Upload files to 'chatbot'

chatbot/config.yml

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+recipe: default.v1
+assistant_id: 20230405-110754-rust-pixel
+language: en
+pipeline: null
+# # No configuration for the NLU pipeline was provided. The following default pipeline was used to train your model.
+# # If you'd like to customize it, uncomment and adjust the pipeline.
+# # See https://rasa.com/docs/rasa/tuning-your-model for more information.
+#   - name: WhitespaceTokenizer
+#   - name: RegexFeaturizer
+#   - name: LexicalSyntacticFeaturizer
+#   - name: CountVectorsFeaturizer
+#   - name: CountVectorsFeaturizer
+#     analyzer: char_wb
+#     min_ngram: 1
+#     max_ngram: 4
+#   - name: DIETClassifier
+#     epochs: 100
+#     constrain_similarities: true
+#   - name: EntitySynonymMapper
+#   - name: ResponseSelector
+#     epochs: 100
+#     constrain_similarities: true
+#   - name: FallbackClassifier
+#     threshold: 0.3
+#     ambiguity_threshold: 0.1
+
+
+# # No configuration for the NLU pipeline was provided. The following default pipeline was used to train your model.
+# # If you'd like to customize it, uncomment and adjust the pipeline.
+# # See https://rasa.com/docs/rasa/tuning-your-model for more information.
+#   - name: WhitespaceTokenizer
+#   - name: RegexFeaturizer
+#   - name: LexicalSyntacticFeaturizer
+#   - name: CountVectorsFeaturizer
+#   - name: CountVectorsFeaturizer
+#     analyzer: char_wb
+#     min_ngram: 1
+#     max_ngram: 4
+#   - name: DIETClassifier
+#     epochs: 100
+#     constrain_similarities: true
+#   - name: EntitySynonymMapper
+#   - name: ResponseSelector
+#     epochs: 100
+#     constrain_similarities: true
+#   - name: FallbackClassifier
+#     threshold: 0.3
+#     ambiguity_threshold: 0.1
+policies: null
+# # No configuration for policies was provided. The following default policies were used to train your model.
+# # If you'd like to customize them, uncomment and adjust the policies.
+# # See https://rasa.com/docs/rasa/policies for more information.
+#   - name: MemoizationPolicy
+#   - name: RulePolicy
+#   - name: UnexpecTEDIntentPolicy
+#     max_history: 5
+#     epochs: 100
+#   - name: TEDPolicy
+#     max_history: 5
+#     epochs: 100
+#     constrain_similarities: true

chatbot/credentials.yml

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+# This file contains the credentials for the voice & chat platforms
+# which your bot is using.
+# https://rasa.com/docs/rasa/messaging-and-voice-channels
+
+rest:
+#  # you don't need to provide anything here - this channel doesn't
+#  # require any credentials
+
+
+#facebook:
+#  verify: "<verify>"
+#  secret: "<your secret>"
+#  page-access-token: "<your page access token>"
+
+#slack:
+#  slack_token: "<your slack token>"
+#  slack_channel: "<the slack channel>"
+#  slack_signing_secret: "<your slack signing secret>"
+
+#socketio:
+#  user_message_evt: <event name for user message>
+#  bot_message_evt: <event name for bot messages>
+#  session_persistence: <true/false>
+
+#mattermost:
+#  url: "https://<mattermost instance>/api/v4"
+#  token: "<bot token>"
+#  webhook_url: "<callback URL>"
+
+# This entry is needed if you are using Rasa Enterprise. The entry represents credentials
+# for the Rasa Enterprise "channel", i.e. Talk to your bot and Share with guest testers.
+rasa:
+  url: "http://localhost:5002/api"

chatbot/domain.yml

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+version: "3.1"
+
+intents:
+  - greet
+  - goodbye
+  - affirm
+  - deny
+  - mood_great
+  - mood_unhappy
+  - bot_challenge
+  - Question0
+  - Question1
+  - Question2
+  - Question3
+  - Question4
+  - Question5
+  - Question6
+  - Question7
+  - Question8
+  - Question9
+  - Question10
+  - Question11
+  - Question12
+  - Question13
+  - Question14
+  - Question15
+  - Question18
+  - Question19
+  - Question20
+  - Question21
+  - Question22
+  - Question23
+  - Question24
+  - Question25
+  - Question26
+  - Question27
+  - Question28
+  - Question29
+  - Question30
+  - Question31
+  - Question32
+  - Question33
+  - Question34
+  - Question38
+  - Question39
+  - Question40
+  - Question41
+  - Question42
+  - Question43
+  - Question44
+  - Question45
+  - Question46
+  - Question47
+  - Question48
+  - Question49
+  - Question50
+  - Question51
+  - Question52
+  - Question54
+  - Question55
+  - Question56
+  - Question57
+  - Question58
+  - Question59
+  - Question60
+  - Question61
+  - Question62
+  - Question64
+  - Question65
+  - Question66
+  - Question67
+  - Question68
+  - Question69
+  - Question70
+  - Question71
+  - Question72
+  - Question73
+  - Question74
+  - Question75
+  - Question76
+  - Question77
+  - Question79
+  - Question81
+  - Question82
+  - Question151
+  - Question152
+  - Question153
+  - Question155
+  - Question156
+  - Question157
+  - Question158
+  - Question159
+  - Question160
+  - Question161
+  - Question162
+  - Question164
+  - Question165
+  - Question167
+  - Question168
+  - Question170
+  - Question171
+  - Question172
+  - Question173
+  - Question174
+  - Question175
+  - Question176
+  - Question177
+  - Question178
+  - Question179
+  - Question180
+  - Question181
+  - Question182
+  - Question183
+  - Question184
+  - Question185
+  - Question188
+  - Question189
+  - Question190
+  - Question191
+  - Question192
+  - Question193
+  - Question194
+  - Question195
+  - Question196
+  - Question197
+  - Question198
+  - Question199
+  - Question200
+  - Question201
+  - Question202
+  - Question203
+  - Question204
+  - Question206
+  - Question207
+  - Question208
+  - Question209
+  - Question210
+  - Question211
+  - Question212
+  - Question213
+  - Question214
+  - Question215
+  - Question216
+  - Question217
+  - Question218
+  - Question219
+  - Question220
+  - Question222
+  - Question223
+  - Question225
+  - Question226
+  - Question227
+  - Question228
+  - Question229
+  - Question231
+  - Question232
+  - Question235
+  - Question237
+  - Question238
+  - Question239
+  - Question240
+  - Question241
+  - Question242
+  - Question243
+  - Question245
+
+responses:
+  utter_greet:
+  - text: "Hey! How are you . how can i help you today..!"
