have explained how to check stock movement log through the remote session. Reports tab------>search stock movement log------>click on dynamic filters---->select branch---->click on apply.
know many shop geo taged please enable geo taged shop report	As discussed, For customer GEO tagging report, please follow the below procedure. Open DMS--->Go to the Mobil dashboards--->Click on the Mobil dashboards--->Check the customer location dashboard--->Click on the customer location dashboard--->Check the Geo tag and non geo tag customers.
dear regarding purchase order please contact urgent basis	We have explained the process of checking stock in stock report in DMS please follow the below procedure. Open DMS--->Go to the reports--->Search the report in Search column--->Click on the report--->Search SKU in Search column--->Check the stock.
payment	We have explained the process of creating receipts in DMS please follow the below procedure. Open DMS--->Go to receipts module--->Click on the create option--->Select organization name--->Fill all the mandatory fields--->Save.
ek oil filter assy 6286 need create run foc product code product code 1 pc foc	We have explained how to create a service item in DMS through remote session. Open DMS--->Go to the items module--->Click on the create option--->Click on the create new product--->Fill all the mandatory fields--->Click on the save--->Give item name--->Fill all the mandatory fields--->Click on the save.
able see mhp quarter 1 2023 target report column	As discussed, the MHP Q1 2023 reports are in the development. We will let you to know once it is done. Request you to follow the below procedure for finding the MHP Q1, Q2, Q3, Q4 2022 reports. Open the DMS--->Click on Reports---> Search with MHP Q1 2022--->Then your able to view the data.
creating creating show draft option please enable approval active partial completed	We have explained how to change the customer stage from lead to confirm through the remote session. Customer module----->select particular customer----->click on stages button--->select confirmed.
please contact	We have explained how to check stock report in DMS through remote session. Please follow the below procedure. Open DMS--->Go to the reports--->Search the stock report in search column--->Click on the report--->Search the SKU number in search column--->Check the stock for particular item in DMS.
change sale manager pls call 9925661095 number	We have explained the process of changing manager through remote session in DMS. Follow the below procedure. Open DMS--->Go to the change manager module--->Click on the create option--->Select LOB--->Select old manager and new manager--->Save.
enter purchase entry dm	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
please update q1 2023 secondary target dsr show dm	We have observed that the MHP Q1 2023 data reflecting in your portal. Request you to check the same. Request you to follow the below procedure. Open DMS--->click on Reports--->Click on MHP reports-->click on filter---> search with Q1 2023--->Click on apply
could place order dm	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
puchase invoice problem error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
vikas user id locked plz unlocked 2 time raise ticket reply 8305595186	We have explained how to create Login ID and password the remote session. Employee module------>click on access control-------->click on invite user-------->send message as Hi-------->save.
ca use mobil app show folder	We have explained how to change role in Employee module through the remote session. Employee module--------->particular employee------>click on official------->click on role------->click on 3dots------->click on edit--------->select role--------->save.
need login new sale representative named murugan otp error logging first time attaching detail regarding otp error please fix	We have explained how to create Login ID and password the remote session. Employee module------>click on access control-------->click on invite user-------->send message as Hi-------->save.
change customer one dsr another dsr	We have explained the process of change manager widget in DMS through remote session. Please follow the below procedure. Open DMS--->Go to the change manager module--->Click on the create option--->Select the LOB--->Select the old manager and new manager names--->Click on the save option--->Click on the confirm button.
plz give access sale order employee id vikash kumar mo email id	We have explained the process of how to add role to new employee in DMS through remote session. Open DMS--->Go to the employee module--->Select the employee name--->Click on the official widget--->Go to the roles sub-widget--->Click on the + symbol--->Select the role for the employee--->Click on the save.
regarding geo tagging	We have explained the process of geo tagging for customers in DMS please follow the below procedure. Open DMS--->Go to the customer module--->Click on the customer--->Click on the contacts widget--->Click on the address sub-widget--->Click on the three dots--->Click on the geo tagging option--->Adjust the customer address--->Click on the save.
dear kindly update new dsr email id name karthik email id karthiksvc1982 pls contact 9791901023	We have explained the process of creation of new employee through remote session. Request you to follow the below procedure. Open the DMS--->Open employee Module--->Click on create--->enter all mandatory fields(which are in red colour)--->Click on save--->Click on stages--->Click onboard--->click on access control widget--->Click on invite user--->One msg will we sent to the employee email ID--->click on that--->create the password and the user ID.
invoice rts settlement showing	We have explained the process of adding Mobil (LOB tags) for the particular customers in DMS please follow the below procedure. Open DMS--->Go to the customers module--->Open the customer name--->Click on the customer--->Click on the details widget--->Click on the LOB tags sub-widget--->Click on the add (+) symbol--->Select the RTS suitable tags--->Click on the save.
al geotag report visible dashboard please resolve	We have explained how to download and check the PCI customer report through the remote session. click on the reports tab------>search PCI customer report---->click on 3 dots----->download.
creat new sale empolyee change maneger	We have explained the process of creation of new employee through remote session. Request you to follow the below procedure. Open the DMS--->Open employee Module--->Click on create--->enter all mandatory fields(which are in red colour)--->Click on save--->Click on stages--->Click onboard--->click on access control widget--->Click on invite user--->One msg will we sent to the employee email ID--->click on that--->create the password and the user ID.
new employee add	We have explained how to create Login ID and password the remote session. Employee module------>click on access control-------->click on invite user-------->send message as Hi-------->save.
please create sale return series please contract number 9770726456 urgently	We have observed through remote session that your able to save the sales return. Request you to follow the below procedure. Open the DMS--->Open the sales return module--->Click on series---> Click on that--->extend the dates--->Click on save.
good morning sir able update customer phone number kindly needful pls contact 9791901023	We have explained the process of updating phone number for particular customer in DMS please follow the below procedure. Open DMS--->Go to the customer module--->Select the customer--->Go to the contacts widget--->Click on the phone sub widget--->Click on the + button--->update the phone number--->Click on the save.
non geo tag customer report reflecting customer location mobil dashboard please resolve urgently please contact number 8950614140	We have explained how to check the GEO tagging customer report through the remote session. Mobil dashboards---->click on customer locations------>GEO Tagging customers link----->click on 3dots------>click on download.
please add purchase order suraj enterpriser bhubaneswar 21ahqpn8351g1z6	We have explained the process of creating partner in partner module. Request you to follow the below procedure. Open DMS--->Go the partners module--->Open the module--->Click on the create option--->Fill all the mandatory filed--->Click on the save--->Change the stage name to confirm.
deactivate customer	We have explained the process of rejecting customer in DMS request you to follow the below procedure. Open DMS--->Go to the customer module--->Open the customer--->Click on the stages--->Change the stage to reject--->Click on the save.
need update new employee name rajat mandaokar mob 7721899911 error shown error series format exist	As discussed request you to contact your admin to extend the series in employee module. Please follow the below procedure to extend the series. Open DMS--->Go to the employee module--->Click on the three dots--->Click on the series option--->Select the employee series--->Extend the series for to date--->Click on the save.
created material handling charge item getting displayed invoice	We have explained how add item in DC through the remote session. Sales order ----->particular order-------->click on transactions-------->click delivery challan no------->click on edit------->click on plus symbol ------>add item------------>save.
series create new one 7087716665	We have explained the process of extending series in DC module. Please follow the below procedure. Open DMS--->Go to the DC module--->Click on the three dots beside the Create button--->Click on the series option--->Click on the DC series--->Click on the pencil button--->Extend the series--->Click on the save option.
nned help	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on active.
reconcile stock item	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on active.
detailed process item reconciliation contact number	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on active.
wont able create opportunity	We have explained the process of extending series in Mobil opportunity module. Please follow the below procedure. Open DMS--->Go to the opportunity module--->Click on the three dots beside the Create button--->Click on the series option--->Click on the series--->Click on the pencil button--->Extend the series--->Click on the save option.
support stock correction	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on reconcile.
put item reconcilation dm	We have tried to reach you multiple times over the call. Request you to follow the below procedure for Item reconciliation. Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces(enter the physical available pieces )--->Click on save--->click on stages--->Click on reconcile stage.
dm team request support correction inventory one demo	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on reconcile.
two sku inventory need corrected plz 9612489539	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on active.
please guide item reconciliation	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on reconcile.
want merge godown dhantoli wadi wadi also want update stock correction kindly help	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces--->Click on save--->click on stages--->Click on reconcile stage.
hi received 40 barrel mobil 1 mga 0w20 208l kindly add barrel stock inventory	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on active.
added stock visible	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on reconcile.
need help reconciliation pls call madam urgent 9845520570 ramani	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces--->Click on save--->click on stages--->Click on reconcile stage.
make inventory correction dm contact 9766546168	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on reconcile.
regarding item reconciliation contact 7975450461	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on reconcile.
create q4 2022 rts credit note	Please follow the below procedure to generate credit notes in DMS. Open DMS--->Go go to the offers module--->Select the offer on period which you want to generate credit notes---->Click on the more option--->Click on the finalize option--->Fill all the mandatory fields--->Click on the save.