+  - text: "Hey! buddy . how can i help you today..!"
+  - text: "Great to see you. how may i help you..!"
+
+  utter_cheer_up:
+  - text: "Here is something to cheer you up:"
+    image: "https://i.imgur.com/nGF1K8f.jpg"
+
+  utter_did_that_help:
+  - text: "Did that help you?"
+
+  utter_happy:
+  - text: "Great, carry on!"
+
+  utter_goodbye:
+  - text: "Bye"
+
+  utter_iamabot:
+  - text: "I am a bot, powered by Rasa."
+
+  utter_Question0:
+  - text: "We have explained the process of changing the old to the new manager for customers in DMS, Follow the below procedures. 1) Open DMS--->Go to the change manager module--->Click on the create option--->Fill in the details--->Save--->Confirm. 2) customer module--then select customer--edit the sale manager's name to the required employee and save to reflect in his login"
+
+  utter_Question1:
+  - text: "We have explained the process of  applying the customer filter in the Mobil dashboards of sale in sale out widget & follow the below procedure.Open DMS-----> select Mobil dashboards---->sales-----> click on filter-----> enter the customer name----> select the Mobil----> apply. "
+
+  utter_Question2:
+  - text: "Customers module----> enter the customer name----> Open details----> click on sales manager---->edit---->save."
+
+  utter_Question3:
+  - text: "Please find the below process to change the Customer Segment tag:
+  Customer module--->Select Particular Customer----->click on details------>check on + to change the LOB tags.
+  "
+
+  utter_Question4:
+  - text: "We have explained the process of checking the EB-invoice report through remote session & follow the below procedure.
+  Open DMS-----> click on reports----->open EB- invoice report---->check."
+
+  utter_Question5:
+  - text: "Please find the below process to add branch  to employee :
+  Employee module------>Search the employee name ---->Open employee----->click on official Widget------>click on branches +check on------->click on plus symbol----->select the branch from the dropdown ------->save."
+
+  utter_Question6:
+  - text: "We have explained the process of creating  GRN and Invoice for partial  & active stage  purchase order through the remote session & follow the below mentioned procedure.
+  Open DMS-----> open purchase order----->click on create GRN option-----> select the items which you have received & mention 0 quantity  for the items which you have not received ----save GRN----->click on create invoice----then check the total amount & save.
+  "
+
+  utter_Question7:
+  - text: "Please find the below process of how to take print in sales invoices:
+  sales invoices module ---> select particular invoice--->click on print button--->click on print."
+
+  utter_Question8:
+  - text: "We have explained the process of checking wallet amount and creating receipts in DMS request you to check the same.
+  Open DMS--->Go to receipts module--->Click on the create button--->Enter customer name--->Scroll down the page--->check wallet amount. "
+
+  utter_Question9:
+  - text: "As discussed, we have explained how to change the sales person name for the customers by using the change Manager Module. change module----->click on create-----> select LOB---->select old manager----->select new manager------>save------->click on confirm."
+
+  utter_Question10:
+  - text: "We have explained the process of creating stock transfer in DMS through a remote session & please follow the below procedure.
+  Open DC module--->click on 3 dots--->Internal transfer--->enter the address--->add the items--->click on confirm.
+  "
+
+  utter_Question11:
+  - text: "We have explained how to check the Non GEO tagging customer report:
+  Mobil dashboards---->click on customer locations------>GEO Tagging customers link----->click on 3dots------>click on download."
+
+  utter_Question12:
+  - text: "We have explained the process of GEO tagging the customer.
+  customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save."
+
+  utter_Question13:
+  - text: "We have explained how to check stock movement log report:
+  click on reports----->search stock movement log------>click on filters----->select on date------>select item name------->apply."
+
+  utter_Question14:
+  - text: "We have explained the process how to reset the DMS password in DMS.
+  Login Page -->  Forgot Password --> Enter Mail/Contact number --> OTP --> update the pasword --> Confirm"
+
+  utter_Question15:
+  - text: "We have explained the process of how to create new password in user login. Request you to check the same.
+  Open DMS --->Go to the employee module--->Click on the employee name--->Go to to the access control widget--->Change the password--->save."
+
+  utter_Question18:
+  - text: "We have explained how to reset the login password:
+  On the login page------>enter mail Id or phone no----->click on forget password------>otp will sent your mail or phone no------>enter otp----> enter new password--->re-enter password-----save."
+
+  utter_Question19:
+  - text: "We have explained the process of geo tagging for particular customer in DMS request you to check the same.
+
+  Open DMS--->Go to the customer module--->Select the customer--->Click on the contacts widget--->Click on three dots--->Click on the Geo Tag option--->Save."
+
+  utter_Question20:
+  - text: "We have observed that sales pending order report  get downloading in DMS. Request you to check now. Open DMS--->Go to the reports--->Open report--->Click on three dots--->Click on the download option--->Click on notification.
+  "
+
+  utter_Question21:
+  - text: "We have observed that the PCI invoice report and sales item register report is getting downloading in DMS. Request you to check now. 
+
+  Open DMS--->Go to the reports--->Open report--->Click on three dots--->Click on the download option--->Click on the notification to download."