dear team kindly suggest make sale entry purchase entry missing previous date purushotthama executive enior warehouse supervisor pon pure chemical india pvt ltd plot 14 kiadb sankalapur industrial area ballari road 583201 9591438710	We have explained the process of downloading purchase invoice data report in DMS through remote session. Follow the below procedure. Open DMS--->Go to the reports--->Search the report name in search column--->Click on the report--->Click on the three dots--->Click on the download option.
opening stock update error	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure. Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces--->Click on save--->click on stages--->Click on reconcile stage.
create item reconcile entry dm	Request you to follow the below procedure for item reconciliation. Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> Enter ref no--->Enter the branch name---> Add the items---> Click on save--->Click on stages--->Click on reconcile.
want one stock adjustment	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces--->Click on save--->click on stages--->Click on reconcile stage
geo tagging issue	We have explained the process of checking geo tagging & non geo tagging customers in DMS request you to follow the below procedure. Open DMS--->Go to the Mobil Dashboards--->Click on the customer location dashboards--->View geo tagging customers & non geo tagging customers.
sku 139265 mobil gard 412 9 drum physical stock 7 drum contact 9870296516	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces--->Click on save--->click on stages--->Click on reconcile stage.
check inventory report	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces--->Click on save--->click on stages--->Click on reconcile stage.
stock correction	We have tried to reach you over the call, but your not answering the call. Request you to follow the below procedure for Item reconciliation. Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces(enter the physical available pieces )--->Click on save--->click on stages--->Click on reconcile stage.
please update invoice correct address pan monga motor dam road new kali mata mandir talwara hoshiarpur zip code code 144216 pan afwpm7625q	We have explained the process of updating address for distributor portal(branch). Request you to follow the below procedure. Open DMS--->Go to the company module--->Click on three dots--->Go to the warehouse--->Click on the Address sub-widget--->Click on edit option---Update the address--->Click on the save.
stock reconicilation	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces--->Click on save--->click on stages--->Click on reconcile stage.
stock reconsilation	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces--->Click on save--->click on stages--->Click on reconcile stage.
need support item reconciliation process	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on reconcile.
unable login system	As discussed request you to clear your browser cache and check. Request you to follow the below procedure for Item reconciliation. Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces(enter the physical available pieces )--->Click on save--->click on stages--->Click on reconcile stage
need help stock please call 9509299808	We have explained the process of Item reconciliation through remote session. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> Click on save--->click on stages--->Click on reconcile.
inventory correction showing wrongly dm create new inventory correction old one need neglect contact u	We have explained the process of Item reconciliation. Request you to follow the below procedure Open DMS--->Open Item reconciliation module---> Click on create --->select LOB---> enter ref no--->Enter the branch name---> Add the items---> enable the pieces--->Click on save--->click on stages--->Click on reconcile stage.
new sale person login dm mobile	We have explained how to create Login ID and password the remote session. Employee module------>click on access control-------->click on invite user-------->send message as Hi-------->save.
regarding rts discount contact 7975450461	As discussed, request you to give the segment tax for the customer. Request you to follow the below procedure. Open DMS--->Open Customer module--->Click on details---->Click on LOB tags--->click on plus button--->Add the tags--->click on save.
foc billing	We have explained the process of creating offer & FOC item in DMS. Please follow the below procedure Open DMS--->Go go to the offers module--->Click on the create option--->Fill all the mandatory fields--->Click on the save--->Again go to offer which you have created and open the offer--->Go to the plan sub-widget--->Click on the + button to add the plan & plan items & FOC items--->Click on the save.
unable raise debit note showing series valid	We have explained the process of extending the series for Debit note through remote session. Request you to follow the below procedure. Open DMS--->Open Debit note module--->Click on 3dots--->click on series--->Click on edit--->Extend the dates--->Click on save.
able bill print	We have observed through remote session that your able to take the print in one page. Request you to follow the below procedure. Open DMS--->Open Sales invoice module--->Click on print---> Click on more settings---> click on custom--->Enter the value(90).
change admin manager name	We have explained how to change role in Employee module through the remote session. Employee module--------->particular employee------>click on official------->click on role------->click on 3dots------->click on edit--------->select role--------->save.
geo tagging mbc mcc lead issue	We have explained the process of checking the Geo tagging customer report & explained how to delete the documents in MBC MCC LEADS through remote session. Request you to follow the below procedure. Open DMS---> Click on Dashboards--->Click on Mobil dashboards---> Click on Customer locations---> click on the Geo tagging customers--->Click on 3 dots--->click on download---> The report will be opened in Excel. Open MBC MCC LEADS module--->click on particular workshop--->click on documents widget--->Click on plus symbol--->delete the old documents & upload the new documents--->click on save.
trying generate exxon purchase invoice value matching exxon invoice due adding item fee minimum order quantity look issue	We have explained the process of adding service item in purchase invoice through the remote session. Request you to follow the below procedure. Open DMS--->Go to the invoice module--->Open invoice--->Click on the add item--->Select item which is reflecting in dropdown--->Click on the save.
eb tagging function working	We have explained how to add EB name in Mobil opportunity through the remote session. Mobil opportunity module----->search particular opportunity--------->click on edit---------->select EB name------->save.
stock report	We have explained how download and check the Stock repot through the remote session. click on reports tab------>search Stock report---->click on branch----->select branch------->click on Lob------>select lob------>add item--------->click on 3 dots----->download.
series format exist issue generated placing purchase order	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
order able proceed invoicing please check	We have explained how to add item in DC through the remote session. Sales order ----->particular order-------->click on transactions-------->click delivery challan no------->click on edit------->click on plus symbol ------>add item------------>save.
reflecting	We have observed that the MHP Q1 2023 data reflecting in your portal. Request you to check the same. Request you to follow the below procedure. Open DMS--->click on Reports--->Click on MHP reports-->click on filter---> search with Q1 2023--->Click on apply.
foc	We have explained the process of creating the sales order with FOC Items through remote session. Request you to follow the below procedure. Open DMS--->Open sales order module--->click on create----> Select the customer name--->Select the items(FOC items)--> Give the discount--->Enter all mandatory fields--->click on save--->Click on create DC--->Click on save--->Then click on create Invoice.
regarding ar onboarding	We have observed through remote session that your able to create the AR onboarding. Request you to follow the below procedure. Open DMS--->click on Branch--->Switch to Mobil primary--->click on Apps--->click on no group--->Click on AR onboarding--->click on create--->enter the Quantity--->Click on check out.
create employee login id error showing please contact	We have explained the process of creating the new user ID and password through remote session. Request you to follow the below procedure. Open DMS--->open employee module--->click on Access control--->click on invite user--->enter Hi--->click on send( one message will be sent to particular mail) --->click on that link create the ID & password.
need edit quantity price invoice able screen shot shared email	We have explained the process enabling item MRP in DMS through the remote session. Please follow the below procedure. Open DMS--->Go to the items module--->Search the item with the SKU--->Click on the item--->Go to the general settings---->Edit the item--->Enable the item--->Click on the save.
able create sale return please help contact number 9140484234	We have explained the process of extending the series in DMS. please request you to follow the below procedure. Open DMS--->Go to module--->Click on the three dots--->Click on the series option--->Click on the series edit option---> Extend the series date--->Click on the save.
create party ledger another address	We have explained the process on how to assign the GST number for the customer through Remote session. Customer module------>search particular customer------>click on contacts---->click on GSTIN------>click on (+) plus symbol ---->add GST no------>save.
would like inform dm system showing 67 actual 100 jio tagging please necessary action per possible	We have explained how to check the Non GEO tagging customer report Mobil dashboards---->click on customer locations------>GEO Tagging customers report ----->click on 3dots------>click on download.
able create customer opportunity please number 8169816128	As discussed request you to contact your admin to extend the series in the opportunity module. Please follow the below procedure to extend the series. Open DMS--->Go to the opportunity module--->Click on the three dots--->Click on the series option--->Select the opportunity series--->Extend the series for to date--->Click on the save.
good afternoon sir madam change customer confirmed stage reject stage pls contact 9791901023	We have explained how to change stage from confirmed to rejected stage for customer through the remote session. customer module------->search particular customer-------->click on stages------>click on rejected.
q1 2023 ka mco volume sahi show nahi kar raha h	We have explained how to download and check the PCI Invoice report through the remote session. click on the reports tab------>search PCI Invoice report---->click on 3 dots----->download.
please enable geotag report	We have explained how to check the GEO tagging customer report, please follow the below process Mobil dashboards---->click on customer locations------>GEO Tagging customers link----->click on 3dots------>click on download.
regarding geo tagging	We have explained the process of checking the Geo tagging customer report through remote session. Request you to follow the below procedure. Open DMS---> Click on Dashboards--->Click on Mobil dashboards---> Click on Customer locations---> click on the Geo tagging customers--->Click on 3 dots--->click on download---> The report will be opened in Excel.
customer	We have explained the process of checking the Geo tagging customer report through remote session. Request you to follow the below procedure. Open DMS---> Click on Dashboards--->Click on Mobil dashboards---> Click on Customer locations---> click on the Geo tagging customers--->Click on 3 dots--->click on download---> The report will be opened in Excel.
customer	We have explained the process of adding the Address for particular customer. Request you to follow below procedure. Open DMS--->Open particular customer---->Click on contacts Widget--->click on plus button---->add the address--->click on save.
iw volume showing report kindly check let u know	We have explained the process of checking month wise workshop volume report in DMS please follow the below procedure. Open DMS--->Go to the report--->Search the report name in search column--->Click on the report--->Check with the customer name--->Click on the three dots--->Click on the download option.
series format exist	We have explained the process of series extending in sales order through remote session. Open DMS--->Go to the sales order module--->Click on the three dots beside the create option---->Click on the series option--->Click on the sales order series--->Click on the pencil button--->Extend the dates--->Click on the save.
get geo tagging data	Follow this procedure. Open DMS--->Go to the reports--->Search the report PCI customers--->Click on the report--->Check the column name GPS Captured--->In that column, you can able to see Geotagging customers list.
dear team please check mobile app working today	We have explained the process Creating new series in DC through remote session. Open DMS--->Go to the DC module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
id locked plz unlocked id 830555186	We have explained the process of unlocking the employee id in DMS through remote session. Open DMS--->Go to the employee module--->Open the employee login--->Go to the access control widget--->Click on the unlock option--->Click on the ok.
able see q1 2023 target	We have observed that the MHP Q1 2023 data reflecting in your portal. Request you to follow the below procedure. Open DMS--->Click on reports--->Open Mobil hero program reports--->Click on filter symbol--->enter Q1 2023--->Click on apply.
mhp q1 2023 updated	We have observed that the MHP Q1 2023 data reflecting in your portal. Request you to follow the below procedure. Open DMS--->Click on reports--->Open Mobil hero program reports--->Click on filter symbol--->enter Q1 2023--->Click on apply.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
unable see report rts 2022 2023 retail please update report rts qualify dealer also update dealer purchase	We have explained how to check RTS Points Comparison report. Reports tab------>Search RTS Points Comparison------->Click on 3 dots----->click on download.
credit note offer rts q4 2022 showing account total 171 credit note per data 87 credit note shown	We have explained how to check Detail volume payout report. Reports tab------>Search Detail volume payout ------->Click on 3 dots----->click on download.
shasti car able select shipping avinashi branch	We have explained how to extended the series for the Sales order module through the remote session. Sales order ------>click on 3 dots -------->click on series---->click on active Sales order --------->click on edit symbol------>change the dates-----save.
unable see mhp q4 2022 report mhp q1 2023 report kindly enable confirm	We have observed that the MHP Q1 2023 data reflecting in your portal. Request you to follow the below procedure. Open DMS--->Click on reports--->Open Mobil hero program reports--->Click on filter symbol--->enter Q1 2023--->Click on apply.
please call issue sale person change	As we discussed, we have explained how to change the DSR name for the customers by using the change Manager Module through the remote session. change manager module----->click on create-----> select LOB---->select old manager----->select new manager------>save------->click on confirm.
customer	We have explained the process of changing the sales manger name to the particular customer through remote session. Request you to follow the below procedure. Open DMS--->Open Customer module--->Click on details widget-->click on sales manager--->Click on 3 dots--->click on edit--->assign new manager--->click on save.
customer	We have explained the process of changing the sales manger name to the particular customer through remote session. Request you to follow the below procedure. Open DMS--->Open Customer module--->Click on details widget-->click on sales manager--->Click on 3 dots--->click on edit--->assign new manager--->click on save.
unable update stock	We have explained the process of checking the stock movement log report. Request you to follow the below procedure. Open DMS--->Click on reports--->Search with stock movement log --->open that --->Check the stock.
showing target qtr 1 2023 please also help analysis target qtr 4 2022 also showing	We have observed that the MHP Q1 2023 data reflecting in your portal. Request you to follow the below procedure. Open DMS--->Click on reports--->Open Mobil hero program reports--->Click on filter symbol--->enter Q1 2023--->Click on apply.
q 1 2024 target volume reflecting dm moudule	As discussed, request you to contact your admin for View access for employee module & request you to follow the below procedure. Employee module------>click on 3dots------->click on permission------->select role----->click on view------->click on NONE to manager.
invoice series missed	We have explained the process of extending the series for sale invoice in DMS. Request you to follow the below procedure. Open DMS--->Open sale invoice module--->Click on 3dots--->click on series--->Click on edit--->Extend the dates--->Click on save.
generated dm invoice customer gst number showing also sometimes deliver material delivery challan later create invoice receiving po need add dc detail invoice also also add account detail invoice please help regarding	We have observed through remote session that the GST number reflecting in the Sales invoice print. Request you to follow the below procedure to add the GST number in the Address widget. Open DMS--->open particular customer----->Click on contacts--->Click on address--->edit GST--->Add GSt number--->Click on save.
customer	We have explained the process of changing the sales manger name to the particular customer through remote session. Request you to follow the below procedure. Open DMS--->Open Customer module--->Click on details widget-->click on sales manager--->Click on 3 dots--->click on edit--->assign new manager--->click on save.
customer	We have explained the process of changing the sales manger name to the particular customer through remote session. Request you to follow the below procedure. Open DMS--->Open Customer module--->Click on details widget-->click on sales manager--->Click on 3 dots--->click on edit--->assign new manager--->click on save.
mobil opportunity series expired contact 9870312141	We have explained how to extended the series for the Mobil Opportunity module through the remote session. Mobil Opportunity module ------>click on 3 dots -------->click on series---->click on active Mobil Opportunity --------->click on edit symbol------>change the dates-----save.
create credit note contact 9766546168	Please follow the below procedure to generate credit notes in DMS. Open DMS--->Go go to the offers module--->Select the offer on period which you want to generate credit notes---->Click on the more option--->Click on the finalize option--->Fill all the mandatory fields--->Click on the save.
please tell download geotagging report please help 6207925718	We have explained the process of downloading the geotagging report. Request you to follow the below procedure. Open DMS--->Click on Dashboards--->Click on Mobil dashboards--->click on customer locations--->download the report.
dear team unable create new sale invoice showing error series kindly find error attached request request kindly help u rectify error earliest regard	We have explained the process of extending series in sales order. Please follow the below procedure. Open DMS--->Go to the sales order module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the series date--->Click on the save.
dear would like inform mhp q4 showing last two day facing issue like achieved volume showing pl kindly resolve issue	We have observed that the MHP Q1 2023 data reflecting in your portal. Request you to follow the below procedure. Open DMS--->Click on reports--->Open Mobil hero program reports--->Click on filter symbol--->enter Q1 2023--->Click on apply.
error creating employee	We have explained how to extended the series for the Employee module through the remote session. Employee module ------>click on 3 dots -------->click on series---->click on active Employee --------->click on edit symbol------>change the dates-----save.
dear tried reach multiple time call activation yet active please confirm	We have explained how to create the E- invoice in Sales invoice module through the remote session. Sales invoice module----->select particular invoice--------->click on E-invoice button------->select GST invoice type------->save.
unable create invoice	We have explained how to extended the series for the Sales order module through the remote session. Sales order ------>click on 3 dots -------->click on series---->click on active Sales order --------->click on edit symbol------>change the dates-----save.
mbc mcc report showing	We have explained how to check and download Quarter Wise Workshop Volumes report. Reports tab------>Search Quarter Wise Workshop Volumes------->Click on 3 dots----->click on download.
sir trying approve one grn vendor name jyoti lube account purchase system allowing approve please check	We have explained how to extended the series for the Purchase invoice module. Request you to follow the below procedure. Purchase invoice module------>click on 3 dots -------->click on series---->click on active Purchase invoice of particular portal --------->click on edit symbol------>change the dates-----save.
one employee sai kiran user locked look	We have explained the process of unlock the employee login in DMS through remote session. follow the below procedure. Open DMS--->Go to the employee module--->Click on the employee name--->Click on the access control option--->Click on the unlock option--->Click on the OK.
dear sir rts quarter 1 showing retailer retailer name loknath enterprise	We have explained process of checking the Detailed volume payout report. Request you to follow the below procedure. Open DMS--->Click on Reports--->Search with detailed volume payout report.
facing error creating new customer master error series format exist	We have explained how to extended the series for the Customer module through the remote session. Customer module ------>click on 3 dots -------->click on series---->click on active Customer --------->click on edit symbol------>change the dates-----save.
hello team kindly update emplyoee mr somnath nichare update email id	We have explained the process of updating email address for particular employee in DMS follow the below procedure. Open DMS---->Go to the employee module--->Click on the employee--->Go to the contact widget--->Click on the email sub-widget--->Click on the three dots--->Click on the edit option--->Update the email--->Click on the save.
geo taging update	We have explained how to check the GEO tagging customer report through the remote session. Mobil dashboards---->click on customer locations------>GEO Tagging customers link----->click on 3dots------>click on download.
problem new customer added please call 8307462237	We have explained the process of extending series in DMS through remote session. Follow the below procedure. Open DMS--->Go to the Customers module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the to date--->Click on the save.