+
+  utter_Question22:
+  - text: "We have explained the process of adding address for customer in DMS through remote session.
+  Open DMS--->Go to the customer--->Click on the contacts widget--->Go to the address sub-widget--->Click on the three dots--->Edit GST details--->Save."
+
+  utter_Question23:
+  - text: "We have explained how to apply the date filter and download the Gapl sales report.
+  click on reports tab------>search Gapl sales report---->click on dynamic filters----->select date---->select lob----->select sales person------> select organization name-------->apply------>click on 3 dots----->download."
+
+  utter_Question24:
+  - text: "Upon your request we have extended the sales order series in DMS request you to create orders now.
+  Open DMS--->Go to the sales order module--->Click on three dots beside create option--->Open series--->Click on the series--->Extend/create new series--->Save."
+
+  utter_Question25:
+  - text: "We have explained how to change the customer designation through the remote session.
+  customer module------->select particular customer------>click on contacts----->click on point of contact---->click on edit ------>select  on designation---->save."
+
+  utter_Question26:
+  - text: "We have explained how to change the customer stage from lead to confirm through the remote session.
+  Customer module----->select particular customer----->click on stages button--->select confirmed."
+
+  utter_Question27:
+  - text: "We have observed that the item(139243) stock is reflecting on your portal. Request you to check the same.
+
+  Open DMS--->Go to the reports--->Search the report name--->Click on the report--->Search SKU number--->Check the quantity."
+
+  utter_Question28:
+  - text: "We have explained the process of geo tagging for particular customer in DMS request you to check the same. Open DMS--->Go to the customer module--->Select the customer--->Click on the contacts widget--->Click on three dots--->Click on the Geo Tag option--->Save."
+
+  utter_Question29:
+  - text: "We have explained the process of GEO tagging the customer location.
+  customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save."
+
+  utter_Question30:
+  - text: "Sales Order Module-->Search with Customer name/Ref no -->Click on the entry--> Change the stage from Approval to Active--> Click on the Create DC--> Updated the dates if any--> Save-->Click on create Invoice--> Update the Dates--> Update the required Price/ Discount--> Save--> Confirm & print."
+
+  utter_Question31:
+  - text: "We have explained the process of creating new employee in DMS.
+
+  Open DMS--->Go to the employee module--->Click on the create button--->Enter all the employee details--->Save--->Change the stage to onboard."
+
+  utter_Question32:
+  - text: "We have explained the process of voiding the sales order in DMS.
+
+  Open DMS--->Go to the sales order--->Open the order--->Click on stages--->Click on the void option."
+
+  utter_Question33:
+  - text: "We have explained how to check stock movement log through the remote session.
+  Reports tab------>search stock movement log------>click on dynamic filters---->select branch---->click on apply."
+
+  utter_Question34:
+  - text: "We have explained how to add the DSR name for the customer through the remote session.
+  Customer module---->select particular customer---->click on details------>click on sales manager----->click on plus symbol---->add sales manager---->save"
+
+  utter_Question38:
+  - text: "We have explained how to check and download the sales Opportunity Details report through the remote session :
+  click on reports tab------>search Sales Opportunity Details report---->click on 3 dots------->download."
+
+  utter_Question39:
+  - text: "We have explained the process of changing  the tags for particular customer through remote session. Request you to follow below procedure.  Open customer module---->open particular customer----> click on details-----> tags---->save."
+
+  utter_Question40:
+  - text: "We have explained how to apply the date filter in sales invoice module  through the remote session : 
+  Sales invoice Module ------>click on dynamic filters------>click on created date---->click on custom range----->select from date and to date----->click on apply------>click on apply."
+
+  utter_Question41:
+  - text: "We have explained how to check notifications in DMS through remote session.
+
+  Open DMS--->Click on the bell button beside the portal--->check the notifications."
+
+  utter_Question42:
+  - text: "We have explained the process of GEO tagging the customer location. Request you to follow the below procedure. Customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save."
+
+  utter_Question43:
+  - text: "We have explained the process of checking MHP Q4 2022 report in DMS.
+
+  Open DMS--->Go to the reports--->Open the report--->Click on the report--->Check the data."
+
+  utter_Question44:
+  - text: "We have explained the process of assigning the DSR for the particular customer through remote session. Follow the below procedure. open customer module----> click on details---->click on sales manager----->edit----> save. "
+
+  utter_Question45:
+  - text: "We have explained the process of creation of Receipts through remote session & follow the below procedure. Open receipts-----> click on create---->select payment mode----> enter the amount--> click on adjust----> save--->confirm."
+
+  utter_Question46:
+  - text: "We have explained the process of checking the Device type in PCI invoice report. Follow the below procedure. open DMS---->click on reports---->search PCI invoice report----> check the device type. "
+
+  utter_Question47:
+  - text: "As discussed, we have extended the series for the Purchase return module. Request you check.
+  Purchase return------>click on 3 dots -------->click on series---->click on active Purchase return--------->click on edit symbol------>change the dates-----save."
+
+  utter_Question48:
+  - text: "We have explained the process of Geo tagging for customer through the remote session.
+  Customer module——>select customer—>click on contacts—> click on address—>click on 3 dots—>click on Geo tagging—->save."
+
+  utter_Question49:
+  - text: "We have explained how to create GRN partial GRN and Invoice for ACE Portal Purchase order through the remote session.
+  Purchase order----->search the order number for which you need to create GRN ---->click on create GRN------>save."
+
+  utter_Question50:
+  - text: "Reports-->Select the MHP Reports-->Click on the AL Employee Report--> Check the Data of DSR's."
+
+  utter_Question51:
+  - text: "We have explained how to check and download the Stock movement log report through the remote session :
+  click on reports tab------>search  Stock movement log report---->click on 3 dots------->download."
+
+  utter_Question52:
+  - text: "We have explained how to add the DSR name for the customer through the remote session. 