employee target 2023 show	We have explained the process of checking the MHP Q1 2023 IL reports. Request you to follow the procedure. Open DMS--->Click on reports--->Search with Mobil hero program--->Click on IL reports--->click on Q1 2023--->The data will reflect.
kindly add option dm	We have explained the process of creating the AR onboarding points. Request you to follow the below procedure. Open DMS--->Click on branch--->Switch to primary--->Click on apps--->click on apps--->click on no groups---> click on the AR onboarding--->click on create --->select the organization --->there will be 11 items--->select those--->click on check out.
hello team kindly check error otp registering otp please use complete	We have explained the process of creating new password to the new employee in DMS follow the below procedure. Open DMS--->Go to the employee module--->Click on the access control--->Click on the invite user---->Received a link through mail which is given for employee mail--->Click on the link--->Create new password--->Click on the save.
series problem	We have explained the process of extending the series for employees through remote session. Request you to follow the below procedure. Open DMS--->Open employees module--->Click on 3dots--->click on series--->Click on edit--->Extend the dates--->Click on save.
please share geotaging detail dsr done pending mail	We have explained the process of checking geo tagging & non geo tagging customers in DMS through remotes session. Follow the below procedure. Open DMS--->Go to the Mobil Dashboards--->Click on the customer location dashboards--->Check the geo tagging & non geo tagging customers.
employee id epm 004 able register mobil app	We have explained the process of creating the new user ID and password through remote session. Request you to follow the below procedure. Open DMS--->open employee module--->click on Access control--->click on invite user--->enter Welcome to Bizgaze--->click on send( one message will be sent to particular mail) --->click on that link create the ID & password.
dear regarding sale invoice print sale series please contact urgent basis	We have explained how to extended the series for the Sales invoice module. Request you to follow the below procedure. Sales invoice module------>click on 3 dots -------->click on series---->click on active Sales invoice of particular portal --------->click on edit symbol------>change the dates-----save.
request create new year series inwards ourwards	Pease follow the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save. follow the same for GRN, Purchase Invoice, Sales Order, DC, and Sales invoice.
invoice complete one item add invoice	Request you to follow the below procedure. Open DMS--->Open the particular Invoice--->Click on stages--->Click on Active stage--->Click on Details widget--->Click on edit--->Add the item quantity--->Click on save--->Click on transaction widget--->Click on DC --->Click on edit--->Add the item quantity--->Click on save--->Then again open invoice--->Click on edit--->Add the item quantity--->Click on save.
dm app sale order displayed error series series format exist	We have explained the process of extending the series in sales order module through remote session. Follow the below procedure. Open DMS--->Go to the sales order module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the series to date--->Click on the save.
ca able login device like able login company please rectify able geo mapping bizgaze	As discussed, request you to contact your admin for unlock & request you to follow the below procedure. Open DMS--->open employee module--->select particular employee---->click on access control widget--->click on unlock --->click on ok.
sree sharadhambal automobile support series error able place order	We have explained the process of extending the series in purchase order module through remote session. Follow the below procedure. Open DMS--->Go to the purchase order module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the series to date--->Click on the save.
purchase issue	We have explained the process of extending the series in purchase order module through remote session. Follow the below procedure. Open DMS--->Go to the purchase order module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the series to date--->Click on the save.
salesman wise report dsr name change sale order	We have explained the process of changing the DSR name for particular customer through remote session. Open DMS--->Open customer module--->Open particular customer--->Click on details widget--->click on 3 dots--->Click on edit--->Add the new DSR name--->Click on save.
sale return volume reflecting pci invoice invoice amount reflecting outstanding list	We have explained how to adjust the amount for sales return in receipts module through the remote session. Receipt module----->click on create---->select particular customer----->Add date----->select payment mode---->select LOB----->add adjusted amount----->click on auto adjusted-----save.
delete sale order	We have explained how to change the stages in Sales order through the remote session. Sales order-------->particular order--------->click on stages--------->change the stage.
dm created new dsr error series format exist contact 102	We have explained how to extended the series for the Employee module, Request you to follow the below procedure. Employee module ------>click on 3 dots -------->click on series---->click on active Employee --------->click on edit symbol------>change the dates-----save.
dear team unable check geo tagging please call u urgent basis	We have explained how to check the Non GEO tagging customer report Mobil dashboards---->click on customer locations------>GEO Tagging customers link----->click on 3dots------>click on download.
creating sale order showing series format exist need immediate support	We have explained how to extended the series for the Sales order module as follows Sales order------>click on 3 dots -------->click on series---->click on active Sales order--------->click on edit symbol------>change the dates-----save
rts q1 2023 report available please resolve	As discussed, request you to select the filter while downloading the report. Request you to follow the below procedure. Open DMS--->click on reports--->search with Rts Settlement on invoice New--->click on filter symbol--->apply the Q1 2023.
dm working allowing create contact urgent basis morning 10 mobile number	We have explained the process of extending the series for the DC module through the remote session. Open DMS--->Open DC ------>click on 3 dots -------->click on series---->click on active DC --------->click on edit symbol------>change the dates-----save.
unable making sale invoice entering sale order dm due error series expired please solve error urgent basis need make invoice q1	We have explained the process of extending the series for the DC module through the remote session. Open DMS--->Open DC ------>click on 3 dots -------->click on series---->click on active DC --------->click on edit symbol------>change the dates-----save.
series expired issue	We have explained how to extended the series for the DC module through the remote session. DC ------>click on 3 dots -------->click on series---->click on active DC --------->click on edit symbol------>change the dates-----save.
entering sale order showing error like series experied	We have explained the process of extending the series, Request you to follow the below procedure. Open DMS--->Open sales order--->click on series--->Click on active ---->extend the dates--->click on save.
issue taking grn	We have explained how to extended the series for the GRN module through the remote session. GRN ------>click on 3 dots -------->click on series---->click on active GRN--------->click on edit symbol------>change the dates-----save.
series expired	We have explained how to extended the series for the GRN module through the remote session. GRN ------>click on 3 dots -------->click on series---->click on active GRN--------->click on edit symbol------>change the dates-----save.
series	We have explained the process of extending the series for the DC module through the remote session. Open DMS--->Open DC ------>click on 3 dots -------->click on series---->click on active DC --------->click on edit symbol------>change the dates-----save.
inward taken	We have explained how to extended the series for the GRN module through the remote session. GRN ------>click on 3 dots -------->click on series---->click on active GRN--------->click on edit symbol------>change the dates-----save.
series expired	We have explained the process of extending the series for the DC module through the remote session. Open DMS--->Open DC ------>click on 3 dots -------->click on series---->click on active DC --------->click on edit symbol------>change the dates-----save.
created new sale invoice series tomorrow new year start request confirm ok	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
need change sale person sale invoice please help regarding also need help regarding creation mobil opportunity	We have explained the process of changing the sales person name through remote session. Request you to follow the below procedure. open DMS--->open particular sales order---> click on contacts widget--->click on invoice--->click on sale person name--->edit--->save.
dear sir madam noted creating new entry dsr error pop showing series format exist kindly rectify revert u earliest	We have tried to reach you over the call, but your not responded. Request you to follow the below procedure. Open DMS--->Open Employees module--->Click on 3 dots--->Click on series--->Click on active stage series--->click on edit--->extend the dates--->click on save.
series got expired error	We have explained the process of extending series in DMS through remote session. Follow the below procedure. Open DMS--->Go to the purchase invoice module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the to date--->Click on the save.
please change series sale order invoice receipt	We have explained the process of extending series in DMS through remote session. Follow the below procedure. Open DMS--->Go to the Customers module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the to date--->Click on the save.
unable create account new customer due error series format exist	We have explained the process of extending series in DMS through remote session. Follow the below procedure. Open DMS--->Go to the Customers module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the to date--->Click on the save.
purchase invoice related issue	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
goodmorning madam kindly update new financial year purchase invoice sale invoice purchase order sale ect pls contact 9791901023	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
hello dm team kindly check error create new order format exist ready change series dm solved issue	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
workshop q4 2022 month wise quarter wise report showing	We have explained the process of checking the Workshop Q4 2022 Month wise & Quarter wise report through remote session. Request you to follow the below procedure. Open DMS--->Click on reports--->click on date filter--->Apply the previous financial year--->Click on date filter--->Click on apply--->The data will be opened.
change financial year invoice	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
dear regarding series expire new series update please contact	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
mama unable completing data short mail	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
series expired inward purchase	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
need support creating series getting error message screen shot shared email	Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save. Note please follow the above procedure for every module if the series expires.
update new series	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
year change issue	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
dsr name change series expire call 8225083314	We have explained the process of creating the new series through remote session & explained the process of creating the New Employee through the Remote session. Request you to follow the below procedure. Open DMS--->Open Employee module--->Click on create --->Enter all mandatory fields--->click on save--->Click on stages--->click on onboard. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.(https //vimeo.com/813492095 )
pls suggest change employee name dsr name old customer	We have explained the process of changing manager option in DMS through remote session. Open DMS--->Go to the change manager module--->Click on the create option--->Fill all the mandatory fields--->Click on the save--->Move to the confirm stage.