+  Customer module---->select particular customer---->click on details------>click on sales manager----->click on plus symbol---->add sales manager---->save"
+
+  utter_Question54:
+  - text: "We have explained the process of GEO tagging for the customer.
+  customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save."
+
+  utter_Question55:
+  - text: "We have explained how to change sales person name for the customers through the remote session. 
+  Customer Module--> Search the required customer name-->Go to Details widget-->Go to Sales Manager Widget--> Click on three dots-->Click on Edit-->Select the required Employee name."
+
+  utter_Question56:
+  - text: "We have explained how to apply the date filter and download the sales  invoice report.
+  click on reports tab------>search sales invoice  report---->click on dynamic filters----->select date---->select lob----->select sales person------> select organization name-------->apply------>click on 3 dots----->download."
+
+  utter_Question57:
+  - text: "We have explained the process of changing payment type in sales order through remote session.
+
+  Open DMS--->Go to the sales order module--->Click on the create  button--->Select Items--->change payment type--->Save."
+
+  utter_Question58:
+  - text: "We have explained the process of updating the employee mail id in DMS. Request you to follow the below procedure.
+  Open employee module--->click on contacts--->click on email---> click on + symbol---> enter the mail id---> click on save---> click on new mail id --->set as login id ---> Save."
+
+  utter_Question59:
+  - text: "We have explained the process of updating the item quantity in sales order through remote session.
+  Open DMS--->Go to the sales order--->Click on the order--->Go to the details widget--->Go to the items--->Edit the quantity--->Save."
+
+  utter_Question60:
+  - text: "We have explained how to apply the date filter and download the PCI Invoice report and how to change the sales person name for the Sales invoices through the remote session:
+  click on reports tab------>search PCI report---->click on calendar----->select date------->save------>click on 3 dots----->download.
+  Sales invoice----->select particular invoice---->click on edit----->select sales person name------->save."
+
+  utter_Question61:
+  - text: "We have explained the process of changing user login password in DMS through remote session. Follow below mentioned procedure for the next time.
+
+  Open DMS--->Go to the employee module--->Click on the employee name--->Click on the access control widget--->Click on the change password option--->Change the password--->Save."
+
+  utter_Question62:
+  - text: "We have explained the process of checking the sales dashboard Widget in Mobil dashboards. Please follow the below procedure.
+  Open DMS--->click on Mobil dashboards--->select the sales dashboard widget--->check the data."
+
+  utter_Question64:
+  - text: "We have explained the process of checking the AL-MHP report data through the remote session.
+  Please follow the below the procedure 
+  Open Reports--> Al MHP report--> check the data."
+
+  utter_Question65:
+  - text: "As discussed the GST will be effected to the Invoices based on the GST From Date. Please check the same.
+  Open DMS--->open customers module--->open particular customer--->click on contacts---> click on GSTIN--->click on edit--->select the from date & to date---> save."
+
+  utter_Question66:
+  - text: "We have explained the process of deleting the items from GRN through the remote session.
+  GRN module----->select particular GRN------>click on edit---->delete the item------>save."
+
+  utter_Question67:
+  - text: "We have explained the process of Geo tagging for customer. Open DMS--->Customer module——>select customer—>click on contacts—> click on address—>click on 3 dots—>click on Geo tagging—->save."
+
+  utter_Question68:
+  - text: "We have observed that you have updated the quantity of the items in the Sales return after creating, request you to resave the return entry and check the RTS Settlement Discount amount.
+  Please follow the below procedure to resave the sales return.
+  Open Sales Return--> Edit --> check the RTS Discount amount--> Resave the Return Entry."
+
+  utter_Question69:
+  - text: "As discussed, we have extended the series for the Purchase invoice module. Request you check.
+  Purchase invoice------>click on 3 dots -------->click on series---->click on active Purchase invoice--------->click on edit symbol------>change the dates-----save."
+
+  utter_Question70:
+  - text: "We have explained how to upload ICICI bank statement through the remote session.
+  Open BRS module---> click on create---> select from date & to date--->select the portability---->select statement date format----> upload the file---->click on save."
+
+  utter_Question71:
+  - text: "We have explained the process of add/remove items in sales invoice through remote session.
+
+  Open DMS--->Go to the sales invoice--->Edit the invoice--->Remove the item--->Save."
+
+  utter_Question72:
+  - text: "We have explained how to select the customer while creating the sales order through the remote session.
+  Open the sales order module-------->search the customer------>select the organization."
+
+  utter_Question73:
+  - text: "We have explained the process of creating the Sales Return through the Remote session. Please follow the below procedure:
+  Open Sales Invoice Module--> Select the Invoice --> Click on Create Return Option--> Select the items --> Save."
+
+  utter_Question74:
+  - text: "As discussed, we have extended the series for the sales return module. Request you check.
+  sales return------>click on 3 dots -------->click on series---->click on active sales return--------->click on edit symbol------>change the dates-----save.
+  "
+
+  utter_Question75:
+  - text: "We have explained the process of Detailed volume payout report in DMS through remote session.
+
+  Open DMS--->Go to the reports--->search the report--->Click on the report--->Check the data."
+
+  utter_Question76:
+  - text: "We have explained the process of downloading the PCI invoice report in DMS through remote session. Open DMS--->Go to the reports--->Search the report name--->Click on the report--->Click on the three dots--->Click on the download option."
+
+  utter_Question77:
+  - text: "We have explained the process of deleting the items from the GRN through the Remote session.
+  Please follow the below procedure:
+  Open GRN Module --> Select the GRN --> Edit--> Delete the Items--> Save the GRN.
+  "
+
+  utter_Question79:
+  - text: "We have explained the process of creating the new customer in DMS. Request you to follow the below procedure.
+  open DMS---> open customers module---> click on create---> enter all the mandatory details---> click on save---> click on the stages--->click on confirmed."
+
+  utter_Question81:
+  - text: "We have explained the process of downloading the PCI invoice report in DMS through remote session.
+
+  Open DMS--->Go to the reports--->Search the report name--->Click on the report--->Click on the three dots--->Click on the download option."
+
+  utter_Question82:
+  - text: "We have explained how to apply the date filter and download the Month Wise Workshop Volumes report through the remote session.
+  Reports --> Search Month Wise Workshop Volumes Report -->open report --> click on Calendar--> select the date filter --> Apply -->The data will be displayed --> click on 3dots -->Download."
+
+  utter_Question151:
+  - text: "We have explained how to add role in Employee module through the remote session.
+  Employee module---->particular employee-------->click on official---------->click on role---------->.click on plus symbol---------->select role---------->save."
+
+  utter_Question152:
+  - text: "We have explained how to add account name in Sales return through the remote session.
+  Sales invoice module------>.particular invoice------>click on create return-------->click on account name----->select account name----------->save.
+  "
+
+  utter_Question153:
+  - text: "We have observed that your DSRs are doing geo tagging for their retailers, the new retailers only reflects the current location, but old retailers are having geo tag, that retailers it will pick automatically old location. If you want change the location. Follow below procedure.
+
+   Open DMS--->Go to the customer module--->Select the customer--->Click on the contacts widget--->Click on the address sub widget--->Click on the three dots--->Click on the Geo Tag option--->Select the current location---->Save. "
+
+  utter_Question155:
+  - text: "We have explained the process of adding item in purchase invoice in DMS through remote session.
+
+  Open DMS---->Go to the purchase invoice module---->Search the invoice number---->Click on the invoice---->Click on the edit option---->Click on the add item--->Add the item--->Save."
+
+  utter_Question156:
+  - text: "We have explained the process of creating the wallet generation through remote session. Request you to follow the below procedure.
+  Open DMS--->open the offer module--->select the particular offer--->click on more--->click on finalize--->enter all mandatory details--->click on save. "
+
+  utter_Question157:
+  - text: "We have explained the process of editing the GSTIN number through remote session. Request you to follow the below procedure.
+  Open DMS----> open customers module---->select particular customer---->click on contacts widget---->click on GSTIN details sub widget ---->click on + symbol--->add the number---->click on save.
+  "
+
+  utter_Question158:
+  - text: "Please clear your browser history and follow the process of Geo-tagging for customers. Open DMS--->Customer module--->select customer--->click on contacts--->click on address--->click on 3 dots--->click on Geotagging --->>save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
+  "
+
+  utter_Question159:
+  - text: "We have explained the process of receipt series settings in Receipt module through the remote session.
+  Receipt module------>click on 3 dots--------->click on active branch------->click on receipt series settings------->click on plus symbol---->select series--------------->select payment mode---------->select account -----save."
+
+  utter_Question160:
+  - text: "We have explained the process of checking stock report and stock movement log reports in DMS through remote session. Follow the below procedure.
+
+  Open DMS---->Go to the reports--->Search the report name in search column---->Click on the report---->Search the SKU number in Search column--->Click on the three dots--->Download."
+
+  utter_Question161:
+  - text: " Open DMS--->Customer module——>select customer—>click on contacts—> click on address—>click on 3 dots—>click on Geotagging—->save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
+  "
+
+  utter_Question162:
+  - text: "We have explained the process of unlocking through the remote session and request you to follow the below procedure.
+  Open DMS--->open employees module--->open particular employee--->open access control Widget--->click on unlock--->click on ok. 
+  "
+  utter_Question164:
+  - text: "We have explained the process of adding the new item & deleting the old item through remote session. Request you to follow the below procedure.
+  Open DMS--->open sales order---->click on edit --->add the item---> click on save---> click on dc --->add the item---->click on save---->click on invoice--->add the item-->click on save. 
+  for removing the item open sales invoice--->delete the item-->click on ok--->open the Dc delete the item--->click on ok----> open the order--->delete the item-->click on ok. "
+
+  utter_Question165:
+  - text: "We have explained the process of how change the bill to address in Sales order module through the remote session.
+  Sales order module------>click on create------->click on bill to address------------->select address -------save."
+
+  utter_Question166:
+  - text: "We have explained how to extend series in credit note module through remote session.Open DMS--->Go to the credit note module---->Click on the three dots--->Click on the series option--->Click on the CN series--->Extend the series---->Save."
+
+  utter_Question167:
+  - text: "We have explained how to remove the item quantity in GRN  through the remote session.
+  GRN module------->click on particular GRN ----->click on items ----->click on view details for particular item----->change the quantity---------->save."
+
+  utter_Question168:
+  - text: "We have explained how to check cash buckets in Mobil dashboards through the remote session.
+  Mobil dashboards------->check cash buckets."
+
+  utter_Question170:
+  - text: "We have explained how add address in Customer through the remote session.
+  Customer module----->particular customer------->click on contacts-------->click on address------>click on plus symbol------>add address----->save. 
+  "
+
+  utter_Question171:
+  - text: "We have explained how to create GRN through the remote session.
+  Purchase order----->particular order----->click on create GRN------>add item quantity-------->save."
+
+  utter_Question172:
+  - text: "We have explained how apply date filter in Mobil dashboards through the remote session.
+  Mobil dashboards------>click on date filter------>click on custom range date----->select dates------->save.
+  "
+
+  utter_Question173:
+  - text: "We have explained how to add GST NO in customer module through the remote session.
+  Customer module--------->click on contacts-----------> click on GSTIN details--------->click on plus symbol---------->add GST No -------->save."
+
+  utter_Question174:
+  - text: "We have explained the process of GEO tagging for the Customer through the remote session.
+  Customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save."
+
+  utter_Question175:
+  - text: "We have explained how to add TAX group in Sales invoice through the remote session.
+  Sales invoice------->particular invoice------------->click on edit--------->click on discount--------->click on Tax group-------->change Tax group-------->save.