customer	We have explained the process of checking the Geo tagging customer report through remote session. Request you to follow the below procedure. Open DMS---> Click on Dashboards--->Click on Mobil dashboards---> Click on Customer locations---> click on the Geo tagging customers--->Click on 3 dots--->click on download---> The report will be opened in Excel.
customer	We have explained the process of adding the Address for particular customer. Request you to follow below procedure. Open DMS--->Open particular customer---->Click on contacts Widget--->click on plus button---->add the address--->click on save.
purchase order issue	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
able change series video shared	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
dear sir enter sale showing expired exist kindly needful	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
help u change series	We have explained the process of creating the new series through remote session. Request you to follow the below procedure. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
ca sale estimate error arriving series expired pls resolve problem asap	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
error series format exist	We have explained the process of extending the series in vouchers through remote session. Follow the below procedure. Open DMS--->Go to the Journals module--->Click on the three dots--->Click on the vouchers option--->Again click on the three dots beside create option--->Click on the series--->Extend the date--->Save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
series update	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
error series format exist	We have explained the process of extending the series in vouchers through remote session. Follow the below procedure. Open DMS--->Go to the Journals module--->Click on the three dots--->Click on the vouchers option--->Again click on the three dots beside create option--->Click on the series--->Extend the date--->Save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
created series according system working make sale invoice solve problem 7087716665	We have explained the process Creating new series in sales invoice through remote session. Open DMS--->Go to the sales invoice module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
unable put order please change series	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'. Renew Series FY 2023-24. https //vimeo.com
need guide creating new series	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
unable create dc creating showing like error series format exist	We have explained the process of creating the series through remote session. Request you to follow the below procedure. Open DMS--->Open particular module(Sales order)--->click on 3 dots--->click on series--->click on plus button--->enter all mandatory fields--->Click on save.
dear already created mbc highway player customer rejected due reason trying create customer mbc cat b system showing customer already registered request please remove customer name mbc car registered	We have explained how create renewal for MBC MCC LEADS through the remote session. MBC MCC LEADS module------->click 3dots ----------->click create renewal--------->select organization------->add from date-------->add end date-------save.
please enable ar boarding kit option	We have explained the process of creating the AR onboarding points. Request you to follow the below procedure. Open DMS--->Click on branch--->Switch to primary--->Click on apps--->click on apps--->click on no groups---> click on the AR onboarding--->click on create --->select the organization --->there will be 10 items--->select those--->click on check out.
change invoice number	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
change invoice number	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
change invoice number	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
change invoice number	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
unable place order	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
helo pl change finacial year sale purchase receipt thanks singla motor	We have explained how to extended the series for the particular module(Sales, purchase and receipts) through the remote session. (Sales, purchase and receipts)------>click on 3 dots -------->click on series---->click on active(Sales. purchase and receipts)--------->click on edit symbol------>change the dates-----save.
renew series fy	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
data available reflected screen renew series fy please renew	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
facing problem changing financial year sale order purchase order debit note credit note etc please needful	As discussed, request you to follow https //vimeo.com/813492095 this video procedure, to renew all your transactional series. Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
creating dc comming item error	We have explained how to change the stages in Dc through the remote session. Dc module -------->particular DC-------->click on stages--------->change the stage.
able create sale order please see attachment	We have explained how to extended the series for the particular module(Sales, purchase and receipts) through the remote session. (Sales, purchase and receipts)------>click on 3 dots -------->click on series---->click on active(Sales. purchase and receipts)--------->click on edit symbol------>change the dates-----save.
add new dsr dm	We have explained the process of creating the New Employee through the Remote session. Request you to follow the below procedure. Open DMS--->Open Employee module--->Click on create --->Enter all mandatory fields--->click on save--->Click on stages--->click on onboard.
series problem 8305595186	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
issue making invoice	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
want change dsr name party	We have explained the process of changing the DSR name to the particular Customer through remote session & the DSR name will reflect for new invoices not for old invoices. Request you to follow the below procedure. Open DMS--->Open particular customer--->Click on details widget--->At Sales manager sub widget click on 3 dots--->click on edit--->change the name--->click on save.
error showing warding	We have explained the process of extending series in GRN module. Please follow the below procedure. Open DMS--->Go to the GRN module--->Click on the three dots beside the Create button--->Click on the series option--->Click on the series--->Click on the pencil button--->Extend the series--->Click on the save option.
want create new series plz	We have observed that the contact number is not in service request you to mention correct number while raising a Support_ticket. To renew new fiscal year series request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
unable save dc showing error series format exist upload sale bill kindly resolve issue priority	We have explained the process of creating series format manually in DMS through the remote session. Open DMS--->Go to the DC module--->Click on the three dots--->Click onthe series option--->Open the series--->Click on the + button--->Fill all the mandatory fields--->Click on the save.
problem updating series solve problem call 9805426454	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
happy namaste made internal transfer gurugram location series coming come please make regard manan gaba	We have explained how to extended the series for the Sales invoice module. Request you to follow the below procedure. Sales invoice module------>click on 3 dots -------->click on series---->click on active Sales invoice of particular portal --------->click on edit symbol------>change the dates-----save.
unable create new fiscal dc series plz help plz call 9612489539	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
able create new employee also need create dm app login id 2 dsrs	We have explained how to extended the series for the Employee module through the remote session. Employee module ------>click on 3 dots -------->click on series---->click on active Employee --------->click on edit symbol------>change the dates-----save.
account missing dm pipeline	We have explained how to Add followers to customers through the remote session. Customer module--------->particular customer------->click on followers-------->click on plus symbol--------->select Employee------->save.
error occurs making purchase	We have explained how to extended the series for the Purchase invoice module. Request you to follow the below procedure. Purchase invoice module------>click on 3 dots -------->click on series---->click on active Purchase invoice of particular portal --------->click on edit symbol------>change the dates-----save.
able make payment	We have explained how to extended the series for the Receipt module through the remote session. Receipt module ------>click on 3 dots -------->click on series---->click on active Receipt --------->click on edit symbol------>change the dates-----save.
sale invoice	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
purchase enter pls call 9925661095 number	We have explained how to extended the series for the Purchase invoice module. Request you to follow the below procedure. Purchase invoice module------>click on 3 dots -------->click on series---->click on active Purchase invoice of particular portal --------->click on edit symbol------>change the dates-----save.
hariom viswakarma series exipired	As discussed, Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
gst updation issue	We have explained the process on how to assign the GST number for the customer through Remote session. Customer module------>search particular customer------>click on contacts---->click on GSTIN------>click on (+) plus symbol ---->add GST no------>save.
new series generating	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
series found plz call 9910157860	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
series need create manually help	We have explained how to create manual series in Sales invoices module through the remote session. sales invoices------>click on 3 dots -------->click on series---->add series name--------->add Applied For------>add series format-----add starting no---->add number size---->add number prefix------>add from date---->add end date------>save.
able add new employee	We have explained the process of extending series through remote session. Request you to follow the below procedure. open DMS-->open Employee module--->click on series--->click on edit---->extend the dates--->click on save.
please support inward series upgrade	We have explained the process of extending series in GRN module. Please follow the below procedure. Open DMS--->Go to the GRN module--->Click on the three dots beside the Create button--->Click on the series option--->Click on the series--->Click on the pencil button--->Extend the series--->Click on the save option.
create grn dm yet create grn error shown series expired	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
please help find boarding tab also help place boarding kit order dm	We have explained how to create AR Onboarding items in module through the remote session. AR Onboarding module-------->click on create------->add items--------->click on checkout------------->save.
new customer created completing detail profile customer saved error occurs screen series expired kindly solve earliest 2 no mbc already created dsr id want change profile mbc submit early response 7064055675	Upon your request we have extended the customer series. Please follow the below procedure to extend the series date. Open the Customer Module--> Series--> Select the series name--> edit--> extend the date--> Save.
hi issue regarding customer please contact number 7986647612	We have explained the process how to reject particular customer in DMS through remote session. Open DMS--->Go to the customer module--->Click on the customer--->Click on the stages--->Click on the reject stage.
please call back land lane 2569433 clarification making invoice getting error like series expire	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
creat icone	We have explained how to change role in Employee module through the remote session. Employee module--------->particular employee------>click on official------->click on role------->click on 3dots------->click on edit--------->select role--------->save.
set series	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
show customer template please check update	We have explained how to change role in Employee module through the remote session. Employee module--------->particular employee------>click on official------->click on role------->click on 3dots------->click on edit--------->select role--------->save.
sale representative come customer template come 11 template attached image also check update 11templte	We have explained how to change role in Employee module through the remote session. Employee module--------->particular employee------>click on official------->click on role------->click on 3dots------->click on edit--------->select role--------->save.
renew series	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
unbale enter purchase sale showing series expired although made new series kindly check end series configuration	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
error series	We have observed through remote session that your able to create the GRN and we have explained the process of creating the New employee. Request you to follow the below procedure. Open DMS--->Open Employee module--->click on create--->enter all the mandatory fields--->click on save.
dear team please set new series invoice fy	We have explained the process of extending the series for credit note through remote session. Request you to follow the below procedure. Open DMS--->Open Debit note module--->Click on 3dots--->click on series--->Click on edit--->Extend the dates--->Click on save.
dsr changing problem	We have explained how to change the mangers in change manager module , Request you to follow the bellow procedure. 1) Open DMS--->Go to the change manager module--->Click on the create option--->Fill in the details--->Save--->Confirm.
please help get onboarding sale estimate thank sona industry	We have observed that now you are able to create AR Onboarding in DMS request you to check the same. Please follow the below procedure. Open DMS--->Click on the branch option --->Switch to the Mobil primary--->Click on the no group--->Click on the AR onboarding---->Click on the create option--->Fill all the mandatory fields--->Click on the save.
facing problem dm able save grn app showing series required format exist please call	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
facing problem changing retailer name ph	We have explained the process of changing the contact point name for particular customer through remote session. Request you to follow the below procedure. Open DMS--->Open customers module---> Click on contacts widget--->Click on sub widget contact point--->Click on the name--->Click on edit--->Click on save.
dear unable raise receits entry current year kindly resolve problem immediately	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
grn purchase invoice enter pls call 9925661095 number	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
error series format exist	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
purchase order create grn one error show series format exist	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
check purchase order detail	We have explained the process of downloading purchase invoice data report in DMS through remote session. Follow the below procedure. Open DMS--->Go to the reports--->Search the report name in search column--->Click on the report--->Click on the three dots--->Click on the download option.
un able bill showing service expired	We have explained the process of creating the series through remote session. Request you to follow the below procedure. Open DMS--->Open particular module(Sales order)--->click on 3 dots--->click on series--->click on plus button--->enter all mandatory fields--->Click on save."
stock item inwards outward report	We have explained how download and check the Stock repot through the remote session. click on reports tab------>search Stock report---->click on branch----->select branch------->click on Lob------>select lob------>add item--------->click on 3 dots----->download.
correct purchase last year	We have explained the process of creating GRN in DMS please request you to follow the below procedure. Open DMS--->Go to the purchase order--->Open the purchase order--->Click on the create GRN option--->Check all the fields--->Click on the save.
facing problem grn creation series expire please call	We have explained the process of creating new series in DMS through remote session. Follow the below procedure. Open DMS--->Go to the Customers module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the to date--->Click on the save.
purches bill eantar	We have explained how to extended the series for the particular module(Sales, purchase and receipts) through the remote session. (Sales, purchase and receipts)------>click on 3 dots -------->click on series---->click on active(Sales. purchase and receipts)--------->click on edit symbol------>change the dates-----save.
regrading sesries	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'. & We have explained the process of creating the series through remote session. Request you to follow the below procedure. Open DMS--->Open particular module(Sales order)--->click on 3 dots--->click on series--->click on plus button--->enter all mandatory fields--->Click on save."
unable see month secondary sale please help	We have explained how to apply date filter, download and check the PCI Invoice report through the remote session. click on the reports tab------>search PCI Invoice report---->click on Filters----->select From date and To date----->click on apply----->click on 3 dots----->download.
find rts scheme	We have explained how to check Detail volume payout report through the remote session. Reports tab------>Search Detail volume payout ------->Click on 3 dots----->click on download.
series issue	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
able billing gulfam error showing dm please solve problem kindly call 9805426454	We have explained the process of changing LOB segment tags for particular customer in DMS through remote session. Open DMS--->Go to the customer module--->Select the customer--->Click on the details widget--->Go to the LOB sub-widget--->Click on the + option to add LOB to the customer--->Click on the save.
contact number 7355065856	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
hi issue regarding sale order please urgent contact number 7986647612	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
invoice generated	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
payment ishun	We have explained the process Creating new series in receipt through remote session. Open DMS--->Go to thereceipt module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
payment ishu	We have explained the process Creating new series in receipt through remote session. Open DMS--->Go to thereceipt module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
hi invoice number current financial starting 001	We have explained the process of extending series in DMS through remote session. Follow the below procedure. Open DMS--->Go to the Sales invoice module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the to date--->Click on the save.
showing series expired	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
error series format exist	We have explained the process of extending the series in vouchers through remote session. Follow the below procedure. Open DMS--->Go to the Journals module--->Click on the three dots--->Click on the vouchers option--->Again click on the three dots beside create option--->Click on the series--->Extend the date--->Save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
error series format exist	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
able proceed sale order please call 9740498877	We have explained how to extended the series for the Sales invoice module. Request you to follow the below procedure. Sales invoice module------>click on 3 dots -------->click on series---->click on active Sales invoice of particular portal --------->click on edit symbol------>change the dates-----save.
new dsr joining data saved dm series format expired issue displayed screen	We have explained the process Creating new series in employees through remote session. Open DMS--->Go to the Employee module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
item 146117 146118 146119 146120 146121 please make item mrp mandatory create	We have explained the process of enabling the item through remote session. Open DMS--->Go to the item module--->Select the item--->Go to general settings--->Click on the pencil button--->Click on the enable button--->Click on the save.
sir please provide dsr id pasward contact number 7355065856	We have explained the process of creating the new user ID and password through remote session. Request you to follow the below procedure. Open DMS--->open employee module--->click on Access control--->click on invite user--->enter Hi--->click on send( one message will be sent to particular mail) --->click on that link create the ID & password.
ledger amount showing	We have explained how to check the stock report in DMS. Reports--->stock report--->search for item--->click on + button for stock moment log.
order save	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
order save	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
sir sale return saving	We have explained the process of extending the series for credit note through remote session. Request you to follow the below procedure. Open DMS--->Open credit note module--->Click on 3dots--->click on series--->Click on edit--->Extend the dates--->Click on save.
dsr sale executive give order placing right right give dsr	We have explained how to check Activity in Sales return module through the remote session. Sales return module---->search particular return----->click on activity.
unable take grn invoice number mh10105699 date please call 9923392112	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
change dsr tag mr mr b one click 200 customer shift b	We have explained the process of change manager widget in DMS through remote session. Please follow the below procedure. Open DMS--->Go to the change manager module--->Click on the create option--->Select the LOB--->Select the old manager and new manager names--->Click on the save option--->Click on the confirm button.
problem taking inward call 9845520570	We have explained how to extended the series for the Purchase invoice module through the remote session. Purchase invoice ------>click on 3 dots -------->click on series---->click on active Purchase invoice--------->click on edit symbol------>change the dates-----save.
tv lob coming creating purchase order gulati agency pvt ltd faridabad gurugram location request add tv lob regard manan gaba	We have explained the process of adding MY TVS LOB to the branch (Gulati Agencies Pvt. Ltd (Faridabad)) in DMS through the remote session. Open DMS--->Go to the branches module--->Go to the details widget--->Click on the LOB tags--->Click on the + option--->Add MY TVS LOB--->Click on the save.
pipe ablle update	Request you to follow the below procedure. Open DMS--->Open Mobil opportunity module--->Click on 3dots--->click on series--->Click on edit--->Extend the dates--->Click on save.
mobil opportunity series expire please solve issue	Request you to follow the below procedure. Open DMS--->Open Mobil opportunity module--->Click on 3dots--->click on series--->Click on edit--->Extend the dates--->Click on save.
invoice entry prblm	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
unable enter detail say series expired	We have explained how to create manual series in the Purchase invoices module through the remote session. Purchase invoices------>click on 3 dots -------->click on series---->add series name--------->add Applied For------>add series format-----add starting no---->add number size---->add number prefix------>add from date---->add end date------>save.
dear sir please give option creating purchase order	We have explained how to search purchase order number through the remote session. Purchase order module------>search with order number.
order save	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
order save	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
problem sale return series	We have explained the process of creating the series for sales return through remote session, request you to follow the below procedure. Open DMS--->open Sales return module--->click on 3dots--->click on series--->click on plus button--->enter the series names--->date--->enter the mandatory fields--->click on save.
purchase order dm	We have explained how to create GRN through the remote session. Purchase order----->search the order number for which you need to create GRN ---->click on create GRN------>save.
dear teem workshop volume show app	We have explained the process of checking the Month Wise Workshop Volumes report through remote session. Request you to follow the below procedure. Open DMS--->Click on reports--->Search with month wise workshop volume--->click on the calendar symbol which is located at the top of the screen--->click on custom range, apply the date -->the data will reflect.
sale return	We have explained the process of creating sales return in DMS through the remote session. Open DMS--->Go to the sales invoice module--->Open the sales invoice--->Click on the create return option--->Check the quantity & unit price--->Click on the save.
moduls add dsr	We have explained the process of how to add role to new employee in DMS through remote session. Open DMS--->Go to the employee module--->Select the employee name--->Click on the official widget--->Go to the roles sub-widget--->Click on the + symbol--->Select the role for the employee--->Click on the save.
need dsr change dsr	We have explained how to change the sales person name for the customers by using the change Manager Module. change module----->click on create-----> select LOB---->select old manager----->select new manager------>save------->click on confirm.