+  "
+
+  utter_Question176:
+  - text: "We have explained how to add MRP in DC through the remote session.
+  DC module------>particular DC -------->click on Items MRP ---------->click on MRP------->add MRP-------->save."
+
+  utter_Question177:
+  - text: "We have explained how to take print in Debit note through the remote session. 
+  Debit note------->particular debit note------>click on print widget-------->select template------>click on update template------>click on print.
+  "
+
+  utter_Question178:
+  - text: "As discussed, request you to contact your admin for unlock & request you to follow the below procedure.
+  Open DMS--->open employee module--->select particular employee---->click on access control widget--->click on unlock --->click on ok."
+
+  utter_Question179:
+  - text: "We have explained how to check non geo tagging customers in DMS. Follow the below procedure to check non geo tagging customers.
+
+  Open DMS--->Click on the dashboards button--->Click on the drop down mobil dashboards--->Click on the customer location dashboard(widget)--->Check geo tag customers and non geo tag customers in that widget."
+
+  utter_Question180:
+  - text: "We have explained how to check geo tagging customers in DMS. Follow the below procedure to check  geo tagging customers. Open DMS--->Click on the dashboards button--->Click on the drop down Mobil dashboards--->Click on the customer location dashboard(widget)--->Check geo tag customers and non geo tag customers in that widget."
+
+  utter_Question181:
+  - text: "We have explained the process of adding quantity and removing quantity in sales order request you to check the same. Follow the below procedure.
+
+  Open DMS---->Go to the sales order module--->Open the sales order---->Go to the details widget---->Go to the items---->Click on the three dots and edit the item---->Add quantity/remove quantity---->Save."
+
+  utter_Question182:
+  - text: "We have explained how to take print in Debit note through the remote session.
+  Debit note------->particular debit note------>click on print widget-------->select template------>click on update template------>click on print."
+
+  utter_Question183:
+  - text: "We have explained how to add the GSTIN number to the existing customer through remote session. Request you to follow the below procedure.
+  Open DMS--->open customers module---->open particular customer--->click on contacts widget--->click on GSTIN---->click on + symbol--->add the number--->enter mandatory fields--->click on save."
+
+  utter_Question184:
+  - text: "We have explained the process of creating sales order in DMS through remotes session.
+
+  Open DMS--->Go to the sales order module---->Click on the sales order---->Click on the create option---->Select organization name---->Fill all the mandatory fields--->Select items---->Save."
+
+  utter_Question185:
+  - text: "We have explained how to delete the  item in DC through the remote session.
+  Sales order ----->particular order-------->click on transactions-------->click delivery challan no------->click on edit------->click on delete symbol which you want to delete the item----------->save."
+
+  utter_Question188:
+  - text: "We have explained how to search invoices in the sales invoice module in DMS.
+  goto the sales invoice module--> search the invoice number on the search bar."
+
+  utter_Question189:
+  - text: "We have explained how delete item in DC through the remote session.
+  Sales order ----->particular order-------->click on transactions-------->click delivery challan no------->click on edit------->click on delete symbol which you want to delete the item----------->save"
+
+  utter_Question190:
+  - text: "We have explained how to add the GSTIN number to the existing customer through remote session. Request you to follow the below procedure.
+  Open DMS--->Open customers module---->Open particular customer--->Click on contacts widget--->Click on GSTIN details sub widget---->Click on + symbol--->Add the number--->Click on save."
+
+  utter_Question191:
+  - text: "We have explained how to check and download the Stock movement log report through the remote session   :click on reports tab------>search Stock movement log report---->click on 3 dots------->download."
+
+  utter_Question192:
+  - text: "We have explained the process of how to take print in sales invoices:
+  sales invoices module ----> select particular invoice----->click on print button---->click on print."
+
+  utter_Question193:
+  - text: "We have explained the process of creating AR ON BOARDING in DMS through remote session.
+
+  Open DMS---->Click on the portal(branch)---->Switch to Mobil primary--->Click on the apps option--->Click on the no group option---->Click on the AR on boarding---->Click on the create option---->Check your available points---->Select items which you need---->Save."
+
+  utter_Question194:
+  - text: "We have explained the process of downloading  the customer master Report through remote session. Request you to follow the below procedure.
+  Open DMS--->Click on reports--->search with the name customer master--->data will be opened--->click on 3 dots at the top of the screen--->Click on download--->One notification will be sent at notification icon--->click on that --->The data will be opened in Excel sheet."
+
+  utter_Question195:
+  - text: "We have explained  how to extended the series for the Receipts module through the remote session.
+  Receipts ------>click on 3 dots -------->click on series---->click on active Receipts --------->click on edit symbol------>change the dates-----save."
+
+  utter_Question196:
+  - text: "Creation of new employee follow the below procedure.
+
+  Open DMS--->Go to the employee module--->Click on the create option--->Fill all the mandatory fields--->Click on the MOBIL tags--->Select employee type and employee category--->Click on the add new address--->Fill the address details--->Save--->Click on the access control widget--->Click on the invite user option--->Received link through mail id---->Click on the link--->Create new password--->Save."
+
+  utter_Question197:
+  - text: "We have explained how to check and download the Stock report report through the remote session :
+  click on reports tab------>search Stock report ---->click on 3 dots------->download."
+
+  utter_Question198:
+  - text: "We have explained how to create Login ID and password the remote session.
+  Employee module------>click on access control-------->click on invite user-------->send message as Hi-------->save."
+
+  utter_Question199:
+  - text: "We have explained the process of changing the old to the new manager for customers in DMS,
+
+   Follow the below procedures.
+
+  1) Open DMS--->Go to the change manager module--->Click on the create option--->Fill in the details--->Save--->Confirm.
+
+  2) customer module--then select customer--edit the sale manager's name to the required employee and save to reflect in his login
+  "
+
+  utter_Question200:
+  - text: "We have explained how to enable the sellable in items module through the remote session.