route creating	We have explained how to enable for undefined series in routes through the remote session. Routes schedule module----->click on 3dots------>click on routes------>click on 3dots----->click on series----->enable the is in undefined------>save.
unable enter purchase invoice 7087716665	We have explained how to search purchase order number through the remote session. Purchase order module------>search with order number.
able create new vendor	We have explained the process Creating new series in Vendor through remote session. Open DMS--->Go to the Vendor module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
dear team please call u regarding beat plan	We have explained the process of extending the series for Routes Schedule & routes. Request you to follow the below procedure. Open DMS--->Open Routes Schedule--->click on 3 dots-->click on series--->extend the dates--->click on save.--->Then go back and click on 3 dots--->click on routes--->Extend the dates--->click on save.
able make sale bill purchase bill	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
financial series changed	We have explained the process Creating new series in any module Example Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
creating new employee showing error series format exist	Please follow the below procedure to extend the seeris. Open DMS--->Go to the employee module--->Click on the three dots--->Click on the series option--->Select the employee series--->Extend the series for to date--->Click on the save.
route schedule	We have explained how to add customers in Route plan through the remote session. Routes schedule module----> click on 3dots--->click on Route---->select particular plan----->click on address---->click on plus symbol----->add customer name------>add address---->click on add---->save.
dear sir good invoice save problam series call	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
create route plan	We have explained how to add customers in Route plan through the remote session. Routes schedule module----> click on 3dots--->click on Route---->select particular plan----->click on address---->click on plus symbol----->add customer name------>add address---->click on add---->save.
entering email id show error invalid email id email id correct ie bsdv	We have explained how to create Login ID and password the remote session. Employee module------>click on access control-------->click on invite user-------->send message as Hi-------->save.
route created	We have explained how to enable series in routes through the remote session. Routes schedule module----->click on 3dots------>click on routes------>click on 3dots----->click on series----->enable the is in undefined------>save.
add dsr	We have explained the process of change manager widget in DMS through remote session. Please follow the below procedure. Open DMS--->Go to the change manager module--->Click on the create option--->Select the LOB--->Select the old manager and new manager names--->Click on the save option--->Click on the confirm button.
happy namaste able see purchase planning report please guide regard manan gaba	As discussed, we have explained how to create purchase planning in module through the remote session. Purchase planning module----> click on create------>select organization----->save------->click on predict------>notification will be sent as data is reflecting.
download geo tagging report	Please follow the below mentioned procedure in DMS. Open DMS--->Go to the Mobil Dashboards--->Go to the customer location dashboard--->Click on the view symbol geo tag & non geo tag--->Click on the three dots--->Click on the download option.
pls unlock id dm user id	Request you to follow the below procedure to unlock the employee in DMS. Open DMS--->Go to the employee module--->Open the employee--->Click on the access control--->Click on the unlock option--->Click on the Ok---From admin login.
purchase entry issue	We have explained the process Creating new series in Purchase order through remote session. Open DMS--->Go to the Purchase order module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save.
create return entered series expired problem 8305595186 help	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
gio tagging	We have explained the process of geo tagging for customers in DMS please follow the below procedure. Open DMS--->Go to the customer module--->Click on the customer--->Click on the contacts widget--->Click on the address sub-widget--->Click on the three dots--->Click on the geo tagging option--->Adjust the customer address--->Click on the save.
hello team create new customer organization group cin number ca change edit sale maneger ca edit	We have explained how to change CIN number in customer module through the remote session. Customers module----->select particular customer------>click on details------>click on organization rules----->click on edit button---->change CIN number----->save.
tag customer geo tagging live location send customer	We have explained the process of geo tagging for customers in DMS please follow the below procedure. Open DMS--->Go to the customer module--->Click on the customer--->Click on the contacts widget--->Click on the address sub-widget--->Click on the three dots--->Click on the geo tagging option--->Adjust the customer address--->Click on the save.
purchase entery nhi ho pa rhi h sale entery karne pe series entered	We have explained how to extended the series for the particular module(Sales, purchase and receipts) through the remote session. (Sales, purchase and receipts)------>click on 3 dots -------->click on series---->click on active(Sales. purchase and receipts)--------->click on edit symbol------>change the dates-----save.
facing problem sale purchase	We have explained how delete item in DC through the remote session. Sales order ----->particular order-------->click on transactions-------->click delivery challan no------->click on edit------->click on delete symbol which you want to delete the item----------->save.
please create route schudele	We have explained the process of extending the series in routes through the remote session. Open DMS--->Go to the route schedule module--->Click on the three dots--->Click on the routes---->Again click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the to date--->Click on the save.
pci invoice download issue	We have explained how to apply date filter, download and check the PCI Invoice report through the remote session. click on the reports tab------>search PCI Invoice report---->click on Filters----->select From date and To date----->click on apply----->click on 3 dots----->download.
credit note problem	We have explained the process of extending series in DMS through remote session. Follow the below procedure. Open DMS--->Go to the sales return module--->Click on the three dots--->Click on the series option--->Click on the pencil button--->Extend the to date--->Click on the save.
link coming mobile please help 6207925718	We have explained the process of creating the new user ID and password through remote session. Request you to follow the below procedure. Open DMS--->open employee module--->click on Access control--->click on invite user--->enter Hi--->click on send( one message will be sent to particular mail) --->click on that link create the ID & password.
create route dm error series format exist plz help	We have explained the process of extending the series for Routes Schedule & routes. Request you to follow the below procedure. Open DMS--->Open Routes Schedule--->click on 3 dots-->click on series--->extend the dates--->click on save.--->Then go back and click on 3 dots--->click on routes--->Extend the dates--->click on save.
report retailer iw payout q1 2023 rts rts invoice	We have explained how to check Detail volume payout report. Reports tab------>Search Detail volume payout ------->Click on 3 dots----->click on download.
hello bizgaze team want create return entry series expired shown bizgaze please help u create return invoice	we have explained the how to extended series for the Sales return module. Request you check. Sales return------>click on 3 dots -------->click on series---->click on active Sales return--------->click on edit symbol------>change the dates-----save.
creating purchase order showing error like series expired	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
unable reset account password pls call 9899094563 soon possible	As discussed, request you follow the below mentioned process for changing the employee login password. Employee module----->select particular employee------>click on access control------->click on change password button------>entre new password------>entre confirm password------>save.
dear team update sale entry showing entry best regard team pon pure chemical group 73 bhavani main road veerappanchathiram post erode 638004	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.( https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
able create new dsr dm	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
dear want report geo tagged customer get also need help rout planning	We have explained how to check the GEO tagging customer report through the remote session. Mobil dashboards---->click on customer locations------>GEO Tagging customers link----->click on 3dots------>click on download. We have explained how to create route schedule module through the remote session. Route schedule module------->click on 3dots------>click on routes------>click on create-------->add route name----->add employee name------>select type of Scheduler------>save------>select date/day/week wise schedule------>save------>click on re-configure.
need check taging	We have explained how to check the GEO tagging customer report through the remote session. Mobil dashboards---->click on customer locations------>GEO Tagging customers link----->click on 3dots------>click on download
purchase invoice bill amount match please amount match together please fast	We have explained how to add TCS Tax amount in purchase invoice through the remote session. purchase invoice module----->select particular invoice---------->click on edit---------->enable the TCS applied-------->save.
new employee creation series error	We have explained how to extended the series for the employee module through the remote session.Employee module ------>click on 3 dots -------->click on series---->click on active employee --------->click on edit symbol------>change the dates-----save.
per exxonmobil instruction sold material thriveni earthmovers private hosur login order show lob kindly release hosur territory	We have explained how to add LOB to the customer through the remote session. Customer module ------>particular customer ------>click on details -------->click on LOB----->click on + ------->Add LOB------>add segment------save.
stock issue	We have explained how download and check the Stock repot through the remote session. click on reports tab------>search Stock report---->click on branch----->select branch------->click on Lob------>select lob------>add item--------->click on 3 dots----->download.
purchase order creation	We have explained how to create GRN through the remote session. Purchase order----->search the order number for which you need to create GRN ---->click on create GRN------>save.
error series expired	We have explained how to extended the series for the Purchase invoice module through the remote session. Purchase invoice ------>click on 3 dots -------->click on series---->click on active Purchase invoice--------->click on edit symbol------>change the dates-----save.
route schedule series expired	We have explained the process of extending the series for Routes Schedule & routes. Request you to follow the below procedure. Open DMS--->Open Routes Schedule--->click on 3 dots-->click on series--->extend the dates--->click on save.--->Then go back and click on 3 dots--->click on routes--->Extend the dates--->click on save. Request you to raise a Support_ticket if you face any difficulty while creating the routes.
unable change purchase dc series new financial year	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
create route schedule pls explain	We have explained the process of creating the routes through remote session. Request you to follow the below procedure. Open DMS--->Open routes schedule--->click on 3 dots--->click on create---->Select the route name, employee name, schedule type--->click on save. Open that particular route--->click on address widget--->click on plus button--->add the customer & address click on add ---->Click on save. Note The data will be reflect to the DSR which you have configured in the routes and you can check in the Routes Schedule.
good evening sir madam contact exxon mobil high authority pradeep informed u possible alter last month bill make return invoice pls help invoice pls contact 9791901023	We have explained the process of creating the sales return through remote session. Request you to follow the below procedure. Open DMS--->Open sales invoice module--->Open that particular invoice--->click on create return--->Select the items which you want to return--->click on save.
dsr paban routh customer shift dsr uddipta mondal	We have explained the process of changing manager in DMS and request you to follow the below procedure. Open DMS--->Go to the change manger module--->Click on the create option--->Fill all the mandatory fields--->Click on the save--->Click on the confirm.
dear team need help regarding creating emploee rout call 7876020192	We have explained the process of creating the routes through remote session. Request you to follow the below procedure. Open DMS--->Open routes schedule--->click on 3 dots--->click on create---->Select the route name, employee name, schedule type--->click on save. Open that particular route--->click on address widget--->click on plus button--->add the customer & address click on add ---->Click on save. Note The data will be reflect to the DSR which you have configured in the routes and you can check in the Routes Schedule.
series format exist	We have explained how to extended the series for the Sales estimate module through the remote session. Sales estimate ------>click on 3 dots -------->click on series---->click on active Sales estimate --------->click on edit symbol------>change the dates-----save.
dear would like inform mhp q2 2023 mobil opportunity module create new customer volume update showing error please rectify	We have explained the process of extending the series in opportunity module through remote session. Request you to follow the below procedure. Open DMS--->Open Opportunity module--->click on 3 dots--->click on series---->Extend the dates--->click on save.
create route getting error series expire	We have explained the process of extending the series for Routes Schedule & routes. Request you to follow the below procedure. Open DMS--->Open Routes Schedule--->click on 3 dots-->click on series--->extend the dates--->click on save.--->Then go back and click on 3 dots--->click on routes--->Extend the dates--->click on save. Request you to raise a Support_ticket if you face any difficulty while creating the routes.
employee id creating	We have explained the process of extending the series for employee through remote session. Request you to follow the below procedure. Open DMS--->open Employee Module--->click on 3 dots--->click on series--->extend the to date--->click on save.
grn made	We have explained the process of creating the new series in GRN through remote session. Request you to follow the below procedure. Open DMS--->Open GRN Module--->Click on 3 dots--->click on series--->Open Active series--->click on plus button--->Enter series format, number size, starting number, number prefix,From date and to date--->Click on save.
create button route module	We have explained the process of adding the customers in routes module through remote session. Request you to follow the below procedure. Open DMS--->open routes module --->click on 3 dots--->click on 3dots--->click on routes--->Open any particular routes--->click on address widget--->click on add symbol--->select the particular customer-->click on add---->click on save.
change manager setting working properly	We have explained how to change the sales person name for the customers by using the change Manager Module. Open DMS--->Open change managers module--->click on create---> select LOB--->select old manager name --->select new manager name --->save--->click on confirm.
taking purchase order error coming like series format doesnot exit please guide u rectify issue contact 7095797888	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
new customer created issue	We have explained the process of extending the series for customer module through remote session. Request you to follow the below procedure. Open DMS--->Open Customer module--->Click on 3 dots--->click on series--->Extend the dates--->click on save.
dsr route plan issue	We have explained the process of creating the routes through remote session. Request you to follow the below procedure. Open DMS--->Open routes schedule--->click on 3 dots--->click on create---->Select the route name, employee name, schedule type--->click on save. Open that particular route--->click on address widget--->click on plus button--->add the customer & address click on add ---->Click on save. Note The data will be reflect to the DSR which you have configured in the routes and you can check in the Routes Schedule.
grn entry made	We have explained the process of creating the new series in GRN through remote session. Request you to follow the below procedure. Open DMS--->Open GRN Module--->Click on 3 dots--->click on series--->Open Active series--->click on plus button--->Enter series format, number size, starting number, number prefix,From date and to date--->Click on save.
detail uploaded part	We have explained the process of checking stock report in DMS request you to follow the below procedure. Open DMS--->Go to the reports--->Open the stock report--->Search SKU number--->Check the stock available.
customer allocation dsrs	We have explained how to Add followers to customers through the remote session. Customer module--------->particular customer------->click on followers-------->click on plus symbol--------->select Employee------->save.
change manager setting working properly	We have explained how to change the sales person name for the customers by using the change Manager Module. change module----->click on create-----> select LOB---->select old manager----->select new manager------>save------->click on confirm.
series error	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
regarding gst number invoice	We have explained the process on how to assign the GST number for the customer through Remote session. Customer module------>search particular customer------>click on contacts---->click on GSTIN------>click on (+) plus symbol ---->add GST no------>save.
date series change	We have explained the process of creating the new series through remote session. Request you to follow the below procedure.(https //vimeo.com/813492095 ) Open DMS--->Select the ledger module--->Click on more button--->Click on three dots on the top right & select 'Fiscal Years'--->Click on the more button(three dots on the top right) & click on 'Renew Series Formats'.
hi sir video related dm beat plan	We have explained the process of creating the routes through remote session. Request you to follow the below procedure. Open DMS--->Open routes schedule--->click on 3 dots--->click on create---->Select the route name, employee name, schedule type--->click on save. Open that particular route--->click on address widget--->click on plus button--->add the customer & address click on add ---->Click on save. Note The data will be reflect to the DSR which you have configured in the routes and you can check in the Routes Schedule & Employee routes.
stock problem reminder 3 time	We have explained the process of downloading stock report in DMS please follow the below procedure. Open DMS--->Go to the reports--->Open stock report--->Search the SKU number--->Click on the three dots--->Click on the download option.
need help entering route schedule call 9845520570	We have explained the process of creating the routes through remote session. Request you to follow the below procedure. Open DMS--->Open routes schedule--->click on 3 dots--->click on create---->Select the route name, employee name, schedule type--->click on save. Open that particular route--->click on address widget--->click on plus button--->add the customer & address click on add ---->Click on save. Note The data will be reflect to the DSR which you have configured in the routes and you can check in the Routes Schedule.
sale invoice return issue show series expired	We have explained the process of extending the series in sales return through remote session. Request you to follow the below procedure. Open DMS--->Open Sales return Module--->Click on series--->Click on the date--->Extend the to date--->Click on save.
able add sale manager	We have explained how to add sales person in Employee module through the remote session. Employee module-----particular employee----->click on contacts------->add address----->save.
purchase invoice problem	We have explained how to add account name in purchase return through the remote session. purchase invoice----->click on create return------>add account name------save.
purchase invoice tc configured	We have explained how to add account name in purchase Invoice through the remote session. GRN ----->click on create Invoice------>add account name------save.
need geo tagging report visible	We have explained the process of checking geo tagging & Non geo tagging customers in DMS follow the below procedure. Open DMS--->Go to the Mobil dashboard--->Click on the customer location--->Check the geo tagging & non geo tagging customers.
sir take h1 mobil maharaja mcc mbc sale report	We have explained the process of checking the MBC MCC LEADS volumes in Month Wise workshop volume report and Quarter wise workshop volume report through remote session & We have explained regrading the routes. Request you to follow the below procedure. Open DMS--->Open routes schedule--->click on 3 dots--->click on create---->Select the route name, employee name, schedule type--->click on save. Open that particular route--->click on address widget--->click on plus button--->add the customer & address click on add --->Click on save. Note The data will be reflect to the DSR which you have configured in the routes and you can check in the Routes Schedule & Employee routes.
currently facing problem route program kindly help ringing 9559551422	We have explained the process of creating the routes through remote session. Request you to follow the below procedure. Open DMS--->Open routes schedule--->click on 3 dots--->click on create---->Select the route name, employee name, schedule type--->click on save. Open that particular route--->click on address widget--->click on plus button--->add the customer & address click on add ---->Click on save. Note The data will be reflect to the DSR which you have configured in the routes and you can check in the Routes Schedule.
stock report available month wise	We have explained how download and check the Stock repot through the remote session. click on reports tab------>search Stock report---->click on branch----->select branch------->click on Lob------>select lob------>add item--------->click on 3 dots----->download.
gstin number put customer profile shown invoice	We have explained the process of adding the GSTIN number in address widget through remote session. Request you to follow the below procedure. Open DMS--->Open particular customer--->Click on contacts widget--->click on address click on GSTIN--->add the number--->click on save.
wrongly dc item created want make separate purchase invoice plz help 9612489539	We have explained the process of removing the items in GRN through the remote session. Please follow the below session. Open DMS--->Go to the GRN--->Click on the edit option--->Click on the delete option to remove the item from GRN--->Click on the save.
showing series expired mobil opportunity kindly resolve	We have explained the process of extending the series through remote session. Request you to follow the below procedure. Open DMS--->Open Mobil opportunity module--->click on 3 dots--->click on series--->Extend the dates--->click on save.
please transfer customer tagged albin thomas emp002 willies antony	We have explained how to change the sales person name for the customers by using the change Manager Module. change module----->click on create-----> select LOB---->select old manager----->select new manager------>save------->click on confirm.