+  Item module------->particular item-------->click on general settings------->click general settings on pencil symbol------->enable the sellable------>save."
+
+  utter_Question201:
+  - text: "We have explained how to create Login ID and password the remote session. 
+  Employee module------>click on access control-------->click on invite user-------->send message as Hi-------->save."
+
+  utter_Question202:
+  - text: "We have explained the process of Geo tagging through remote session. Request you to follow the below procedure.
+  Open DMS---> Open particular customer--->Click on contacts widget--->Click on Address Sub Widget--->Click on 3 dots--->Click on Geo tagging--->Search the address--->Click on save. "
+
+  utter_Question203:
+  - text: "We have explained how to add contact point in customers module through the remote session.
+  Customer module--------->click on contacts----------->click on plus symbol near by contact point----------->add contact name------>contact number------>click on verify------>entre otp------->add designation------->save."
+
+  utter_Question204:
+  - text: "We have explained how download and check the Stock repot through the remote session.
+  click on reports tab------>search  Stock report---->click on branch----->select branch------->click on Lob------>select lob------>add item--------->click on 3 dots----->download.
+  "
+
+  utter_Question206:
+  - text: "We have explained how to search customer name in customer module through the remote session.
+  Customer module-------->click on search --------->entre customer name."
+
+  utter_Question207:
+  - text: "We have explained how to search customer name in customer module through the remote session. 
+  Customer module-------->click on search --------->entre customer name."
+
+  utter_Question208:
+  - text: "We have explained the process of creating GRN in DMS through remote session.
+
+  Open DMS--->Go to purchase order--->Search the order in search column--->Open the order--->Click on the create GRN option--->Check the items you received--->Save--->Click on the create invoice option--->Check the unit price and items--->Save."
+
+  utter_Question209:
+  - text: "We have explained how to change tags to customers through the remote session.
+  Customer module--------->particular customer------->click on tags-------->click on plus symbol--------->select tags------->save.
+  "
+
+  utter_Question210:
+  - text: "We have explained the process of adding follower for the existing customer in DMS through remote session.
+
+  Open DMS--->Go to the customer module--->Open the customer--->Go to the details widget--->Go to the followers sub widget--->Click on the + symbol--->Add the name--->Save.  "
+
+  utter_Question211:
+  - text: "We have explained how to upload a Sales Opportunity File in the integrator module through the remote session.
+  Integrator module------>click on 3 dots----->click on Portability Providers-------->serach sales opportunity------->click on import data--------->click on master data-------->choose file------>save."
+
+  utter_Question212:
+  - text: "Please clear your browser history and follow the process of Geo-tagging for customers.
+  Open DMS--->Customer module--->select customer--->click on contacts--->click on address--->click on 3 dots--->click on Geotagging--->save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
+
+  "
+
+  utter_Question213:
+  - text: "We have explained the process of extending the series in vouchers through remote session. Follow the below procedure.
+
+  Open DMS--->Go to the Journals module--->Click on the three dots--->Click on the vouchers option--->Again click on the three dots beside create option--->Click on the series--->Extend the date--->Save. "
+
+  utter_Question214:
+  - text: "We have explained the process of creating partners in DMS through remote session. Request you follow the below procedure.
+  Open DMS--->Open the partners module--->Click on create--->Select the partners details--->Enter the company name, Contact person name ,Mobile number--->Select the Designation--->Select the MOBIL tags--->Click on save."
+
+  utter_Question215:
+  - text: "We have explained the process of checking geo tagging for customers in DMS please follow this procedure.
+
+  Open DMS--->Go to the reports--->Search the report PCI customers--->Click on the report--->Check the column name GPS Captured--->In that column you can able to see Geo tagging customers list. 
+  "
+
+  utter_Question216:
+  - text: "We have explained the process of removing item from GRN in DMS through remote session. Please follow the below procedure.
+
+  Open DMS--->Go to the GRN module--->Search the GRN with GRN number--->Click on the GRN--->Click on the edit option--->Go tp the items--->Click on the remove option--->Click on the ok option--->Click on save."
+
+  utter_Question217:
+  - text: "We have explained  how to renewal MBC MCC Leads through the remote session.
+  MBC MCC leads module------->click on 3 dots --------->click on create renewal---------->select organization---------->click on workshop type--------->select workshop type-------->click on Proposed Category -------->select Proposed Category ------------>select Agreement Start date-------------->select Agreement end date-------->save.
+
+
+  "
+
+  utter_Question218:
+  - text: "We have explained how to extended the series for the Sales order  module as follows
+  Sales order------>click on 3 dots -------->click on series---->click on active Sales order--------->click on edit symbol------>change the dates-----save
+  "
+
+  utter_Question219:
+  - text: "Regarding geo tagging for customers in DMS please follow this procedure. 
+
+  Open DMS--->Go to the reports--->Search the report PCI customers--->Click on the report--->Check the column name GPS Captured--->In that column you can able to see Geo tagging customers list."
+
+  utter_Question220:
+  - text: "We have explained the process of checking ledger balance in DMS through remote session.
+
+  Open DMS--->Go to the ledger module--->Search the customer name--->Click on the customer--->Apply date filter--->Click on the three dots--->Download--->Check the data."
+
+  utter_Question222:
+  - text: "We have explained the process of downloading  the geotagging list customers through remote session. Request you to follow the below procedure.
+  Open DMS--->Click on MobilDashboards--->Click on customer locations--->Click on geotagging--->Check the list of customers."
+
+  utter_Question223:
+  - text: "We have explained how to extended the series for the DC module through the remote session.
+  DC ------>click on 3 dots -------->click on series---->click on active DC --------->click on edit symbol------>change the dates-----save."
+
+  utter_Question225:
+  - text: "We have explained the process of GEO tagging the customer location through the remote session.
+  Customer module---->select customer---->click on contacts----->click on address---->click on 3 dots------>click on GEO tagging------>save."
+
+  utter_Question226:
+  - text: "We have explained the process Creating new series in DC through remote session.
+
+  Open DMS--->Go to the DC module--->Click on the three dots beside create option--->Click on the series option--->Click on the + button top of the right corner--->Fill all the mandatory fields--->Click on save."
+
+  utter_Question227:
+  - text: "We have explained the process of transferring the stock through remote session. Request you to follow the below procedure.
+  Open DMS--->Open DC module--->click on 3 dots--->click on internal transfer--->click on create--->Enter all the mandatory fields, select the items--->click on save."
+
+  utter_Question228:
+  - text: " Open DMS--->Customer module——>select customer—>click on contacts widget —> click on address—>click on 3 dots—>click on Geotagging—->save. please check the below-attached video to clear the Mobil App cache and request to geo-tag the custom address and let us know if any difficulty.
+
+  "
+
+  utter_Question229:
+  - text: "We have explained the process of adding GSTN number for existing customer in DMS through remote session.
+
+  Open DMS--->Go to the customer module--->Click on the contact widget--->Click on the GST details sub widget--->Click on the + symbol--->Add GST number--->Click on the save."
+
+  utter_Question231:
+  - text: "We have explained the process of checking the stock movement log report through remote session. Request you to follow the below procedure.
+  Open DMS--->Click on reports--->Search with the stock movement log report--->Click on filter--->Apply the date, Branch, Item--->Click on apply."
+
+  utter_Question232:
+  - text: "We have observed that the above mobile number is not working from next time please mention correct mobile number to contact you. For customer GEO tagging report, please follow the below procedure.
+
+  Open DMS--->Go to the Mobil dashboards--->Click on the Mobil dashboards--->Check the customer location dashboard--->Click on the customer location dashboard--->Check the Geo tag and non geo tag customers. "
+
+  utter_Question235:
+  - text: "We have explained the process of checking non geo tagging customer list in DMS through remote session.
+
+  Open DMS--->Go to the Mobil Dashboards--->Click on the customer location dashboard--->View the widgets geo tag & non geo tag customers--->Click on the view list symbol--->Check the list of customers. "
+
+  utter_Question237:
+  - text: "We have explained how to change role in Employee module through the remote session.
+  Employee module--------->particular employee------>click on official------->click on role------->click on 3dots------->click on edit--------->select role--------->save.
+  "
+
+  utter_Question238:
+  - text: "We have explained the process of Checking monthly wise workshop volumes through remote session. Request you to follow the below procedure.
+  Open DMS--->Click on reports---> Search with Monthly wise workshop volumes--->Click on date filter--->Apply the dates--->Check the report."
+
+  utter_Question239:
+  - text: "We have explained how add item in DC through the remote session.
+  Sales order ----->particular order-------->click on transactions-------->click delivery challan no------->click on edit------->click on plus symbol ------>add item------------>save."
+
+  utter_Question240:
+  - text: "We have explained how to check and download the Mobil Maharaja 2023 AL employee  report through the remote session :
+  click on reports tab------>search Mobil Maharaja 2022 report---->click on 3 dots------->download."
+
+  utter_Question241:
+  - text: "We have explained how to add for GSTIN number in Customers module through the remote session.
+  Customer module------>search particular customer-------click on contacts------->click on GSTIN Details-------->click on plus symbol----->add GST NO---->save. "
+
+  utter_Question242:
+  - text: "We have explained the process of adding the Item quantity for approval stage order through remote session. Request you to follow the below procedure.
+  Open DMS--->Open the particular Invoice--->Click on stages--->Click on Active stage--->Click on Details widget--->Click on edit--->Add the item quantity--->Click on save--->Click on transaction widget--->Click on DC --->Click on edit--->Add the item quantity--->Click on save--->Then again open invoice--->Click on edit--->Add the item quantity--->Click on save."
+
+  utter_Question243:
+  - text: "We have explained how create renewal for MBC MCC LEADS through the remote session.
+  MBC MCC LEADS module------->click 3dots ----------->click create renewal--------->select organization------->add from date-------->add end date-------save."
+
+  utter_Question245:
+  - text: "We have explained the process of checking the stock movement log report through remote session. Request you to follow the below procedure. Open DMS--->Click on reports--->Search with the stock movement log report--->Click on filter--->Apply the date, Branch, Item--->Click on apply.
+  "
+
+session_config:
+  session_expiration_time: 60
+  carry_over_slots_to_new_session: true

chatbot/endpoints.yml

@@ -0,0 +1,42 @@
+# This file contains the different endpoints your bot can use.
+
+# Server where the models are pulled from.
+# https://rasa.com/docs/rasa/model-storage#fetching-models-from-a-server
+
+#models:
+#  url: http://my-server.com/models/default_core@latest
+#  wait_time_between_pulls:  10   # [optional](default: 100)
+
+# Server which runs your custom actions.
+# https://rasa.com/docs/rasa/custom-actions
+
+#action_endpoint:
+#  url: "http://localhost:5055/webhook"
+
+# Tracker store which is used to store the conversations.
+# By default the conversations are stored in memory.
+# https://rasa.com/docs/rasa/tracker-stores
+
+#tracker_store:
+#    type: redis
+#    url: <host of the redis instance, e.g. localhost>
+#    port: <port of your redis instance, usually 6379>
+#    db: <number of your database within redis, e.g. 0>
+#    password: <password used for authentication>
+#    use_ssl: <whether or not the communication is encrypted, default false>
+
+#tracker_store:
+#    type: mongod
+#    url: <url to your mongo instance, e.g. mongodb://localhost:27017>
+#    db: <name of the db within your mongo instance, e.g. rasa>
+#    username: <username used for authentication>
+#    password: <password used for authentication>
+
+# Event broker which all conversation events should be streamed to.
+# https://rasa.com/docs/rasa/event-brokers
+
+#event_broker:
+#  url: localhost
+#  username: username
+#  password: password
+#  queue: queue